---
description: Get detailed information about SanCCS usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: SanCCS Price, Reviews & Ratings - Capterra Israel 2026
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# SanCCS

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> Advanced AI contact center with omni-channel support, ticketing, quality audits, and smart workflow automation.
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SanCCS?

Education, Institutions, Health, Hotel, BPO, Call Center, Auto Industry, Govt Sector, Tour \& Travel, Transport,  Restaurants, Food Chains, Finance, Banking and NBFC

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SAN Softwares Pvt Ltd

## Commercial Context

- **Starting Price**: US$18.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, Kenya, Kuwait, Oman, Philippines, Qatar, Saudi Arabia, United Arab Emirates, United Kingdom

## Features

- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automated Routing
- CRM Software
- Call Logging
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Campaign Management Software
- Chatbot Software
- Configuration Management
- Conversation Intelligence
- Customer Database
- Dashboard Software
- Data Security
- Deployment Management
- Email Management Software
- For MSPs
- IT Asset Management Software
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- List Management
- Live Chat Software
- Multiple Scripts
- Network Monitoring Software
- Patch Management Software
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Real-time Alerts
- Remediation Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Survey/Poll Management
- Surveys & Feedback
- Task Automation
- Task Management Software
- Text to Speech
- Voice Mail
- Vulnerability Scanning
- Workforce Management Software

... and 8 more features

## Integrations (6 total)

- Freshdesk
- HubSpot CRM
- Kapture CX
- LeadSquared
- Salesforce Platform
- Vtiger CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Monitoring and Management Software](https://www.capterra.co.il/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Monitoring and Management Software](https://www.capterra.co.il/directory/31715/remote-monitoring-and-management-software/software)
- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Predictive Dialer Software](https://www.capterra.co.il/directory/30597/predictive-dialer/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)
- [IVR Software](https://www.capterra.co.il/directory/30231/ivr/software)

## Alternatives

1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (871 reviews)
2. [Sobot](https://www.capterra.co.il/software/1072329/Sobot) — 4.9/5 (96 reviews)
3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1781 reviews)
4. [Amazon Connect](https://www.capterra.co.il/software/1017140/amazon-connect) — 4.5/5 (93 reviews)
5. [HoduCC](https://www.capterra.co.il/software/156136/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "Reliable, User-Friendly & Value for Money Solution" — 5.0/5

> **Piyance** | *12 November 2025* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: We’ve been using SanCCS for over a year, and the experience has been excellent. The software is simple to implement, user-friendly, and highly efficient for managing customer communication and internal operations.
> 
> **Cons**: A few improvements in the design and admin panel, along with adding some AI features, could make the experience even better.
> 
> San Softwares provides a value-for-money, reliable, and scalable solution backed by exceptional customer support. Highly recommended for businesses looking to streamline operations and deliver superior customer experiences.

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### "SanCCS Review: Excellent Functionality with UI Enhancement Opportunities" — 5.0/5

> **Priyanshu** | *7 October 2024* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: At Happy Holidays, we appreciate SanCCS for its user-friendliness, seamless omnichannel integration, and effortless connection with our immigration CRM. This has improved our lead follow-up process and enabled smoother client interactions across various platforms, enhancing our service delivery. SanCCS has effectively streamlined our operations, becoming an essential tool for our team.
> 
> **Cons**: At Happy Holidays, we appreciate SanCCS's functionality but find its interface and color theme outdated. Improving the UI could enhance user experience and make navigation more intuitive for our team.

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### "Amazing tool" — 5.0/5

> **Mrinal** | *18 April 2024* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Call management feature is very interesting which helped us to monitor and assess quality.
2. Integration is easy with our in house CRM, WhatsApp , Email and SMS.
> 
> **Cons**: Everything is good but still some feature in admin panel need to improve.
> 
> 1\. Good Support from the company during and after onboarding.
2. UX is good and it is user friendly.
3. Simple to implement.
4. MIS reporting is very useful for management.

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### "Value for Money Solution" — 5.0/5

> **Pankaj** | *17 April 2024* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: Features are good and support is excellent...and the Management listens to their clients n act on their requirements to the satisfactory level. The personal level support makes the user feel more confident
> 
> **Cons**: Missing out on some AI features which they can implement in their solution to get the lead in the market
> 
> Perfect solution at a nominal cost, it gives every flexibility to the user to mold the CCS according to their requirement. Not to forget in a nominal cost.

-----

### "Positive Review for San Softwares Private Limited" — 5.0/5

> **Puneet** | *17 April 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: I've been using the dialer and Veda ERP software from San Software’s Private Limited From last 6 years now, and I must say, I'm thoroughly impressed. These tools have significantly streamlined our operations and enhanced our productivity. The dialer is incredibly efficient, making communication with clients seamless, while the Veda ERP software has revolutionized our business processes, providing us with valuable insights and empowering better decision-making.
> 
> **Cons**: What sets San Softwares Private Limited apart is not just the quality of their products, but also their exceptional customer support. Any time I've had an issue or a question, their support team has been quick to respond and resolve it, ensuring minimal disruption to our workflow.
> 
> Overall, I highly recommend San Softwares Private Limited to any business looking for reliable dialer and ERP solutions. Thank you for your excellent products and service\!
Warm regards,
Puneet Verma

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## Links

- [View on Capterra](https://www.capterra.co.il/software/1020456/sanccs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238049/SanCCS/> |
| en-AE | <https://www.capterra.ae/software/1020456/sanccs> |
| en-AU | <https://www.capterra.com.au/software/1020456/sanccs> |
| en-CA | <https://www.capterra.ca/software/1020456/sanccs> |
| en-GB | <https://www.capterra.co.uk/software/1020456/sanccs> |
| en-IE | <https://www.capterra.ie/software/1020456/sanccs> |
| en-IL | <https://www.capterra.co.il/software/1020456/sanccs> |
| en-IN | <https://www.capterra.in/software/1020456/sanccs> |
| en-NZ | <https://www.capterra.co.nz/software/1020456/sanccs> |
| en-SG | <https://www.capterra.com.sg/software/1020456/sanccs> |
| en-ZA | <https://www.capterra.co.za/software/1020456/sanccs> |

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