---
description: Get detailed information about ParcelWILL usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ParcelWILL Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Returns Management (RMS)](/directory/34035/returns-management/software) > [ParcelWILL](/software/1050266/parcel-panel)

# ParcelWILL

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> Improve customer satisfaction \& boost your sales with a branded post-purchase tracking experience.
> 
> Verdict: Rated **5.0/5** by 53 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ParcelWILL?

Unlock the power of scalable shipment tracking with ParcelWILL. Designed for online retailers, our solution ensures customers are always informed about the progress and whereabouts of their orders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 53 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CWILL

## Commercial Context

- **Starting Price**: US$11.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Alerts/Notifications
- Exchange Management
- Order Tracking
- Refund Management
- Shipping Management
- Status Tracking

## Integrations (10 total)

- Flits
- Gorgias
- Growave
- Intercom
- Klaviyo
- Loox
- Omnisend
- PageFly
- Stamped.io
- Weglot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Returns Management (RMS)](https://www.capterra.co.il/directory/34035/returns-management/software)

## Related Categories

- [Returns Management (RMS)](https://www.capterra.co.il/directory/34035/returns-management/software)
- [Shipment Tracking Software](https://www.capterra.co.il/directory/31602/shipment-tracking/software)

## Alternatives

1. [AfterShip](https://www.capterra.co.il/software/178663/aftership) — 4.9/5 (473 reviews)
2. [ShipTime](https://www.capterra.co.il/software/198849/shiptime) — 4.6/5 (500 reviews)
3. [ShippyPro](https://www.capterra.co.il/software/164065/shippypro) — 4.7/5 (155 reviews)
4. [Freightview](https://www.capterra.co.il/software/136895/freightview) — 4.7/5 (743 reviews)
5. [WISMOlabs](https://www.capterra.co.il/software/218259/wismolabs) — 5.0/5 (13 reviews)

## Reviews

### "\[sensitive content hidden\]  is a killer support rep" — 5.0/5

> **inder** | *16 November 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Parcel Panel has been extremely helpful and reliable for my store. The feature I liked the most was how quickly they respond and assist with any issue. Their support team is fast, friendly, and very clear with their guidance, which makes the whole setup and customization process smooth and stress-free.
> 
> **Cons**: Honestly, there isn’t anything major that I dislike about Parcel Panel. Everything works as expected and once you understand where each setting is located, the app functions smoothly. Any small confusion I had was resolved quickly by their support team, so there’s nothing negative I can point out.
> 
> My overall experience with Parcel Panel has been great. The app is easy to use, the tracking page looks professional, and the support team genuinely cares about helping customers. They reply quickly, provide clear instructions, and make the setup process simple. I’d definitely rate my experience as a solid 10/10.

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### "Great app, great support" — 5.0/5

> **Steve** | *4 September 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: I compared Parcel panel to the main alternative AfterShip, and found ParcelPanel much easer to set up. The features are nice and they offer a pretty generous free tier.
> 
> **Cons**: I get a lot of orders where the supplier doesn't provide a tracking number. I can Fullfill these orders in Shopify, but I have to manually update each of the orders in PP. I wish there was a way to automatically fullfill an order in PP if no tracking number is entered.
> 
> Very happy with the app and will upgrade once our order numbers grow more. The customer support is also great. Was just on the live chat - their response was immediate and Jessca helped resolve the issue quickly.

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### "MUST HAVE APP yup its that good \!\!\!\!" — 5.0/5

> **Darren** | *20 August 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: everything from the app the features and the customer support is outstanding \!\! \[sensitive content hidden\] were a massive help today \!\!
> 
> **Cons**: nothing lol everything is so easy to use support is 5 stars and just makes life and the business so much better having it
> 
> It has been amazing supprot is always there and the app just make things so much better cant recommend it enough for anyone doing ecom

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### "A must-have for branded tracking in Shopify" — 5.0/5

> **Oscar** | *22 September 2025* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: The app is simple to set up, integrates seamlessly with Shopify, and provides a branded tracking experience that feels professional. The ability to hide Chinese carriers and customize notifications makes it perfect for maintaining customer trust.
> 
> **Cons**: The free plan is limited in terms of quotas, and some advanced features are locked behind higher tiers. It would be great to have a bit more flexibility at the entry level.
> 
> Overall, Parcel Panel has been an excellent addition to our store. It reduces customer inquiries about order status, saves us time on support, and enhances the post-purchase experience. The customization options make it easy to align the tracking page and emails with our brand identity. Support has also been responsive and helpful.

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### "Amazing app overall" — 5.0/5

> **Alex** | *9 February 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: The support is genuinely amazing and very responsive. They guided me through every step, answered all my questions clearly, and made the entire process smooth and stress-free from start to finish.
> 
> **Cons**: Honestly, there isn’t much to complain about. My experience has been very positive overall, and I didn’t face any real issues or drawbacks while using ParcelWILL.
> 
> My overall experience with ParcelWILL has been excellent. The support team is outstanding, the app is easy to use and well automated, and the pricing is reasonable for the value provided.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1050266/parcel-panel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009789/Parcel-Panel/> |
| en-AE | <https://www.capterra.ae/software/1050266/parcel-panel> |
| en-AU | <https://www.capterra.com.au/software/1050266/parcel-panel> |
| en-CA | <https://www.capterra.ca/software/1050266/parcel-panel> |
| en-GB | <https://www.capterra.co.uk/software/1050266/parcel-panel> |
| en-IE | <https://www.capterra.ie/software/1050266/parcel-panel> |
| en-IL | <https://www.capterra.co.il/software/1050266/parcel-panel> |
| en-IN | <https://www.capterra.in/software/1050266/parcel-panel> |
| en-NZ | <https://www.capterra.co.nz/software/1050266/parcel-panel> |
| en-SG | <https://www.capterra.com.sg/software/1050266/parcel-panel> |
| en-ZA | <https://www.capterra.co.za/software/1050266/parcel-panel> |

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