15 years helping Israeli businesses
choose better software

What Is Screeb?

Screeb redefines the way businesses collect and manage feedback to better understand their customer's needs:

- See how people are using your app
- Ask questions to better understand their behaviour
- Get qualitative insights to improve your product

Screeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next.

Who Uses Screeb?

Medium & Large Companies Product Teams CX Teams Marketing Teams Digital Teams Project Teams

Screeb Software - Screeb combines product analytics, in-app surveys, offering CX,Product,Marketing Teams the ultimate toolkit to consistently deliver better experiences.
Screeb Software - Precise targeting
Screeb Software - Higher response rate between 40-60% in average!
Screeb Software - Product tour and guide
Screeb Software - Dashboard to measure NPS, CSAT, CES

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Reviews of Screeb

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.8
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
61%
4
29%
3
7%
2
4%
Pierre Alexis
Pierre Alexis
CEO in France
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Screeb is our PM's best assistant

5.0 8 months ago

Comments: Screeb is very easy to deploy on web and mobile apps, our team has been able to collect key user insights in few hours compared to other solutions where it took us weeks to install.

Pros:

Being able to make decisions quickly using customer feedback.Be user-centric and listen to users, be able to refine surveys using AI to save time. Better understand our product and user usage.

Cons:

Now I don't miss anything with this tool

Screeb Response

7 months ago

That's great feedback Pierre-Alexis ! Thanks so much for being a loyal customer!

Audrey
Co-fondatrice in France
Human Resources (HR) Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Review on Screeb product

5.0 2 years ago

Comments: I can finally get feedback from my users, very easily. I made several campaigns . Really love the experience. You should try it !

Pros:

I Love the interface, the fact that it is very intuitive and nice to use. They improve the product very fast and take account of the feedback. I recommend it ! ❤️

Cons:

Nothing to say here, because everytime I think about something to improve, they do it ;)

Screeb Response

2 years ago

Thanks Audrey for your great feedback!

Leandro
Product Manager in Brazil
E-Learning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Expensive and buggy, but promising

3.0 last year

Comments: I was doing product research with screeb. I was surprised with the results. Its surveys have a high response rate, but I've had way too many problems: (1) some surveys didn't show and I had no clue, and I believed it was because I was pasting the copy from Miro and hidden HTML characters were present, (2) the other time I've set a survey and got zero responses, then I got a message from the support almost a month later saying a user property I was tracking (user version) was no longer supported by their SDK and wasn't being show; (3) Android page names were not being displayed correctly until I reached out to support and they updated their SDK; (4) the high-price low-MTU number is makes really expensive to keep fresh and new users. In the end we'll be switching screeb to a transactional email + push notification tool which have in-app message surveys and offers more. It's more expensive, but doesn't have a limit of tracked people, meaning the low-response rate of regular in-app surveys will not be an issue, as we'll reach out more people than screeb.

Pros:

- Chat-like surveys have a high response- AI-based reports (list, paragraph summary, most common themes) are handy- Options to cap survey frequency and recurrency

Cons:

- New company and new product, has lot of little issues- Expensive: they count as MTU (Monthly tracked users). And it's very expensive. If you have 100k MAU, you'd need to pay a lot to track plenty of users — not suitable for Freemium products - OR - you can pay a little more and get a push notification + transactional email tool which has in-app surveys- I've lost the count of times I've reached out to support to say my survey wasn't working (running on Flutter)- Had issues with possible invisible HTML characters that the SDK couldn't process and didn't show to apps

Screeb Response

8 months ago

Hi Leandro, Many thanks for sharing your honest feedback on Screeb, this was so valuable for the team and fix bugs. As you know building technologies on mobile is a challenging and we've released a new mobile SDK which is lighter and more performing. Here are some update : https://changelog.screeb.app/changelogs/2023-08-08-mobile-sdk As per our last separate conversation via email, you know that you can contact me anytime! Thanks again ! Michael - CEO@Screeb

Louay
Principal Product Owner in Egypt
Retail, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Impressive tool! Easy of use, analysis and implementation!

5.0 8 months ago

Pros:

We integrated in 2 days and we were up the third! This is how easy it was. Also, it's very easy to create an NPS survey and launch it in under 5 minutes!

Cons:

I think the segmentation could be enhanced a little better in terms of deeper filtering and then linking them to the reports. It's good, but I think there is more.

Screeb Response

7 months ago

Many Thanks for your support and feedback!

Chloé
Product Manager in France
Legal Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

The easiest way to survey

4.0 2 years ago

Comments: Very good one ! They helped us each time we needed help, they even look for integration with GTM because we wanted to. They have great ideas ! And they give visibility to their users.

Pros:

Very easy to configure ! The design is sober and cool. Screeb iterates very often and work hard to improve his products. Great availability of the team in case of problem.

Cons:

The data analytics are not perfect so far : recent improvements help us to better understand user behavior anyway !

Screeb Response

2 years ago

Thanks Chloé for your great feedback!