--- description: Get detailed information about CustomerBase usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CustomerBase Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [CustomerBase](/software/1030838/customerbase) # CustomerBase Canonical: https://www.capterra.co.il/software/1030838/customerbase Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/1030838/customerbase?page=2) > CustomerBase provides the most powerful crm software that is used by thousands of small businesses to manage their business. > > Verdict: Rated **5.0/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CustomerBase? Small and Medium Sized Businesses (SMB) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 49 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CustomerBase ## Commercial Context - **Pricing Details**: Please contact CustomerBase for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Client Database - Contact Database - Contact Management Software - Customizable Forms - Data Import/Export - Email Management Software - Interaction Tracking - Lead Management Software - Mobile Access - Online Payments - Recurring Appointments - Scheduling Software - Website Integration ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.co.il/directory/30757/appointment-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.capterra.co.il/directory/30757/appointment-scheduling/software) - [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software) - [Payment Processing Software](https://www.capterra.co.il/directory/30232/payment-processing/software) - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) ## Alternatives 1. 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The manager was very helpful and listened to my concerns and answered all of my questions. ----- ### "Easy way to manage leads and stay on track" — 5.0/5 > **Laxmi** | *9 June 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: My favorite thing about CustomerBase is the simplicity. I didn't need to learn anything new; I could get up and started instantly. It has allowed me to store and track all of my leads and customer information in one place; so I am much more organized when managing multiple campaigns and tracking my follow-ups. > > **Cons**: What I think is missing is higher level functionality. It does the basic job really well, however if you're after automation and high level insights then this probably won't be enough. > > So far it's been good. As a Marketing Manager my usage of it is minimal and mostly for staying organized and keeping track of leads coming from various channels. It is a simple (not very sophisticated tool) but this gets the daily job done for me without over complicating things. Overall I feel it's good for a small team or for individuals who don't need a complex tool. ----- ### "Great service" — 5.0/5 > **Jessica** | *14 January 2025* | Fine Art | Recommendation rating: 3.0/10 > > **Pros**: They are so helpful It's like a whole 'nother employee having them :) > > **Cons**: Nothing that I have not liked so far.... > > Excellent I signed up before I knew what I needed and as I figured it out they were there to helpfully assist ----- ### "Experience." — 5.0/5 > **Cindy** | *5 February 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: Customer base is a very friendly System to use. I Love most of all, the booking, and invoice, and it's so easy for my customer to pay with this system. > > **Cons**: I know this may sound cheesy, but there's nothing that I dislike about customer base. Every employees I spoke to has been nothing but very helpful and a system also is very user-friendly, again. > > My overall experience with customer base from start to finish has been very friendly , organized, and knowledgeable. ----- ### "Partnering with Clients Who Value Clean" — 5.0/5 > **Guensly** | *22 October 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: What I like most about our customer base is the trust and loyalty we’ve built with our clients. Many of them value professionalism, consistency, and quality — which motivates us to deliver our best every time. We appreciate that our customers see us not just as a cleaning service, but as a reliable partner who helps maintain a clean, healthy, and welcoming environment. > > **Cons**: What I like least about our customer base is that some clients may not fully understand the value and effort that go into professional cleaning. At times, expectations can vary depending on individual preferences or budgets. However, we see this as an opportunity to educate our clients, communicate clearly, and show the difference that quality, insured, and reliable cleaning can make. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/1030838/customerbase?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/1030838/customerbase) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data