--- description: Get detailed information about AWS Systems Manager usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AWS Systems Manager Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [AWS Systems Manager](/software/1017263/aws-systems-manager) # AWS Systems Manager Canonical: https://www.capterra.co.il/software/1017263/aws-systems-manager Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/1017263/aws-systems-manager?page=2) > Cloud-based solution that helps enterprises track and resolve operational issues across your AWS applications. > > Verdict: Rated **4.6/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 67 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amazon Web Services - **Location**: Seattle, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Amazon Web Services directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Capacity Management - Dashboard Software - IT Reporting - Maintenance Scheduling - Patch Management Software - Real-Time Notifications ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [IT Management Software](https://www.capterra.co.il/directory/10001/it-management/software) ## Alternatives 1. [ManageEngine Endpoint Central](https://www.capterra.co.il/software/170018/manageengine-desktop-central) — 4.6/5 (1825 reviews) 2. [Iru](https://www.capterra.co.il/software/181954/Iru) — 4.9/5 (490 reviews) 3. [PDQ Deploy & Inventory](https://www.capterra.co.il/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 4. [AWS Management Console](https://www.capterra.co.il/software/1012579/aws-management-console) — 4.6/5 (101 reviews) 5. [Action1](https://www.capterra.co.il/software/180609/action1-rmm) — 4.9/5 (238 reviews) ## Reviews ### "AWS Systems Manager : A Reliable Tool for Centralized AWS Operation" — 5.0/5 > **Jeyaganapathy** | *25 July 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: AWS System manager is a all-in-one place service where we can manage multiple ec2 instance in your environment from one place whether we want to update the OS or install some software we can dino all this from a single page without the need to login into every server. Apart from this the most important feature is the session manager that enable to have a secure access to the required server without the need to open any port this significantly improves the security posture of our infrastructure there are many other features like parameter store used to store paramenters, Run command, patch manager for patching etc. Overall AWS system manager is one of the key to automate let us do multiple task in a automated approach. > > **Cons**: AWS systems manager is great service which allow us to automate tasks without the need to login into each server although for making this automation work we need to configure the required IAM policy and install the SSM agent into every server which might sometimes feels a bit heavy also if we want to access any private server we need to configure a private endpoint to Systems manager to enable the access this might be a little complex for new comers however one can easily learn this over time. > > Overall, my experience with AWS systems manager has been very positive. It has streamlined day-to-day infrastructure managment through a single centralized platform capable for automating patches, installation, configuration of software monitoring of our ec2 instance and secure access to the server without the need to open any ports. while sometimes the intials setup might feel a bit overwhelming but AWS offers a lot of document and learning materials to learn for new comers. Coming to the price, it bare minimum compare to any other products we only pay for the resource that we use. It is valuable service in AWS for managing AWS infrastructure. ----- ### "Once You Learn It, You’ll Wonder How You Ever Managed AWS Without It" — 4.0/5 > **Tinashe** | *7 October 2025* | Import & Export | Recommendation rating: 8.0/10 > > **Pros**: 1. Centralized management of EC2 and hybrid servers. 2. Secure remote access through Session Manager. 3. Strong automation capabilities using Runbooks. 4. Integrates seamlessly with IAM, CloudWatch, and CloudTrail. 5. Improves visibility and compliance reporting. > > **Cons**: 1. The interface can be confusing for first-time users. 2. Documentation is thorough but not beginner-friendly. 3. Some features (like OpsCenter) require deeper AWS knowledge to configure properly. > > Once you get over the initial setup curve, AWS Systems Manager becomes your control tower for everything AWS. It saves time, boosts security, and just makes managing infrastructure less painful. I wish I had started using it earlier, it would’ve saved a ton of late nights. ----- ### "Let's Get to Managing\!" — 4.0/5 > **Drew** | *30 July 2026* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: When we were managing large EC2 fleets and hybrid servers, AWS Systems Manager was an absolute lifesaver. Session Manager gave us secure, hassle free remote access without the need to maintain risky bastion hosts or juggle SSH keys. The automated patch management and custom patch baselines made keeping our server environments compliant practically effortless. On top of that, it offered incredible value for money. Most core features were included at no extra cost, saving us tons of engineering hours. > > **Cons**: Ease of use during the initial setup was a bit rough. Getting the SSM agent properly configured across every node and getting IAM permissions right took some trial and error. Additionally, the built-in ticket management (OpsCenter) felt a bit basic compared to dedicated ITSM platforms like Jira, so we eventually had to integrate external tools for ticketing. Also, when we needed assistance troubleshooting agent disconnects, response quality from AWS customer support varied depending on our support plan level at the time. > > We used AWS Systems Manager for several years across our infrastructure before moving in a different architectural direction, and overall, it was a very dependable workhorse. It brought much-needed structure, security, and automation to our server maintenance routines. While the UI had a learning curve and the ticketing capabilities were simple, its remote access, patch management, and deep feature set made it an indispensable tool for our team during the time we used it. ----- ### "Rule your System with AWS" — 4.0/5 > **Verified Reviewer** | *29 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The best thing is the centralized management capability that we get while using AWS system manager which let us control and automate the tasks and make the work a lot easier. > > **Cons**: The thing I like least is that it sometimes have latency and delays while executing commands which can lead to slow work and negatively impact the tasks. > > My overall experience was good and it did make the tasks a lot easier to manage and time saving which was the best part ----- ### "besta company" — 5.0/5 > **Humberto** | *16 December 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Centralizes management of EC2 and on-premises servers in one place. Patch Manager, Session Manager, and Automation greatly reduce manual operational work and improve security. Tight integration with other AWS services and IAM makes it reliable and scalable for enterprise environments > > **Cons**: Initial setup and configuration can be complex, especially around IAM permissions and hybrid environments. The interface is not always intuitive, and troubleshooting failures can be time-consuming due to limited or unclear error messages. > > Overall, AWS Systems Manager is a powerful and robust tool for infrastructure management and automation. While it has a learning curve, once properly configured it significantly improves operational efficiency, security, and visibility across managed resources ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.il/software/1017263/aws-systems-manager?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/1017263/aws-systems-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data