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What Is Microsoft Forms?

Microsoft Forms is a web-based data collection platform that enables companies and organizations to create online forms and surveys for collecting customer feedback and organizing team events. The software helps streamline, automate and transform business operations. It offers customizable templates and automation processing tools that can support numerous applications. Organizations can use the platform to build custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results, complete with statistics and detailed information on the responses for each question. Additionally, companies can use the software to generate QR codes with embedded codes, links, or files and share them via email, social media, and other channels or applications.

Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

Microsoft Forms Software - Form templates and storage
Microsoft Forms Software - Form creation
Microsoft Forms Software - Response collection options
Microsoft Forms Software - Response insights

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Reviews of Microsoft Forms

Average score

Overall
4.5
Ease of Use
4.7
Customer Service
4.2
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
59%
4
36%
3
4%
2
0%
Samuel
Samuel
Digital marketing manager in Nigeria
Verified LinkedIn User
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great form for productivity

5.0 last month New

Comments: Microsoft forms has being a great tool in achieving my daily goals as a marketer, it's easy to deploy for data collection and easy to manage at the back end, I strongly recommend

Pros:

It's great for non technical user and easy to setup on the go

Cons:

It is limited in term of customization using codes and brand materials

Verified Reviewer
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Microsoft form easy to showcase data

5.0 2 months ago

Comments: Ther interface is straightforward to use and adapt to. It's not something that needs to be learned and or trained on.

Pros:

I like that it can download the data into an Excel sheet to showcase all the numbers. Also, the varieties have a pie chart to show the results visually. From an admin and participant perspective it is a very well-rounded software that doesn't differ too much. The options of question types are not confusing and doesn't clear on to help you what goal you're trying to achieve. I appreciate the existing template that is being offered currently. It's a good range for people to begin with and it showcases that i

Cons:

From an admin side: I feel that it would be useful in a technical aspect, to put ideal background wallpaper format size for users to be aware that if it isn't this particular size, the image will be stretched. Because its usually come as a surprise for when users upload their own images. OR to integrat Microsoft designer into Forms.

Verified Reviewer
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A simple product

3.0 2 months ago New

Comments: It's very good for simple tasks but not for anything business critical

Pros:

Forms is quick and simple for users to use

Cons:

It's generally only useful for short surveys, it is also not backed up with normal 365 backup systems.

Christian
Marketing and IT in Canada
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Microsoft Forms - Great when used with Microsoft Lists

4.0 last month New

Comments: Works the same as all the other form generators in the market. The Microsoft Lists integration is the best feature for me.

Pros:

Free (comes with Microsoft subscription. The interface is fairly simple to use. Allows branching logic. It integrates with Microsoft Lists (SharePoint) which is very useful for task management.

Cons:

It does not allow branching on multiple-choice questions. Some of the branching features aren't intuitive until you experiment.

Stuart
Marketing Manager in UK
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A marketing managers view of MS Forms

5.0 2 months ago

Comments: Overall it is an easy to use and quick way to gather information in a survey from work colleagues or external agencies. It looks professional and has the capabilities to collect different types of survey information.

Pros:

Creating a form is easy. With no training or tutorials, it is possible to create a title, questions and types of questions, such as multiple choice, ratings, etc. You can then email a link to the survey from your email account. It even creates a report of the survey which you can download, when complete.

Cons:

It is not easy finding when the survey is complete, or progress on how many people have completed the survey, without going into the forms.