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description: Get detailed information about SemanticForce usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: SemanticForce Price, Reviews & Ratings - Capterra Israel 2026
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# SemanticForce

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> SemanticForce is a unified media/e-commerce intelligence, and customer service platform powered by deep semantic and visual analysis.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SemanticForce?

Marketing \& PR Agencies, Consumer Electronics, eCommerce, Automotive, Retail, Pharma, Food \& Beverages, Sporting Goods, Personal Care, and other industries who care about the Voice of the Customer.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SemanticForce

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Contact SemanticForce for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Kazakh, Portuguese, Russian, Spanish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Alerts/Escalation
- Customizable Dashboard
- Dashboard Software
- Data Import/Export
- Data Management Software
- Data Visualization Software
- Drag & Drop
- Inbox Management
- Knowledge Base Management
- Marketplace Monitoring
- Real-Time Analytics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Self Service Data Preparation
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring Software
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Integrations (8 total)

- Freshdesk
- HubSpot CRM
- Shopify
- Slack
- Telegram
- UseDesk
- Webhook Relay
- Zendesk Suite

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [Data Analysis Software](https://www.capterra.co.il/directory/31077/data-analysis/software)
- [Brand Protection Software](https://www.capterra.co.il/directory/31519/brand-protection/software)
- [Social Media Monitoring Software](https://www.capterra.co.il/directory/31028/social-media-monitoring/software)
- [Data Visualization Software](https://www.capterra.co.il/directory/30696/data-visualization/software)

## Alternatives

1. [Lebesgue](https://www.capterra.co.il/software/1019489/lebesgue) — 4.9/5 (43 reviews)
2. [Workday Adaptive Planning](https://www.capterra.co.il/software/130072/adaptive-insights) — 4.5/5 (230 reviews)
3. [SAS Viya](https://www.capterra.co.il/software/1043140/sas-viya) — 4.4/5 (12 reviews)
4. [Grow](https://www.capterra.co.il/software/136247/grow) — 4.4/5 (400 reviews)
5. [Logi Symphony](https://www.capterra.co.il/software/1043734/logi-symphony) — 4.5/5 (258 reviews)

## Reviews

### "Review from Government Entity Perspective" — 5.0/5

> **Binur** | *9 June 2022* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Flexibility, customisability, UI/UX, many levels of analysis
> 
> **Cons**: Challenging initial setup, most of the employees need quiet an effort to master the solution

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### "Experience of using SemanticForce to monitor the topic of  COVID19, vaccination and misinformation" — 5.0/5

> **Mikhail** | *29 June 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: - Coverage and depth of data collection and analysis;
- Handling tens of millions of messages.
> 
> **Cons**: - Intelligent automatic categorisation (detection in the array of fakes and narratives, information about doctors, characteristics of patients, symptoms, influencers, etc.). A total of about 500 unique categories developed specifically for the project).
- Work with interactive dashboards (customization, display of 2 types of data: externally cast and collected by the system).
> 
> A very friendly project team, who helped at the start of the work and constantly helped when there were difficulties. The project team was helpful and shared their own research experiences on the topic of the pandemic.

-----

### "Feedback on SemanticForce and SemanticDesk" — 4.0/5

> **Iryna** | *1 July 2022* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: Providing not only a system for collecting feedback, but also a desk with one interface for posting a response. Assigning a message to a specific agent. Integration of multiple social networks and forums. Data collection and possible export. Technical support.
> 
> Experience is just over a year. With this platform, the opinions of our customers are obtained, their use for improvement is analyzed. Also, with the help of the system, there is a problem of helping children in the fight against their meetings in social networks. It also helps to increase the efficiency of the team in terms of hacking the agent.

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### "Nowadays, everything is decided by the speed of reaction and time." — 5.0/5

> **Natalia** | *29 June 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Nowadays, everything is decided by the speed of reaction and time. I want to emphasize that working with SemanticForce is always about the speed of reaction, flexibility of setting up queries and individual approach to tasks.
> 
> **Cons**: Develop digital direction. Focus on artificial intelligence
> 
> We have been working for more than three years, which are full of challenges - constant turbulence from covid to war. This requires a constant response, adaptability to change, both in approaches and tools. Semanticforce always offers modern solutions that meet the challenges, sometimes more than one. The level of service provided is at a high level.

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### "SemanticForce review" — 5.0/5

> **Maryna** | *13 June 2022* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Intelligent automatic categorization (detection in the array of brands, aspects, issues, wishes of customers, etc. There were 300 unique categories in total, developed specifically for the project).
2. Ability to work with dozens of beauty brands (even within the same study, for example, share of buzz).
3. Coverage and depth of data collection and analysis.
> 
> **Cons**: It was not so easy to get used to the software, but support team of SemanticForce helped me a lot.
> 
> In general I have positive experience with SemanticForce while working with different projects, brands and topics (for example, sulfate-free shampoos, dry shampoos, the effect of stress on the face skin and many others).
Due to our business has very wide portfolio and different areas to research I really appreciate, that Semantic Force team always help me to find the best solution and develop individual data analysis methodology for each project. They also have prepared very deep analytical analysis for some projects.

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1023645/semanticforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241518/SemanticForce/> |
| en-AE | <https://www.capterra.ae/software/1023645/semanticforce> |
| en-AU | <https://www.capterra.com.au/software/1023645/semanticforce> |
| en-CA | <https://www.capterra.ca/software/1023645/semanticforce> |
| en-GB | <https://www.capterra.co.uk/software/1023645/semanticforce> |
| en-IE | <https://www.capterra.ie/software/1023645/semanticforce> |
| en-IL | <https://www.capterra.co.il/software/1023645/semanticforce> |
| en-IN | <https://www.capterra.in/software/1023645/semanticforce> |
| en-NZ | <https://www.capterra.co.nz/software/1023645/semanticforce> |
| en-SG | <https://www.capterra.com.sg/software/1023645/semanticforce> |
| en-ZA | <https://www.capterra.co.za/software/1023645/semanticforce> |

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