---
description: Get detailed information about SAAS First usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAAS First Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [SAAS First](/software/1049064/saas-first)

# SAAS First

Canonical: https://www.capterra.co.il/software/1049064/saas-first

> Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses \& 24/7 availability.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SAAS First?

Small and medium online businesses, including SaaS and e-commerce.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: GBD Consulting and Services
- **Location**: Benfleet, UK
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- Activity Dashboard
- Activity Tracking
- Automated Responses
- Automated Routing
- CAN-SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Scheduling
- Catalog Management
- Chat/Messaging
- Chatbot Software
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer Segmentation
- Customer Support Software
- Customizable Branding
- Customizable Fields
- Data Import/Export
- Email Management Software
- Email Tracking Software
- Event Triggered Actions
- Full Text Search
- Geotargeting
- Inbox Management
- Knowledge Base Management
- Knowledge Management Software
- Language Detection
- Lead Management Software
- Lead Qualification
- Live Chat Software
- Mobile Optimization
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Onboarding Software
- Pre-Configured Bot
- Process/Workflow Automation
- Reporting & Statistics
- Sales Pipeline Management
- Segmentation
- Subscriber Management
- Task Management Software
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Usage Tracking/Analytics
- WYSIWYG Editor

... and 1 more features

## Integrations (1 total)

- MillionVerifier

## Support Options

- Email/Help Desk
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Knowledge Base Software](https://www.capterra.co.il/directory/32454/knowledge-base/software)
- [Customer Success Software](https://www.capterra.co.il/directory/30961/customer-success/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)

## Alternatives

1. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [ChatGPT](https://www.capterra.co.il/software/1049484/chatgpt) — 4.4/5 (336 reviews)
3. [Chatbase](https://www.capterra.co.il/software/1053300/chatbase) — 4.3/5 (73 reviews)
4. [Botsonic](https://www.capterra.co.il/software/1061327/botsonic) — 4.8/5 (79 reviews)
5. [Wati](https://www.capterra.co.il/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "AI-Powered Multichannel Marketing" — 5.0/5

> **Jayan** | *14 June 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: what I liked most about SAAS first is its AI-driven responses and seamless multichannel marketing integration making campaigns highly efficient and targeted
> 
> **Cons**: what I liked least about SAAS First is that its advanced marketing features are only available in the higher-tier plans potentially limiting access for smaller businesses on a budget
> 
> working with SAAS First feels like utilizing a sophisticated all-in-one platform akin to the experience of contributing to open-source financial software projects such as Fineract or Mifos just as these open-source solutions democratize access to financial services by offering robust tools and flexibility, SAAS First democratizes effective marketing strategies with its AI-driven responses and seamless integration across multiple channels its like leveraging the collaborative spirit and innovation of open-source development to streamline and optimize marketing campaigns effectively

-----

### "Simple and Effective Customer Support Platform" — 5.0/5

> **Verified Reviewer** | *5 March 2026* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: Simple support platform. Easy ticket and email management. Clean dashboard. Helps teams respond to customer issues faster.
> 
> **Cons**: Some advanced features are limited. Customization options could be better. Reporting tools feel basic for larger support teams.
> 
> Good tool for managing customer support conversations. Easy to learn, organized ticket flow, and helpful for small to mid teams.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1049064/saas-first)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1049064/saas-first> |
| de-AT | <https://www.capterra.at/software/1049064/saas-first> |
| de-CH | <https://www.capterra.ch/software/1049064/saas-first> |
| en | <https://www.capterra.com/p/10009033/SAAS-First/> |
| en-AE | <https://www.capterra.ae/software/1049064/saas-first> |
| en-AU | <https://www.capterra.com.au/software/1049064/saas-first> |
| en-CA | <https://www.capterra.ca/software/1049064/saas-first> |
| en-GB | <https://www.capterra.co.uk/software/1049064/saas-first> |
| en-IE | <https://www.capterra.ie/software/1049064/saas-first> |
| en-IL | <https://www.capterra.co.il/software/1049064/saas-first> |
| en-IN | <https://www.capterra.in/software/1049064/saas-first> |
| en-NZ | <https://www.capterra.co.nz/software/1049064/saas-first> |
| en-SG | <https://www.capterra.com.sg/software/1049064/saas-first> |
| en-ZA | <https://www.capterra.co.za/software/1049064/saas-first> |
| es | <https://www.capterra.es/software/1049064/saas-first> |
| es-AR | <https://www.capterra.com.ar/software/1049064/saas-first> |
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| es-CR | <https://www.capterra.co.cr/software/1049064/saas-first> |
| es-DO | <https://www.capterra.do/software/1049064/saas-first> |
| es-EC | <https://www.capterra.ec/software/1049064/saas-first> |
| es-MX | <https://www.capterra.mx/software/1049064/saas-first> |
| es-PA | <https://www.capterra.com.pa/software/1049064/saas-first> |
| es-PE | <https://www.capterra.pe/software/1049064/saas-first> |
| fr | <https://www.capterra.fr/software/1049064/saas-first> |
| fr-BE | <https://fr.capterra.be/software/1049064/saas-first> |
| fr-CA | <https://fr.capterra.ca/software/1049064/saas-first> |
| fr-LU | <https://www.capterra.lu/software/1049064/saas-first> |
| it | <https://www.capterra.it/software/1049064/saas-first> |
| nl | <https://www.capterra.nl/software/1049064/saas-first> |
| nl-BE | <https://www.capterra.be/software/1049064/saas-first> |
| pt | <https://www.capterra.com.br/software/1049064/saas-first> |
| pt-PT | <https://www.capterra.pt/software/1049064/saas-first> |

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