---
description: Get detailed information about Reputation usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Reputation Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Reputation](/software/1051362/reputation)

# Reputation

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> Reputation management solution that helps hotels manage guest reviews, collect feedback, analyze it, and respond to boost satisfaction.
> 
> Verdict: Rated **5.0/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Reputation?

Reputation is used by hotels, hospitality managers, guest service teams, hotel owners, and property management professionals.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 16 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nivula

## Commercial Context

- **Starting Price**: €99.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Customer Experience Management
- Dashboard Software
- Keyword Tracking
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request

## Integrations (1 total)

- Host PMS

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Feedback and Reviews Management Software](https://www.capterra.co.il/directory/31024/review-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.capterra.co.il/directory/31024/review-management/software)
- [Reputation Management Software](https://www.capterra.co.il/directory/30750/reputation-management/software)

## Alternatives

1. [TrueReview](https://www.capterra.co.il/software/210085/truereview) — 5.0/5 (155 reviews)
2. [Trustpilot](https://www.capterra.co.il/software/169618/trustpilot) — 4.5/5 (1205 reviews)
3. [ReputationStacker](https://www.capterra.co.il/software/160682/reputationstacker) — 4.9/5 (57 reviews)
4. [Birdeye](https://www.capterra.co.il/software/152997/birdeye) — 4.7/5 (705 reviews)
5. [GiveMe5.ai](https://www.capterra.co.il/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Reviews

### "Ottimo strumento per monitorare le recensioni e aumentare il ranking dell'hotel" — 5.0/5

> **Anna** | *6 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Reputation di Nivula è molto facile da usare. Viene istallato immediatamente e vengono caricate tutte le recensioni fatte anche in passato sulle varie OTA come Booking e Expedia, da Google e dal sito dell'hotel. C'è un mese di prova gratuito e vieni guidato dagli esperti di Nivula. Il dashboard è molto intuitivo e facile da usare, e le informazioni sono subito visibili su tutte le recensioni sia negative e che positive. In questo modo si può intervenire subito sui problemi che emergono in una struttura ricettiva.
Con punteggi positivi e con molte più recensioni positive, la struttura ricettiva che gestisco ha aumentato il suo ranking sulle OTA e sta ricevendo molte più prenotazioni rispetto a prima.
> 
> **Cons**: E' ottimo come software gestionale per recensioni. Non ho visto niente che non mi sia piaciuto.
> 
> Tool intuitivo e facile da istallare e gestire. Assolutamente da istallare per qualsiasi hotel, albergo o struttura ricettiva che riceve recensioni e vuole gestire il tutto in un unico dashboard.

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### "Perfetto e innovativo per monitorare recensioni" — 5.0/5

> **Magdalena** | *29 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Con reputation posso controllare recensioni dei clienti provenienti da diversi siti su unica schermata, davvero funzionale
> 
> **Cons**: non ho rilevato ancora i punti deboli, attualmente tutti aspetti sono soddisfacenti
> 
> Prodotto innovativo, idoneo alla esigenze nel settore hospitality

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### "Recensioni super smart\!" — 5.0/5

> **sabrina** | *10 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Reputation è il prodotto perfetto per chi vuole tenere sott'occhio tutte le recensioni di tutti i portali utilizzando sempre la stessa dashbord. Fiore all'occhiello è il Cockpit che ti permette di vedere l'andamento della tua struttura, il suo posizionamento rispetto la concorrenza e i punti du forza o debolezza su cui lavorare.
> 
> **Cons**: è personalizzabile in ogni aspetto, non ho ancora trovato un lato negativo

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### "Intuitivo ed efficace, è diventato in poco tempo uno strumento indispensabile per il nostro hotel" — 5.0/5

> **Gianluca** | *11 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Lo strumento si è rivelato immediatamente veloce, pratico e molto intuitivo. Adesso riusciamo a monitorare velocemente tutte le recensioni di tutti i portali. Le risposte predefinite personalizzabili inoltre consentono di rispondere alle recensioni in pochi secondi.
> 
> **Cons**: Il prodotto ci è sembrato molto completo sin da subito;  successivamente sono state implementati nuovi aggiornamenti che lo hanno reso ulteriormente performante

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### "Ottimo prodotto" — 5.0/5

> **Ruggero** | *5 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Oggigiorno monitorare le recensioni è di fondamentale importanza, con questo strumento diventa tutto più semplice.
> 
> **Cons**: Per il momento mi ritengo molto soddisfatto.
> 
> Riesco a tenere sotto controllo più canali con un solo strumento.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1051362/reputation)

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| en | <https://www.capterra.com/p/10011106/Reputation/> |
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