---
description: Get detailed information about Florence eTMF usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Florence eTMF Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/10035/clinical-trial-management/software) > [Florence eTMF](/software/1037953/florence-etmf)

# Florence eTMF

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> Electronic trial master file (eTMF) solution with intuitive workflows for managing clinical studies.
> 
> Verdict: Rated **4.6/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Florence eTMF?

Sponsors, CROs, Sites, Medical Devices, Biotech, Hospital/Health System, Academic Medical Center

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 18 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Florence Healthcare

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Cambodia, Cameroon, Canada, Chile, China, Costa Rica, Curaçao, Cyprus, Denmark, Dominica, Dominican Republic and 50 more

## Features

- 21 CFR Part 11 Compliance
- Data Import/Export
- Document Management Software
- HIPAA Compliant
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Clinical Trial Management Software](https://www.capterra.co.il/directory/10035/clinical-trial-management/software)

## Alternatives

1. [Castor EDC](https://www.capterra.co.il/software/143532/castor-edc) — 4.7/5 (204 reviews)
2. [ShareCRF](https://www.capterra.co.il/software/1031214/sharecrf) — 4.8/5 (44 reviews)
3. [Florence eBinders](https://www.capterra.co.il/software/200364/florence-ebinders) — 4.5/5 (83 reviews)
4. [Researchmanager – Clinical Research Suite](https://www.capterra.co.il/software/192454/research-manager) — 4.2/5 (112 reviews)
5. [Jeeva eClinical Cloud](https://www.capterra.co.il/software/1015289/jeeva-eclinical-cloud) — 4.8/5 (12 reviews)

## Reviews

### "Fantastic eTMF\!" — 5.0/5

> **Sedalia** | *10 February 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Florence has incredibly user-friendly software.
> 
> **Cons**: I would like slightly more control on timeline in the implementation phase.

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### "Early user's appreciative review" — 5.0/5

> **Melissa** | *13 February 2023* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: It has been easy to use Florence, especially once the binders are set up and the roles are established. It has been great for getting signatures from sites, and easily maintaining our TMF and site eISFs. It is so nice to have all the documents in a softare that is easy to navigate, and is constantly improving/ adding new features to make it user friendly.
> 
> **Cons**: The set up does take time, but there is a learning curve for everything. Especially systems as customizeable as Florence. The delegation of authority log feature has not worked as smoothly as I anticipated, given how many changes to study staff and site PIs that there are.
> 
> Florence has enables us to go from paper TMF, to electronic TMF- which has been fantastic. We have learned a lot about electronic systems.

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### "Great Potential" — 4.0/5

> **Taylor** | *16 February 2023* | Research | Recommendation rating: 5.0/10
> 
> **Pros**: The email documents to the binder feature is a huge positive. Granting user access it also simple, and the ability to create digital template logs is beneficial. Also, the ability to change the title of a document if there is an error is a huge plus. I've worked in other eTMFs and to change a document name you have to make it "obsolete" and go through tons of other processes to correct it.
> 
> **Cons**: There is no search function. You cannot search for a specific document if you do not know which folder it is stored in. The binder structure for my studies is complicated, so I sometimes spend 10 minutes trying to decipher where a colleague or site might have saved a specific document. Also, when moving a document, you need to select all the folders to put it in which can be a bit time consuming.

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### "Ease of Use and Compliance" — 4.0/5

> **Sara Tisj** | *15 February 2023* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: Florence has the ability to implement a regulatory compliant trial management file system easily for both you and all your clinical sites. Implementing changes within your file structure is easy. Uploading documents and adding users are easy to complete with simple toggles of buttons and drag and drops.
> 
> **Cons**: Florence still has some challenges in terms of bulk file uploading for example when a new site is onboarded and was previously on paper or transferred. Also, there is no interface to upload images or Dicoms. This is part of our TMF but we have no ability to add these to Florence. Also a CTMS would be great.
> 
> Overall, Florence onboarding and customer service is amazing. They go above and beyond and are always supportive. Although pricing is more than average and there is some downsides overall the experience is great.

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### "Florence review" — 5.0/5

> **Verified Reviewer** | *21 February 2023* | Biotechnology | Recommendation rating: 9.0/10
> 
> **Pros**: The fact that documents are electronic, easily located and retrievableeasy to share with study sites, easy to collect documents and to QC
> 
> **Cons**: the reporting features are only worthwhile if everyone including your ISF sites use tags and labels staff training and implementation at the sponsor has been uneven so it is of little value.the search function could use some real updating. lets make it folder specific\!
> 
> paper TMF is a difficult endeavor - this cuts study start in half, and allows for consistent and ongoing visibility into the files so you can keep on top of things.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1037953/florence-etmf)

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