---
description: Get detailed information about Operata usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Operata Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Operata](/software/1018049/operata)

# Operata

Canonical: https://www.capterra.co.il/software/1018049/operata

> Service monitoring \&amp; assurance for cloud contact centers
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Operata

## Commercial Context

- **Starting Price**: A$3,000.00
- **Pricing model**: Usage Based
- **Pricing Details**: Inc. 750,000 mins
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 10 more

## Features

- Agent Interface
- CRM Software
- Call Center Management
- Call Reporting
- Call Tracking Software
- Customizable Dashboard
- Data Connectors
- Data Import/Export
- Data Visualization Software
- Multiple Data Sources
- Performance Metrics
- Quality Management Software
- Real-Time Reporting
- Reporting/Analytics
- Visual Analytics

## Integrations (4 total)

- Amazon Connect
- CXone Mpower
- GENESYS
- ServiceNow

## Category

- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)
- [Reporting Software](https://www.capterra.co.il/directory/30053/reporting/software)
- [Business Intelligence (BI) Software](https://www.capterra.co.il/directory/23/business-intelligence/software)
- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)

## Alternatives

1. [ActivTrak](https://www.capterra.co.il/software/135366/activtrak) — 4.5/5 (577 reviews)
2. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [inconnect](https://www.capterra.co.il/software/164772/omnichannel) — 3.9/5 (19 reviews)
4. [Microcall](https://www.capterra.co.il/software/128915/microcall) — 4.6/5 (18 reviews)
5. [Centralpoint](https://www.capterra.co.il/software/161470/centralpoint) — 4.6/5 (9 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1018049/operata)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235602/Operata/> |
| en-AE | <https://www.capterra.ae/software/1018049/operata> |
| en-AU | <https://www.capterra.com.au/software/1018049/operata> |
| en-CA | <https://www.capterra.ca/software/1018049/operata> |
| en-GB | <https://www.capterra.co.uk/software/1018049/operata> |
| en-IE | <https://www.capterra.ie/software/1018049/operata> |
| en-IL | <https://www.capterra.co.il/software/1018049/operata> |
| en-IN | <https://www.capterra.in/software/1018049/operata> |
| en-NZ | <https://www.capterra.co.nz/software/1018049/operata> |
| en-SG | <https://www.capterra.com.sg/software/1018049/operata> |
| en-ZA | <https://www.capterra.co.za/software/1018049/operata> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Operata","description":"Service monitoring &amp; assurance for cloud contact centers\nContinuously measure performance to deliver the best possible customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f4f7c74-1b1e-4ad4-aaf3-2b3e3e9fb608.png","url":"https://www.capterra.co.il/software/1018049/operata","@id":"https://www.capterra.co.il/software/1018049/operata#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"3000","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/software/1018049/operata#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Operata?","@type":"Question","acceptedAnswer":{"text":"Service monitoring & assurance for cloud contact centersContinuously measure performance to deliver the best possible customer experience.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1018049/operata#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"Operata","position":3,"item":"/software/1018049/operata","@type":"ListItem"}]}]}
</script>
