---
description: Get detailed information about DeepConverse usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DeepConverse Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [DeepConverse](/software/1020534/deepconverse)

# DeepConverse

Canonical: https://www.capterra.co.il/software/1020534/deepconverse

> Cloud-based customer support automation platform with AI chat, conversational search, interactive troubleshooting guides, and agent.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses DeepConverse?

B2C companies of all sizes in consumer electronics, ecommerce, education, media and entertainment, travel, insurance, and gaming industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: DeepConverse

## Commercial Context

- **Pricing Details**: Please contact DeepConverse for pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Communication Management
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customizable Branding
- Engagement Tracking
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations

## Integrations (4 total)

- CRM Analytics
- Freshdesk
- Messenger
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)

## Category

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software)
- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [Virtual Assistant Software](https://www.capterra.co.il/directory/33535/virtual-assistant/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (269 reviews)
3. [Text](https://www.capterra.co.il/software/1078275/Text) — 4.7/5 (32 reviews)
4. [Kustomer](https://www.capterra.co.il/software/158128/kustomer) — 4.7/5 (80 reviews)
5. [Cognigy.AI](https://www.capterra.co.il/software/176610/cognigy-ai) — 4.8/5 (23 reviews)

## Reviews

### "Next Gen Customer Support Automation Platform" — 5.0/5

> **Verified Reviewer** | *28 October 2021* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Chatbot understands the intent pretty well and we were able to automate 80%+ of the inbound queries after implementing the product. The time to go live is within a week which is very awesome. The drag and drop feature to build an enterprise-level customer support bot is very easy.
> 
> **Cons**: Nothing for now. Product is improving day by day by adding more features.
> 
> We used a combination of AI Chatbot + Interactive Guides to automate the customer support and it helped us provide a good user experience.

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### "Good AI tool to reduce call center costs." — 4.0/5

> **Verified Reviewer** | *18 September 2022* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: We can enable and customer support in multiple languages with in short span of time, the responses generated near good, it helps to collect all the basic needs to resolve the customer problem before it reaches the agent.
> 
> **Cons**: We have add multiple languages as add-on, it won't support by default. And we experienced issues while linking the generated chat cases to customer account based on provided email address.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1020534/deepconverse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238118/DeepConverse/> |
| en-AE | <https://www.capterra.ae/software/1020534/deepconverse> |
| en-AU | <https://www.capterra.com.au/software/1020534/deepconverse> |
| en-CA | <https://www.capterra.ca/software/1020534/deepconverse> |
| en-GB | <https://www.capterra.co.uk/software/1020534/deepconverse> |
| en-IE | <https://www.capterra.ie/software/1020534/deepconverse> |
| en-IL | <https://www.capterra.co.il/software/1020534/deepconverse> |
| en-IN | <https://www.capterra.in/software/1020534/deepconverse> |
| en-NZ | <https://www.capterra.co.nz/software/1020534/deepconverse> |
| en-SG | <https://www.capterra.com.sg/software/1020534/deepconverse> |
| en-ZA | <https://www.capterra.co.za/software/1020534/deepconverse> |
| fr | <https://www.capterra.fr/software/1020534/deepconverse> |
| fr-BE | <https://fr.capterra.be/software/1020534/deepconverse> |
| fr-CA | <https://fr.capterra.ca/software/1020534/deepconverse> |
| fr-LU | <https://www.capterra.lu/software/1020534/deepconverse> |

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