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Phedone
What Is Phedone?
Phedone is a Saas service platform of NLP (natural language processing) that automates the analysis and processing of customer feedback by leveraging the power of artificial intelligence and proprietary algorithms. Integrated natively or via API through Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Phedone platform is accessible in a self-service mode called no-code, a free discovery mode is available to experiment all the automatic analysis.
Who Uses Phedone?
Medium and large companies that want to improve their customer support by automating text-based data processing. Phedone is suitable for customer support teams and data analysts.
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Reviews of Phedone
Très sympa
Pros:
Le produit est très facile à utiliser, et léger dans son usage
Cons:
Peut-être que l'intégration peut se montrer parfois limitée, mais je n'ai pas trouvé de difficultés particulères.
Simple et fonctionnel
Comments: Bonne expérience d'utilisation
Pros:
Insertion facile dans les analyses, intégration avec des solutions tierces connues....
Cons:
Pas de remarques particulières.
