17 years helping Israeli businesses
choose better software

What Is Loop?

Return and exchange management software that provides insights into return rates, refund rates, retention rates, and upsell value.

Who Uses Loop?

Not provided by vendor

Loop Software - 1
Loop Software - 2
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Reviews of Loop

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Jonathan
Customer Advocate in Mexico
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Loop is an amazing tool that helps us support our customers with labels and refunds. Top notch! :)

5.0 last year

Comments: I've been using Loop to help our customer service department. It's been a great tool to process refunds, to send return labels, and provide updates on order status.

Pros:

Loop is very user friendly, and it has all this features with different softwares that makes the processes very smoth and quick!

Cons:

It could possibly add some more features.

Ana Paula
Shift Lead in Mexico
Consumer Goods, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Loop review

5.0 last year

Pros:

The fact that it's integrated to my CRM and provides visibility for the status of the returns. Similarly, it allows us to change refund methods and provide better customer service

Cons:

Sometimes it takes too long to load, and there's lagging when applying changes

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