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Salesforce Revenue Cloud
What Is Salesforce Revenue Cloud?
Salesforce Revenue Cloud enables businesses to automate everything from product to cash, including product catalogs, pricing, configuration, quoting, order management, fulfillment, billing, and contracts. It includes revenue models and speed to market. The solution helps with automating policies, controls, and processes by unifying sales, finance, and legal on an AI-enabled platform. It streamlines invoicing and payment collection, supporting multiple payment methods, automated electronic payments, and financial reconciliation with ERP systems. Salesforce Revenue Cloud empowers businesses to accelerate revenue growth, reduce operational costs, and drive automation at scale.
Who Uses Salesforce Revenue Cloud?
Revenue Cloud customers range from small to enterprise organizations, spanning high-tech, manufacturing, HLS, and more.
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Reviews of Salesforce Revenue Cloud
Salesforce CPQ maintains its ease of deployment and collection of information
Comments: We will be using Salesforce CPQ inside our sales workgroup for a couple of years, but as of today we will be implementing it group-wide. Because of this, we have totally changed the layout we started with. Because we have the ability to incorporate procedures such as marketing rules and approval processes, our sales reps may not need much help.
Pros:
Your support group is wonderful. All the queries I have raised have been answered in a clear and prompt manner. It facilitated field and design changes within our creations and budgets. This has made it possible for me to customize the tool to fit our particular pricing pattern.
Cons:
Currently we are not able to display how costs change annually on a quote account. But, I was told this would be implemented in an upcoming update. The web-based sustaining issues could be more specific. He was very confident in his support group because the recommendations on the internet were not clear.
Organized System for Data
Comments: Overall I’m happy with my experience using Salesforce
Pros:
I love the tracking of historical data and ability to run reports
Cons:
It’s a bit of a learning curve to understand how to use the program
CPQ requires a lot of clicks and is far from intuitive
Comments: It streamlines approvals somewhat, and makes for a more standardized quoting system, so I understand the business reasons for switching to it, but from an end user perspective, it has been a huge pain to use.
Pros:
The thing I like the most about CPQ is that it allows me to keep multiple quotes attached to one opportunity a lot easier. There are also some great ways to add multiple products and makes that aspect of quoting easier.
Cons:
CPQ was recently introduced at my org and it is so cumbersome to work through. It requires a lot of clicks and updating price/making price changes is very difficult. Creating a quote used to take me about 5 minutes and now it takes about 20 depending on the complexity. Maybe I'll get used to it and more familiarized, but it definitely isn't intuitive or efficient.
Great CRM for ANY Business
Pros:
User friendly and it can be personalized for any company's needs.
Cons:
The different viewing methods. I think it should be streamlined.
The market leader in CRM tools
Comments: Salesforce allows you to track all of your business's activity, everywhere, all at once
Pros:
The most comprehensive CRM tool out there, period.
Cons:
The UI needs a refresh. There needs to be better UX to allow page components to load seamlessly, with relevant views
