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What Is Microsoft Forms?

Microsoft Forms is a web-based data collection platform that enables companies and organizations to create online forms and surveys for collecting customer feedback and organizing team events. The software helps streamline, automate and transform business operations. It offers customizable templates and automation processing tools that can support numerous applications. Organizations can use the platform to build custom surveys with open-ended questions, multiple-choice questions, and ratings to improve operational efficiency. Microsoft Forms also features reporting tools and offers the option to graphically present survey results, complete with statistics and detailed information on the responses for each question. Additionally, companies can use the software to generate QR codes with embedded codes, links, or files and share them via email, social media, and other channels or applications.

Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

Microsoft Forms Software - Form templates and storage
Microsoft Forms Software - Form creation
Microsoft Forms Software - Response collection options
Microsoft Forms Software - Response insights

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Reviews of Microsoft Forms

Average score

Overall
4.6
Ease of Use
4.7
Customer Service
4.3
Features
4.3
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
62%
4
34%
3
3%
2
0%
Samantha
Samantha
Owner in UK
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Brilliant Way To Capture Data For Free

5.0 2 years ago

Comments: It helps me to collect data really easily and quickly, and saves faffing around with paper forms and scanning documents.

Pros:

I love that it's free to use (up to 200 replies, but then I just create a duplicate one to gather more). I can customise it too to make it look really professional.

Cons:

The fact that there's a limit to the amount of responses, and limitations to the customisation of the fields.

Jeremy
Game Developer in US
Computer Games, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Microsoft Forms is expensive, but worth it if you can afford.

4.0 2 months ago New

Comments: I use Microsoft Forms for tester feedback when running beta tests for games and software. It has provided everything necessary to gather the needed data and interpret it so I can make that alterations to projects that need to be done.

Pros:

The options is Microsoft Forms are top notch. Any kind of survey you need to send out, with every kind of question, and every way of gathering that data is available to you.

Cons:

The pricing structure of Forms is very frustrating. Having to buy the the whole 365 suite in order to use Forms is bad.

Merem
Student in Austria
Computer Software, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Microsoft Form Review

3.0 3 weeks ago New

Pros:

that it is possible to make it anonymous

Cons:

That I cannot customize it like i want and some file types are not allowed

Sam
Office Administrator in US
Utilities, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

One of the Best Survey Apps

4.0 3 months ago

Comments: Great experience using this software. Would recommend to any large company if they are looking for a quiz/survey app.

Pros:

I liked the possibilities you have with this software. They truly are endless. Whatever review or survey you can think of making, you can conjure it up with Microsoft Forms. Great for businesses and taking note especially finding interest levels of employees, etc.

Cons:

Some of the features can be a little tricky to use. There are also many options and tools that can be a little daunting or overwhelming at first, but after using it for a while you will get the hang of it.

Tiffani
Ministry Director in US
Religious Institutions, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Simple but great tool

4.0 3 weeks ago New

Comments: Microsoft forms provide an easy way to create surveys, RSVPs, or sign-up. While the options for design are limited the ease of use and instant publication make it convenient and simple to use.

Pros:

Easy to create a form for RSVPs, surveys, and to customize.

Cons:

There are limited options for layouts and custom designs.