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What Is Fiverr?
Fiverr Workspace (formerly AND.CO) is a business management software designed to help freelancers, solopreneurs, entrepreneurs, studios and so on, save time on running their business.
With its entire suite of features, Fiverr Workspace solves many of the problems that plague the modern freelancer. Its your one-stop-app for proposals, contracts, projects, time tracking, invoicing, scheduled invoicing, payments, recurring payments, task management, income & expense tracking and reporting.
Who Uses Fiverr?
Freelance Designers, Freelance writers, Freelance developers, Freelance Marketers, Freelance Photographers, Self Employed, Entrepreneurs, Small Business Owners, Digital Nomads, & Hustlers
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Reviews of Fiverr
Absolutely love this product!
Comments: Brilliant experience with this software. The more I use it, the more I fall in love with it. It has significantly reduced the time I spent working on "tedious" business tasks such as accounts and invoicing. It's helped to streamline my processes and I'm looking forward to seeing what new features they come out with in the future.
Pros:
As a freelancer, AND CO provides everything I need - from proposals, to time tracking and accounts. I provide services that are generally paid for on a month by month ongoing basis. I found it incredibly difficult to find a simple to use software that provided a monthly subscription direct debit option for clients, when I found out AND CO had this it really sealed the deal for me. I started using this software for the accounts side of things and didn't use it for much else at first. This wasn't any fault of AND CO's it just wasn't something I really looked into at the time. I then started using AND CO to send proposals and get contracts signed for existing clients. It's so simple to do and I can set up a monthly direct debit in seconds. The income from this is then automatically added into my accounts software and any reoccurring monthly outgoings such as my phone bill are also logged automatically every month if you set it to do this. This means, all I have to add into my accounts each week are any "one off" expenses I may have accumulated during the week. This has decreased the amount of time I have spent working on little things like accounts significantly. Also, the customer service is wonderful. Honestly, couldn't offer more thanks to everyone at AND CO who have tolerated my constant question asking!
Cons:
My only negative about this software for me, is that in the proposals section, there is no option to create a template proposal but I know this is something the team are working on which is great!
Fiverr Response
5 years ago
Heyo Chloe, thanks for your review! Awesome to hear that we provide everything you need - and that our Subscriptions feature has made such a difference for you! We've recently implemented a feature I think you'll like: you can now re-use existing Proposals, meaning templates are now possible. Woo-hoo! If anything else comes to mind, please do not be a stranger and head right on over to our in-app Support Chat. We want to do everything we can to help!
Fiverr Review
Comments: Great experience, I'd recommend it. Easy to use service
Pros:
You can find all kinds of different freelancers according to your needs e.g Graphic & Design, Programming, Digital Marketers etc. Loads of freelancers offering their services, you can read their profiles, check their reviews and portfolio. You can contact them directly, ask questions and see if you want to work with them. Great way to get the job done online and can be quite inexpensive.
Cons:
So far, I've had a great experience with Fiverr
Used to Love And.Co, but They've Changed
Comments: Two years ago no competitor was offering the breadth of features that AND.CO offered for free. It felt like someone out there was finally rooting for me as a newly started out freelancer, rather than charging hefty fees (ahem, Bonsai at $16/month billed annually). I began to worry when I read that AND.CO was bought by Fiverr roughly a year ago. Press releases said nothing would change, therefore the software would remain free. A few months later the free account only allowed for 1 active client, which is workable if you archive clients you don't need right away. They created 1 alternative Pro plan that costs a whopping $18/month billed annually. AND.CO still had a lot of great features and I loved the customer service so I cut my losses and started archiving and unarchiving clients. May 2020—COVID-19 has put available work at an all-time low for many freelancers. Self-employed workers have endured over a month of no unemployment benefits and are just now getting some relief (if they can manage to successfully apply and meet the requirements). AND.CO chooses this time to inform me that you can no longer unarchive archived clients on the free account. Basically you can only have 1 client, which makes the free account useless for most. I'm disgusted, I thought they cared more about their users. This was such a hard blow I switched to Harvest the same day I got the email. If you truly care about supporting freelancers, don't start making them shell out money during a pandemic!
Pros:
I loved the clean, modern user interface. It is a bit glitchy sometimes but was still really nice to work in. Before AND.CO I was doing all of my invoices manually and it was not working out well. AND.CO put all of my client info and time tracking in one place, allowed me to finally process credit cards, and manage invoices efficiently. It was a godsend when I first found it, but then it was bought out.
Cons:
The only feature AND.CO lacked for me at first was a place to take down client notes during meetings. My client notes were the only things not organized somehow within AND.CO. I sent them a feature request for it and after some time it was accepted and implemented. I had never had a company actually listen to my feedback and that felt amazing. The only glitch I've experienced with the software features themselves has been in the Terms section under Projects. I add Product Services (ex: Logo Design, Website Design) and set their rates of pay and then track time in the Project and label the tracked time with those Services but when I go to invoice the Project it doesn't properly show how many hours were tracked under each Service. I can send an invoice anyway, but I'd much rather show the client what the hours they are paying for went into.
Fiverr Response
4 years ago
Hey Megan, Thanks for your review and glad we were able to implement your feature request for client notes. Regarding invoicing time tracked, I would love to help guide you on how you can add time tracked hours to your invoice for each service and you can reach us directly via the in app support chat tab anytime. Also thanks for your detailed feedback regarding our Free Plan and Paid Pro Plan, We know these are difficult times across the board, but we at AND.CO continue to invest in the product to make it as useful and helpful to freelancers globally. I want to highlight that we offer a free plan which you can use with one client for free for as long as you like, otherwise you can unlock unlimited clients by upgrading to AND.CO Pro and we would be more than happy to help personally if you reach out to us in the support chat tab. :)
Website is great, user experience is not
Comments: The service and idea is great, we are working with many vendors on long term basis.Interface really needs to be improved.It is wayy too difficult to follow all the orders if they are constantly being moved between different mailboxes.I'd love to find all the previous orders in one place instead of scrolling through messages.
Pros:
Great choice of vendors and freelancers providing outstanding services.Many options, reviews, option to message the vendor first.Good pricing options, responsive customer service.Add ons to services, Expedite service available.
Cons:
Interface is complicated, can't find my previous orders since they are hidden at the end of communication chain. The communication is tough to follow especially if many orders are in place. Don't understand the reason for moving the email flow to the inbox after the order is delivered.
Fiverr is my go to app!
Comments: Very good response rate for my needs at an extraordinarily inexpensive rate!!!
Pros:
You can find any creative professional you need right here!
Cons:
I cannot speak directly with the creator or consultant directly
