---
description: Get detailed information about Boxia usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Boxia Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Boxia](/software/1042116/boxia)

# Boxia

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> SaaS technology to track all shipments in one place, anticipate delivery problems and send automatic branded shipping notifications.
> 
> Verdict: Rated **4.9/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Boxia?

The shipment tracking technology for eCommerce businesses that want to reduce customer support's workload, anticipate delivery problems and offer the best post-purchase experience to their customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 36 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BOXIA

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Notifications
- Delivery Tracking
- Reporting & Statistics
- Shipment Tracking Software

## Integrations (4 total)

- PrestaShop
- Shopify
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Delivery Management Software](https://www.capterra.co.il/directory/31261/delivery-management/software)
- [Shipping Software](https://www.capterra.co.il/directory/30104/shipping/software)
- [Shipment Tracking Software](https://www.capterra.co.il/directory/31602/shipment-tracking/software)

## Alternatives

1. [AfterShip](https://www.capterra.co.il/software/178663/aftership) — 4.9/5 (466 reviews)
2. [ShipTime](https://www.capterra.co.il/software/198849/shiptime) — 4.6/5 (500 reviews)
3. [Freightview](https://www.capterra.co.il/software/136895/freightview) — 4.7/5 (743 reviews)
4. [ParcelWILL](https://www.capterra.co.il/software/1050266/parcel-panel) — 5.0/5 (53 reviews)
5. [ShippyPro](https://www.capterra.co.il/software/164065/shippypro) — 4.7/5 (152 reviews)

## Reviews

### "Great post-purchase experience for our customers" — 5.0/5

> **Jon** | *15 July 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Since the implementation of Boxia, customers no longer contact us about the tracking of their delivery: our Support team is delighted.
> 
> **Cons**: Nothing negative to report. Very happy.
> 
> We are now more in control and in anticipation of problems, which has improved our customer satisfaction\!

Our post-purchase communication strategy has enabled us to stand by our customers during delivery and exploit these new touch points. Our customers are very attentive and data analysis helps us identify when to re-engage them and with what content.

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### "Bon outil de suivi des colis - je recommande" — 5.0/5

> **Annie** | *9 March 2026* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: •Réduction des appels liés aux livraisons vers le service client 
•Mise en place simple et très rapide de la solution 
•Nombreux transporteurs déjà intégrés 
•Interface claire et facile à utiliser 
•Équipe Boxia réactive et à l’écoute
> 
> **Cons**: Pour le moment, il n’y a rien de particulier à signaler. Tout se déroule correctement normalement, pas de bug et l'équipe est toujours réactive.
> 
> Nous utilisons Boxia pour mieux suivre nos expéditions et piloter la qualité de nos livraisons avec plusieurs transporteurs. Avant la mise en place de la solution, les informations étaient dispersées entre différents outils et il était parfois difficile pour nos équipes d’avoir une vision claire de l’état des livraisons. Boxia nous permet aujourd’hui d’identifier rapidement les retards ou incidents et d’être plus proactifs avec nos clients. La mise en place de la solution a été simple et très rapide, et l’équipe Boxia est réactive et à l’écoute pour nous accompagner dans l’utilisation et l’évolution de la plateforme.

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### "An intuitive and effective software" — 4.0/5

> **Maxime** | *11 October 2023* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: To use on an every day basis, it's pretty effective  and easy to understand. It also gives you access to a large panel of information concerning your parcels and let you twist them however you wish. It's really convenient to handle shipment tracking and make sure everything is going at the right pace and location. It's also pretty easy to configurate and personnalize your experience. The follow-up by the Boxia team is good and they have very handful guides to help you in the beginning of your usage
> 
> **Cons**: I would say that Boxia is a quite small software and could use to be extended to more features to really fit all the need a business could have.

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### "Un partenaire sérieux" — 4.0/5

> **Stéphanie** | *17 October 2025* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Rapide à installer, leurs équipes s'occupent de tout, le tarif est également intéressant.  Facile à mettre à jour
> 
> **Cons**: Pas de possibilité simple pour afficher le contenu des commandes des clients dans les mails, c'est dommage car c'est souvent ce que cherchent les clients pour se resituer leur commande
> 
> Très bien je recommande la solution à tous les e commerçants qui veulent soigner leurs clients niveau information de livraison

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### "Un outil complet et facile à mettre en place" — 5.0/5

> **Sophie** | *27 August 2024* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: Outil complet 
Facilité de mise en place
Interface fluide 
Prix compétitif
> 
> **Cons**: Au début de l'utilisation du service, Boxia n'était pas connecté à certain des services que nous utilisions comme Zendesk. En peu de temps, les deux équipes se sont coordonnées pour faciliter l'intégration.
> 
> Nos clients son très contents depuis l'intégration de Boxia, ils se sentent mieux accompagnés dans le processus post-achat

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1042116/boxia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10004251/Boxia/> |
| en-AE | <https://www.capterra.ae/software/1042116/boxia> |
| en-AU | <https://www.capterra.com.au/software/1042116/boxia> |
| en-CA | <https://www.capterra.ca/software/1042116/boxia> |
| en-GB | <https://www.capterra.co.uk/software/1042116/boxia> |
| en-IE | <https://www.capterra.ie/software/1042116/boxia> |
| en-IL | <https://www.capterra.co.il/software/1042116/boxia> |
| en-IN | <https://www.capterra.in/software/1042116/boxia> |
| en-NZ | <https://www.capterra.co.nz/software/1042116/boxia> |
| en-SG | <https://www.capterra.com.sg/software/1042116/boxia> |
| en-ZA | <https://www.capterra.co.za/software/1042116/boxia> |
| fr | <https://www.capterra.fr/software/1042116/boxia> |
| fr-BE | <https://fr.capterra.be/software/1042116/boxia> |
| fr-CA | <https://fr.capterra.ca/software/1042116/boxia> |
| fr-LU | <https://www.capterra.lu/software/1042116/boxia> |

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