---
description: Get detailed information about TeamSupport Messaging & Live Chat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: TeamSupport Messaging & Live Chat Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [TeamSupport Messaging & Live Chat](/software/1033604/teamsupport-messaging--live-chat)

# TeamSupport Messaging & Live Chat

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> TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier.
> 
> Verdict: Rated **4.6/5** by 114 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TeamSupport Messaging & Live Chat?

TeamSupport empowers customer-focused businesses of all sizes looking to consolidate support channels, shorten time to resolution, and garner valuable customer insights in one intuitive dashboard.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 114 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamSupport
- **Location**: Dallas, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Customer Engagement Software
- Customer Experience Management
- Customer Support Software
- Customizable Branding
- Dashboard Software
- Live Chat Software
- Multi-Channel Communication
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Integrations (8 total)

- Azure DevOps Server
- HubSpot CRM
- Jira
- Mailchimp
- Microsoft Teams
- Salesforce Starter
- ServiceNow
- Slack

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.capterra.co.il/directory/30961/customer-success/software)

## Related Categories

- [Customer Success Software](https://www.capterra.co.il/directory/30961/customer-success/software)
- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software)
- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.il/software/180345/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews)
3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Ease of use and helpful team collaboration" — 5.0/5

> **Carli** | *18 December 2025* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Teams Team support messaging and live chat is it's help with team collaboration. Also ease of use when it comes to meetings.
> 
> **Cons**: What I like least about team support messaging and live chat is it does have frequent updates but that's still such a small issue, it can be looked over.
> 
> My overall experience with Team support messaging and live chat has been positive and helpful to my team.

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### "LIve Chat experience" — 5.0/5

> **Verified Reviewer** | *23 January 2025* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: I really like TeamSupport a lot. It has helped us get in touch with our customers through live chats, IT ticketing system, and reply to inquiries on time, thus improving our relationship with our customers.
> 
> **Cons**: I do not have many bad things to say. It would be a stretch for me to say something I dislike here.
> 
> We've tried several chat solutions over the years and found SnapEngage to be the most feature rich, easy to use, and best value and  Highly recommended messaging tool

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### "Simplicity at its Finest" — 5.0/5

> **Taylor** | *16 January 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it gives the ability to connect with colleagues and costumers with simplicity.
> 
> **Cons**: I suppose a con would be the limited options within the program, though that is the point as it is supposed to be a simplified program.
> 
> My experience has been positive. I really enjoy the access i have at the tip of my finger to contact my colleagues.

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### "Use Team Support Messaging & Live Chat" — 5.0/5

> **Aalaysia** | *12 October 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Fast responses and no errors when communicating to the agent
> 
> **Cons**: what I like least is that sometimes there are small glitches
> 
> Overall it is great . the tools are great , fast responding

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### "Customer support made easy with TeamSupport Messaging" — 5.0/5

> **Joshua** | *30 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: One of the beauties of supporting customers is having an enabling platform that is easy for the customer to interact with, which is a perfect solution in TeamsSupport, where an SMS, as simple as it is, can be used to initiate customer engagement. I love that.
> 
> **Cons**: The chatbot does not provide an option to speak to humans instantly. This should be improved, as most customers would prefer human support initially rather than having to answer numerous questions from the chatbot.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1033604/teamsupport-messaging--live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/265058/TeamSupport-Messaging--Live-Chat/> |
| en-AE | <https://www.capterra.ae/software/1033604/teamsupport-messaging--live-chat> |
| en-AU | <https://www.capterra.com.au/software/1033604/teamsupport-messaging--live-chat> |
| en-CA | <https://www.capterra.ca/software/1033604/teamsupport-messaging--live-chat> |
| en-GB | <https://www.capterra.co.uk/software/1033604/teamsupport-messaging--live-chat> |
| en-IE | <https://www.capterra.ie/software/1033604/teamsupport-messaging--live-chat> |
| en-IL | <https://www.capterra.co.il/software/1033604/teamsupport-messaging--live-chat> |
| en-IN | <https://www.capterra.in/software/1033604/teamsupport-messaging--live-chat> |
| en-NZ | <https://www.capterra.co.nz/software/1033604/teamsupport-messaging--live-chat> |
| en-SG | <https://www.capterra.com.sg/software/1033604/teamsupport-messaging--live-chat> |
| en-ZA | <https://www.capterra.co.za/software/1033604/teamsupport-messaging--live-chat> |
| fr | <https://www.capterra.fr/software/1033604/teamsupport-messaging--live-chat> |
| fr-BE | <https://fr.capterra.be/software/1033604/teamsupport-messaging--live-chat> |
| fr-CA | <https://fr.capterra.ca/software/1033604/teamsupport-messaging--live-chat> |
| fr-LU | <https://www.capterra.lu/software/1033604/teamsupport-messaging--live-chat> |

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