--- description: Get detailed information about Hotello usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hotello Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Hotello](/software/104276/hotello-pms) # Hotello Canonical: https://www.capterra.co.il/software/104276/hotello-pms Page: 1 / 5\ Next: [Next page](https://www.capterra.co.il/software/104276/hotello-pms?page=2) > Our service-oriented PMS creates an adequate technology hub so that different types of properties can offer an exceptional experience > > Verdict: Rated **4.5/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hotello? Hotello is the hospitality management system of choice for independant hotels. It is available in English and French. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 89 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hotello - **Location**: Montreal, Canada - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, France, French Polynesia, United States ## Features - CRM Software - Employee Management - GDS/OTA Integration - Guest Experience Management - Maintenance Management Software - Marketing Automation Software - Point of Sale (POS) ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software) ## Alternatives 1. [Guesty](https://www.capterra.co.il/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Mews](https://www.capterra.co.il/software/145487/mews-commander) — 4.6/5 (59 reviews) 3. [RoomKeyPMS](https://www.capterra.co.il/software/5937/roomkeypms) — 4.4/5 (89 reviews) 4. [Preno](https://www.capterra.co.il/software/153164/preno) — 4.7/5 (48 reviews) 5. [Hostaway](https://www.capterra.co.il/software/152433/hostaway) — 4.8/5 (1524 reviews) ## Reviews ### "Fully compatible with your system installed in your hotel and is in the cloud." — 5.0/5 > **Cristina Marcano** | *29 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: It is absolutely compatible with any system that previously has its hotel establishment and that makes it versatile and demanding. It is in the Cloud and that makes information accessible in a fast way and from the device available, avoiding large investments in storage equipment and hosting of information that makes the access to data cumbersome. If main feature is that it works as: booking engine, GDS, CRS, revenue manager, task manager, marketing email and many others. > > **Cons**: Finding a flaw in a system so friendly and versatile for the management of a hotel is difficult, because any aspect of failure is forgotten when we see the great benefits of this system and even better when it collaborates to keep the guests satisfied, The joy of a client and thanks for the good service always erase any failure that could have the Hotello PMS system. > > It is an advanced property management software that helps you run all your operations smoothly and accurately, and helps keep your guests happy. ----- ### "Excellent system and service" — 5.0/5 > **Daniel** | *26 May 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The software is intuitive and easy to learn and use. It has all the features that we require and strong reporting capability. Managing rates is made easier by the accessibility and presentation of data. We changed from an existing system to Hotello for one property and started new with Hotello in another and in both cases implementation went smoothly due to the excellent service staff that the company employs. > > **Cons**: One area of improvement would be having an in house booking engine that would create a more seamless integration with Hotello. The current system works very well but is not as user friendly as Hotello. Overall it is not a major area of concern. > > Overall we have enjoyed working with Hotello and the people at Mingus. The software is a major improvement over our prior PMS and has allowed us to be much more efficient because the system allows us to do our work more quickly and with more automation. When we have an issue there service team is very responsive which saves us the time and effort of trying to figure things out on our own. ----- ### "A very Good tool" — 3.0/5 > **Djenabou** | *14 March 2017* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Easy to use > > It is a good tool to ensure we don't have overbooking. It is accessible for all staff members and accountance. ----- ### "Hotello Softwar usage" — 4.0/5 > **Benoît** | *26 May 2021* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The software is easy to use and friendly. Many different options in all areas. > > **Cons**: Configuration of room rates. Some steps have to be repeated to configure rates with the room types. > > Hotello software is good, very good. I do like it and have been using it at different properties. Great customer service and fast. ----- ### "User friendly and efficient" — 5.0/5 > **Catherine** | *12 March 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Excellent technical support and they keep updating you with new tools or services available. Well organized for migration and training. Good partnership with specialists from different service branches. > > **Cons**: Reports are customizable, but difficult to do so by yourself. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.il/software/104276/hotello-pms?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/104276/hotello-pms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data