---
description: Get detailed information about Vocalcom Salesforce Edition usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vocalcom Salesforce Edition Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Vocalcom Salesforce Edition](/software/1022658/vocalcom-salesforce-edition)

# Vocalcom Salesforce Edition

Canonical: https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition

> Manage your contact center and your omnichannel customer interactions in Salesforce \& offer a seamless \& personalized customer service
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Vocalcom Salesforce Edition?

Dedicated to customer service, sales, and telemarketing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vocalcom
- **Location**: Paris, France
- **Founded**: 1995

## Commercial Context

- **Pricing Details**: Please contact Vocalcom directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Algeria, Argentina, Bahrain, Belgium, Brazil, Chile, Colombia, Egypt, France, Israel, Kuwait, Mexico, Paraguay, Peru, Qatar, Spain, Tunisia, United Arab Emirates, United Kingdom, Uruguay

## Features

- Automated Routing
- CRM Software
- Call Routing
- Multi-Channel Communication

## Support Options

- Phone Support

## Category

- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Telemarketing Software](https://www.capterra.co.il/directory/31034/telemarketing/software)
- [IVR Software](https://www.capterra.co.il/directory/30231/ivr/software)
- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Aircall](https://www.capterra.co.il/software/144486/aircall) — 4.2/5 (458 reviews)
3. [JustCall](https://www.capterra.co.il/software/157853/justcall) — 4.1/5 (223 reviews)
4. [SanCCS](https://www.capterra.co.il/software/1020456/sanccs) — 5.0/5 (6 reviews)
5. [USAN Contact Suite for Amazon Connect](https://www.capterra.co.il/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews)

## Reviews

### "Good solution that adds value and integrates voice into Salesforce" — 4.0/5

> **Ivan** | *27 January 2022* | Oil & Energy | Recommendation rating: 8.0/10
> 
> **Pros**: Integration with Salesforce
Features set
Tailor made IVR
> 
> **Cons**: Integration with existing Telco architecture has been longer than expected.
> 
> Vocalcom Salesforce Edition has been pivotal to our Digital transformation, in order to have the telephony channel integrated within Salesforce. The support provided has been great and today we are satisfied with the choice.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/> |
| en-AE | <https://www.capterra.ae/software/1022658/vocalcom-salesforce-edition> |
| en-AU | <https://www.capterra.com.au/software/1022658/vocalcom-salesforce-edition> |
| en-CA | <https://www.capterra.ca/software/1022658/vocalcom-salesforce-edition> |
| en-GB | <https://www.capterra.co.uk/software/1022658/vocalcom-salesforce-edition> |
| en-IE | <https://www.capterra.ie/software/1022658/vocalcom-salesforce-edition> |
| en-IL | <https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition> |
| en-IN | <https://www.capterra.in/software/1022658/vocalcom-salesforce-edition> |
| en-NZ | <https://www.capterra.co.nz/software/1022658/vocalcom-salesforce-edition> |
| en-SG | <https://www.capterra.com.sg/software/1022658/vocalcom-salesforce-edition> |
| en-ZA | <https://www.capterra.co.za/software/1022658/vocalcom-salesforce-edition> |
| es | <https://www.capterra.es/software/1022658/vocalcom-salesforce-edition> |
| es-AR | <https://www.capterra.com.ar/software/1022658/vocalcom-salesforce-edition> |
| es-CL | <https://www.capterra.cl/software/1022658/vocalcom-salesforce-edition> |
| es-CO | <https://www.capterra.co/software/1022658/vocalcom-salesforce-edition> |
| es-CR | <https://www.capterra.co.cr/software/1022658/vocalcom-salesforce-edition> |
| es-DO | <https://www.capterra.do/software/1022658/vocalcom-salesforce-edition> |
| es-EC | <https://www.capterra.ec/software/1022658/vocalcom-salesforce-edition> |
| es-MX | <https://www.capterra.mx/software/1022658/vocalcom-salesforce-edition> |
| es-PA | <https://www.capterra.com.pa/software/1022658/vocalcom-salesforce-edition> |
| es-PE | <https://www.capterra.pe/software/1022658/vocalcom-salesforce-edition> |
| fr | <https://www.capterra.fr/software/1022658/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.capterra.be/software/1022658/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.capterra.ca/software/1022658/vocalcom-salesforce-edition> |
| fr-LU | <https://www.capterra.lu/software/1022658/vocalcom-salesforce-edition> |
| nl | <https://www.capterra.nl/software/1022658/vocalcom-salesforce-edition> |
| nl-BE | <https://www.capterra.be/software/1022658/vocalcom-salesforce-edition> |
| pt | <https://www.capterra.com.br/software/1022658/vocalcom-salesforce-edition> |
| pt-PT | <https://www.capterra.pt/software/1022658/vocalcom-salesforce-edition> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Vocalcom Salesforce Edition","description":"Dedicated to customer service, sales, and telemarketing, the Vocalcom Salesforce Edition cloud contact center solution is natively integrated in Salesforce, for increasing agent efficiency and offering a seamless customer experience across all communication channels. Easy to use, it offers advanced features for personalizing your customer interactions, responding in real-time to current events, and improving the efficiency of your outbound call campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/62ce4d88-a805-4c0f-b6bb-9c9fdc6721a3.png","url":"https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition#faqs","mainEntity":[{"name":"What Is Vocalcom Salesforce Edition?","@type":"Question","acceptedAnswer":{"text":"Dedicated to customer service, sales, and telemarketing, the Vocalcom Salesforce Edition cloud contact center solution is natively integrated in Salesforce, for increasing agent efficiency and offering a seamless customer experience across all communication channels. Easy to use, it offers advanced features for personalizing your customer interactions, responding in real-time to current events, and improving the efficiency of your outbound call campaigns.","@type":"Answer"}},{"name":"Who Uses Vocalcom Salesforce Edition?","@type":"Question","acceptedAnswer":{"text":"Dedicated to customer service, sales, and telemarketing","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Vocalcom Salesforce Edition","position":3,"item":"/software/1022658/vocalcom-salesforce-edition","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/1022658/vocalcom-salesforce-edition#breadcrumblist"}]}
</script>