---
description: Get detailed information about Sera usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sera Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [Sera](/software/1025001/sera)

# Sera

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> Field service management software that helps HVAC and plumbing contractors send invoices, optimize cash flow, create quotes, and more.
> 
> Verdict: Rated **4.4/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Sera?

Designed for HVAC, plumbing, and other home service contractors, the software assists with automation, margin pricing, and membership management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 23 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sera Systems

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Other
- **Pricing Details**: At Sera, you only pay for your field technicians and not admin staff such as owners, dispatchers or customer service representatives.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- CRM Software
- Contact Database
- Cost Estimating
- Customer Database
- Customer Management
- Dispatch Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Equipment Tracking
- For Commercial and/or Industrial Electrical Contractors
- GPS
- Invoice Management
- Job Costing Software
- Job Management
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Payment Collection in the Field
- Payment Processing Software
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Updates
- Reporting & Statistics
- Routing
- Scheduling Software
- Service History
- Technician Management
- Time & Expense Tracking
- Work Order Management
- Workflow Management Software

## Integrations (6 total)

- CallRail
- Global Payments Integrated
- QuickBooks Online
- Stax
- Zapier
- pulseM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Professional Services Automation Software](https://www.capterra.co.il/directory/16/professional-services-automation/software)

## Related Categories

- [Professional Services Automation Software](https://www.capterra.co.il/directory/16/professional-services-automation/software)
- [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software)
- [Electrical Contractor Software](https://www.capterra.co.il/directory/31006/electrical-contractor/software)
- [Plumbing Software](https://www.capterra.co.il/directory/30673/plumbing/software)
- [Service Dispatch Software](https://www.capterra.co.il/directory/30059/service-dispatch/software)

## Alternatives

1. [FieldPulse](https://www.capterra.co.il/software/153475/fieldpulse) — 4.6/5 (411 reviews)
2. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1420 reviews)
3. [Connecteam](https://www.capterra.co.il/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [BuildOps](https://www.capterra.co.il/software/194155/buildops) — 4.5/5 (151 reviews)
5. [ServiceTitan](https://www.capterra.co.il/software/150053/servicetitan) — 4.3/5 (325 reviews)

## Reviews

### "Sera will give you SO much, be ready for it\!" — 4.0/5

> **Stephen** | *4 August 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: We were highly interested in the booking online feature and the leaderboard tracking showing the techs efficiency.
> 
> **Cons**: To no fault of Sera, our company jumped the gun to move forward long before we were ready since we had never used flat rate pricing before which was suggested by a business coach where we originally learned about the program.
> 
> Sera was super helpful in trying to get us set up and running but due to our own company failings, it wasn't something we were able to be successful at.

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### "Late Stage, Low Growth software- Stay Clear" — 1.0/5

> **Carl** | *26 January 2026* | Airlines/Aviation | Recommendation rating: 0.0/10
> 
> **Pros**: The product was great under previous founder. All reviews and pros are from the previous app. It is not the same anymore
> 
> **Cons**: PE took over and the app quality has detirorated. Often offline, mobile app crashes, pricing is inaccurate, not able to keep up with pace of business. Customer support does not listen. Not as before. AM moving to another provider
> 
> Very Bad. The previous customer support and sales team were great. All the reviews are from the previous app. The new app, new sales team and new customer support team DO NOT UNDERSTAND OUR BUSINESS. They are corporate execs sitting in some fancy office trying to rip us off

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### "GREAT SERVICE\!" — 5.0/5

> **Jasmina** | *19 March 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I LOVE THE EFFECTIVENESS \& EASY USE OF THE WEBSITE \& YOU ARE ABLET TO USE IT ON PHONES OR IPADS. THEY HAVE EVERYTHING THAT YOU NEED AT YOUR FINGERTIPS
> 
> **Cons**: THEY HAVE A LOT OF RANDOM UPDATES THAT CAN INTERFERE THROUGHOUT YOUR DAY AND THEN YOU HAVE TO WAIT FOR THEM TO GET CORRECTED.
> 
> 9/10 RECOMMEND\! I LOVE EVERYTHING THAT THEY OFFER AS FAR AS USING IT IN THE COMPANY THAT I WORK FOR. EVERYONE HAS THE ABILITY TO DO CERTAIN THINGS \& HAVE GREAT ACCESS TO REPORTS \& CUSTOMER ACCOUNTS

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### "Great New Product" — 5.0/5

> **Ben** | *30 August 2022* | Construction Software | Recommendation rating: 10.0/10
> 
> **Pros**: This is a very easy-to-use platform, easy to train and implement.
> 
> **Cons**: Need to be able to edit the booking windows.
> 
> Very responsive company to work with. Great product, they are constantly working on new features.

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### "SERA Management Review" — 5.0/5

> **George** | *12 April 2022* | Construction Software | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to set up and get going. Company dashboard and leader board very easy to navigate. Tracks opportunities to jobs sold as a percentage. Includes a membership win rate at a glance.
> 
> **Cons**: Must have a third party software to push the accounting to your accounting software. No flexibility for the technician to create tasks in the field if one is not available in the software.
> 
> So far it has been a very positive experience. The training and ongoing support is unsurpassed.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1025001/sera)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/246280/Sera/> |
| en-AE | <https://www.capterra.ae/software/1025001/sera> |
| en-AU | <https://www.capterra.com.au/software/1025001/sera> |
| en-CA | <https://www.capterra.ca/software/1025001/sera> |
| en-GB | <https://www.capterra.co.uk/software/1025001/sera> |
| en-IE | <https://www.capterra.ie/software/1025001/sera> |
| en-IL | <https://www.capterra.co.il/software/1025001/sera> |
| en-IN | <https://www.capterra.in/software/1025001/sera> |
| en-NZ | <https://www.capterra.co.nz/software/1025001/sera> |
| en-SG | <https://www.capterra.com.sg/software/1025001/sera> |
| en-ZA | <https://www.capterra.co.za/software/1025001/sera> |

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