---
description: Get detailed information about RegitWise Help Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RegitWise Help Desk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [RegitWise Help Desk](/software/1018734/regitwise-help-desk)

# RegitWise Help Desk

Canonical: https://www.capterra.co.il/software/1018734/regitwise-help-desk

> Help desk management solution that manages incidents, assets, and service requests to support customer service operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses RegitWise Help Desk?

RegitWise Help Desk is used by IT departments, customer service teams, support technicians, and asset managers.

## About the vendor

- **Company**: RIW Software Technology
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: RegitWise Helpdesk is priced per seat/user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish, Swedish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Prioritization
- Self Service Portal
- Service Level Agreement (SLA) Management

## Integrations (3 total)

- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (794 reviews)
2. [Atera](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (456 reviews)
3. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3471 reviews)
4. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11638 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4090 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1018734/regitwise-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1018734/regitwise-help-desk> |
| de-AT | <https://www.capterra.at/software/1018734/regitwise-help-desk> |
| de-CH | <https://www.capterra.ch/software/1018734/regitwise-help-desk> |
| en | <https://www.capterra.com/p/236403/RegitWise-Help-Desk/> |
| en-AE | <https://www.capterra.ae/software/1018734/regitwise-help-desk> |
| en-AU | <https://www.capterra.com.au/software/1018734/regitwise-help-desk> |
| en-CA | <https://www.capterra.ca/software/1018734/regitwise-help-desk> |
| en-GB | <https://www.capterra.co.uk/software/1018734/regitwise-help-desk> |
| en-IE | <https://www.capterra.ie/software/1018734/regitwise-help-desk> |
| en-IL | <https://www.capterra.co.il/software/1018734/regitwise-help-desk> |
| en-IN | <https://www.capterra.in/software/1018734/regitwise-help-desk> |
| en-NZ | <https://www.capterra.co.nz/software/1018734/regitwise-help-desk> |
| en-SG | <https://www.capterra.com.sg/software/1018734/regitwise-help-desk> |
| en-ZA | <https://www.capterra.co.za/software/1018734/regitwise-help-desk> |
| fi | <https://www.capterra.fi/software/1018734/regitwise-help-desk> |
| nb | <https://www.capterra.no/software/1018734/regitwise-help-desk> |
| pl | <https://www.capterra.pl/software/1018734/regitwise-help-desk> |
| sv | <https://www.capterra.se/software/1018734/regitwise-help-desk> |

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