---
description: Get detailed information about Creative Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Creative Desk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Creative Desk](/software/1024629/helpdesk-management)

# Creative Desk

Canonical: https://www.capterra.co.il/software/1024629/helpdesk-management

> Help desk software that streamlines IT support and customer service through intelligent ticket management, reporting, and analysis.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Creative Desk?

Creative Solutions’ Help Desk Software is designed for small to large enterprises, government agencies, and public sector organizations across Saudi Arabia and the Gulf region.

## About the vendor

- **Company**: Creative Solutions

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: detailed quotation will be shared upon receiving the requirements.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, English
- **Available Countries**: Saudi Arabia

## Features

- Activity Dashboard
- Alerts/Escalation
- Knowledge Base Management
- Self Service Portal
- Third-Party Integrations
- Workflow Management Software

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (765 reviews)
2. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3465 reviews)
3. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11630 reviews)
4. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4086 reviews)
5. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2213 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1024629/helpdesk-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/245815/Helpdesk-Management/> |
| en-AE | <https://www.capterra.ae/software/1024629/helpdesk-management> |
| en-AU | <https://www.capterra.com.au/software/1024629/helpdesk-management> |
| en-CA | <https://www.capterra.ca/software/1024629/helpdesk-management> |
| en-GB | <https://www.capterra.co.uk/software/1024629/helpdesk-management> |
| en-IE | <https://www.capterra.ie/software/1024629/helpdesk-management> |
| en-IL | <https://www.capterra.co.il/software/1024629/helpdesk-management> |
| en-IN | <https://www.capterra.in/software/1024629/helpdesk-management> |
| en-NZ | <https://www.capterra.co.nz/software/1024629/helpdesk-management> |
| en-SG | <https://www.capterra.com.sg/software/1024629/helpdesk-management> |
| en-ZA | <https://www.capterra.co.za/software/1024629/helpdesk-management> |
| es | <https://www.capterra.es/software/1024629/helpdesk-management> |
| es-AR | <https://www.capterra.com.ar/software/1024629/helpdesk-management> |
| es-CL | <https://www.capterra.cl/software/1024629/helpdesk-management> |
| es-CO | <https://www.capterra.co/software/1024629/helpdesk-management> |
| es-CR | <https://www.capterra.co.cr/software/1024629/helpdesk-management> |
| es-DO | <https://www.capterra.do/software/1024629/helpdesk-management> |
| es-EC | <https://www.capterra.ec/software/1024629/helpdesk-management> |
| es-MX | <https://www.capterra.mx/software/1024629/helpdesk-management> |
| es-PA | <https://www.capterra.com.pa/software/1024629/helpdesk-management> |
| es-PE | <https://www.capterra.pe/software/1024629/helpdesk-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Creative Desk","description":"Help Desk Software that enhances customer service operations, internal IT support, and ticketing workflows for organizations of all sizes. The help desk platform enables businesses to streamline support operations, reduce resolution times, and optimize overall customer satisfaction. The solution supports multi-channel ticketing (email, web, chat), automated workflows, SLA management, and detailed reporting.\n\nKey features include ticket management, self-service portal, analytics and reporting, and more. It automatically captures, categorizes, assigns, and prioritizes support requests from multiple channels. The tool equips users with a branded knowledge base. SLA and escalation management ensure accountability with rule-based escalation paths, SLA tracking, and timely notifications. Analytics &amp; reporting features provide deep insights into team performance, customer satisfaction, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/44375917-661f-473e-9db6-122deece658d.jpeg","url":"https://www.capterra.co.il/software/1024629/helpdesk-management","@id":"https://www.capterra.co.il/software/1024629/helpdesk-management#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"operatingSystem":"Cloud, Windows on premise"},{"@id":"https://www.capterra.co.il/software/1024629/helpdesk-management#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Creative Desk?","@type":"Question","acceptedAnswer":{"text":"Help Desk Software that enhances customer service operations, internal IT support, and ticketing workflows for organizations of all sizes. The help desk platform enables businesses to streamline support operations, reduce resolution times, and optimize overall customer satisfaction. The solution supports multi-channel ticketing (email, web, chat), automated workflows, SLA management, and detailed reporting.Key features include ticket management, self-service portal, analytics and reporting, and more. It automatically captures, categorizes, assigns, and prioritizes support requests from multiple channels. The tool equips users with a branded knowledge base. SLA and escalation management ensure accountability with rule-based escalation paths, SLA tracking, and timely notifications. Analytics & reporting features provide deep insights into team performance, customer satisfaction, and more.","@type":"Answer"}},{"name":"Who Uses Creative Desk?","@type":"Question","acceptedAnswer":{"text":"Creative Solutions’ Help Desk Software is designed for small to large enterprises, government agencies, and public sector organizations across Saudi Arabia and the Gulf region.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1024629/helpdesk-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Creative Desk","position":3,"item":"/software/1024629/helpdesk-management","@type":"ListItem"}]}]}
</script>