---
description: Get detailed information about Adobe Customer Journey Analytics usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Adobe Customer Journey Analytics Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Marketing Attribution Software](/directory/31081/marketing-attribution/software) > [Adobe Customer Journey Analytics](/software/1028781/adobe-customer-journey-analytics)

# Adobe Customer Journey Analytics

Canonical: https://www.capterra.co.il/software/1028781/adobe-customer-journey-analytics

> Adobe Customer Journey Analytics enables easy exploration of the full customer journey by connecting customer behavior across channels.
> 
> Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Adobe Customer Journey Analytics?

Customer Journey Analytics connects customer identities and interactions across channels, devices, and time for fast, holistic analyses that deliver accessible and precise customer insights.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 3.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Adobe
- **Founded**: 1982

## Commercial Context

- **Pricing Details**: Please contact Adobe directly for pricing information.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, Chinese, English, French, German, Italian, Japanese, Korean, Spanish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Notifications
- Attribution Modeling
- Behavioral Analytics
- Campaign Analytics
- Cohort Analysis
- Communication Management
- Conversion Tracking
- Cross Channel Attribution
- Customer History
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customizable Dashboard
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Connectors
- Data Discovery Software
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Engagement Tracking
- Funnel Analysis
- Heatmaps
- Interactive Reports
- Multi-Touch Attribution
- Multiple Data Sources
- Performance Metrics
- Predictive Analytics Software
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Scheduled/Automated Reports
- Search/Filter
- Third-Party Integrations
- Time on Site Tracking
- Trend Analysis
- Usage Tracking/Analytics
- User Interaction Tracking
- Visual Analytics
- Visual Discovery
- Web Traffic Reporting

## Integrations (10 total)

- Adobe Analytics
- Adobe Experience Cloud
- Adobe Journey Optimizer
- Adobe Real-Time CDP
- Adobe Target
- Amazon S3
- Google Cloud
- Microsoft Azure
- Quantum Metric
- Snowflake

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Marketing Attribution Software](https://www.capterra.co.il/directory/31081/marketing-attribution/software)

## Related Categories

- [Marketing Attribution Software](https://www.capterra.co.il/directory/31081/marketing-attribution/software)
- [Predictive Analytics Software](https://www.capterra.co.il/directory/30945/predictive-analytics/software)
- [Reporting Software](https://www.capterra.co.il/directory/30053/reporting/software)
- [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software)
- [Web Analytics Software](https://www.capterra.co.il/directory/30073/web-analytics/software)

## Alternatives

1. [Lebesgue](https://www.capterra.co.il/software/1019489/lebesgue) — 4.9/5 (43 reviews)
2. [Looker](https://www.capterra.co.il/software/169053/looker) — 4.5/5 (282 reviews)
3. [Adobe Analytics](https://www.capterra.co.il/software/169942/adobe-analytics) — 4.5/5 (236 reviews)
4. [SAS Customer Intelligence 360](https://www.capterra.co.il/software/78209/sas-customer-intelligence-360) — 4.9/5 (8 reviews)
5. [Lucky Orange](https://www.capterra.co.il/software/150695/lucky-orange) — 4.7/5 (260 reviews)

## Reviews

### "Best analytical tools to understand customer journey" — 4.0/5

> **Verified Reviewer** | *19 May 2022* | Market Research Software | Recommendation rating: 9.0/10
> 
> **Pros**: It connects all the customer data and drives customer engagement with AI-powered insights. Visualize a customer's journey across various channels in order, placing each action in context and allowing for cross-channel analysis of things like flow and fallout.
> 
> **Cons**: It is difficult to comprehend the product. It lacks the intuitiveness and friendly UI which can help users to get deeper insights into their customer engagement.
> 
> Adobes Customer journey analytics joins all the data into a single interface for a real-time omnichannel experience and allows users to make better data-driven decisions with a holistic view of the business. This product is highly recommended from my side.

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### "Parcours client" — 5.0/5

> **Catherine** | *5 July 2023* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Suivre les clients du points de contact jusqu'à chaque étapes, c'est idéal et donne une vision complète grace à la data. Permet de comprendre les interactions et faire des ajustements quand nécessaire.
> 
> **Cons**: Globalement fonctionne si d'autres solutions adobe sont bien installées et configurée donc il y a une légère dépendance.

-----

### "Amazing platform that drives customer satisfaction and loyalty with its AI-driven insights" — 4.0/5

> **Verified Reviewer** | *19 May 2022* | Research | Recommendation rating: 8.0/10
> 
> **Pros**: I like how it enables user to monitor customer journeys across various channels through a single interface  and  enables  data-driven  decisions  to  achieve  organization objectives.
> 
> **Cons**: It would be great if the platform focused more on new business user-oriented offerings and enterprise customer support.

-----

### "Les utilisation d’adobe analytics" — 5.0/5

> **Typhanie** | *29 May 2023* | Civic & Social Organization | Recommendation rating: 5.0/10
> 
> **Pros**: Pouvoir faire des analyses rapidement ainsi que les légendes se fassent seules
> 
> **Cons**: J’ai eu du mal à mettre en place les sélections.
> 
> Plutôt bonne après la prise en main

-----

### "Adobe Customer Journey Analytics" — 5.0/5

> **Verified Reviewer** | *11 November 2022* | Building Materials | Recommendation rating: 7.0/10
> 
> **Pros**: Facilidad pára consultar y visualizar datos de años.
> 
> **Cons**: Dificultad para entender los analicis y  bases.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1028781/adobe-customer-journey-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/250207/Adobe-Customer-Journey-Analytics/> |
| en-AE | <https://www.capterra.ae/software/1028781/adobe-customer-journey-analytics> |
| en-AU | <https://www.capterra.com.au/software/1028781/adobe-customer-journey-analytics> |
| en-CA | <https://www.capterra.ca/software/1028781/adobe-customer-journey-analytics> |
| en-GB | <https://www.capterra.co.uk/software/1028781/adobe-customer-journey-analytics> |
| en-IE | <https://www.capterra.ie/software/1028781/adobe-customer-journey-analytics> |
| en-IL | <https://www.capterra.co.il/software/1028781/adobe-customer-journey-analytics> |
| en-IN | <https://www.capterra.in/software/1028781/adobe-customer-journey-analytics> |
| en-NZ | <https://www.capterra.co.nz/software/1028781/adobe-customer-journey-analytics> |
| en-SG | <https://www.capterra.com.sg/software/1028781/adobe-customer-journey-analytics> |
| en-ZA | <https://www.capterra.co.za/software/1028781/adobe-customer-journey-analytics> |
| fr | <https://www.capterra.fr/software/1028781/adobe-customer-journey-analytics> |
| fr-BE | <https://fr.capterra.be/software/1028781/adobe-customer-journey-analytics> |
| fr-CA | <https://fr.capterra.ca/software/1028781/adobe-customer-journey-analytics> |
| fr-LU | <https://www.capterra.lu/software/1028781/adobe-customer-journey-analytics> |

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