--- description: Get detailed information about Lightspeed usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Marine Software](/directory/30580/marine/software) > [Lightspeed](/software/1016033/lightspeed) # Lightspeed Canonical: https://www.capterra.co.il/software/1016033/lightspeed Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/1016033/lightspeed?page=2) > Lightspeed DMS connects your dealership’s departments and processes into one seamless experience so every task is easier. > > Verdict: Rated **3.9/5** by 159 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Lightspeed? Marine/Boat Dealers and Retailers Powersports Dealers and Retailers Motorcycle Dealers and Retailers Recreational (RV) Dealers and Retailers Trailer Dealerships Golf Dealerships ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 159 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Lightspeed DMS ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Lightspeed EVO is very customizable and each dealerships needs are different. The price is dependent on the number of licenses, modules, layered apps and training needed. Lightspeed EVO has packages starting as low as $2,995.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Billing & Invoicing - Contract/License Management - Mobile Access - Parts Management - Point of Sale (POS) - Reporting & Statistics - Scheduling Software - Storage Management - Third-Party Integrations - Work Order Management ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Marine Software](https://www.capterra.co.il/directory/30580/marine/software) ## Alternatives 1. [StarNapp](https://www.capterra.co.il/software/1031043/starnapp) — 4.9/5 (11 reviews) 2. [Storable Marine](https://www.capterra.co.il/software/141098/molo) — 4.3/5 (57 reviews) 3. [BiT Dealership Software](https://www.capterra.co.il/software/92495/bit-dealership-software) — 4.5/5 (44 reviews) 4. [HarbaMaster](https://www.capterra.co.il/software/167273/harba-master) — 4.6/5 (10 reviews) 5. [DockMaster](https://www.capterra.co.il/software/92549/dockmaster) — 3.9/5 (18 reviews) ## Reviews ### "Comprehensive DMS that Needs and Overhaul" — 3.0/5 > **Eric** | *16 June 2025* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: Lightspeed is a comprehensive dealer management system, providing management of parts, deals, service, as well as a wide range of accounting functions. If configured correctly, it can be a one-stop shop for a dealership. > > **Cons**: It's clunky. It isn't intuitive. It's built on what feels like an archaic platform. The team at Lightspeed has taken great strides to improve the functionality, but in some cases, the UX has become even worse as the system becomes bogged down while trying to respond to updated inputs. The mobile apps were full featured and gave access to a large amount of information, but the usability is challenging. > > After several years of working with Lightspeed, I find that the ability for Lightspeed to launch new features and functionality requires a tremendous amount of patience, as the cycles are long. The teams at Lightspeed are awesome and as helpful as they can be. The primary issue is that there could be a significant amount of automation added to Lightspeed that would improve its relevance and usability. Bring Lightspeed forward by about 15 years and now it is a stellar tool. ----- ### "Don't use Lightspeed Payments - They Accept No Accountability" — 1.0/5 > **Chris** | *15 May 2025* | Retail | Recommendation rating: 1.0/10 > > **Pros**: It works for the most part. It was picked for us. We did not select it but now we are kind of stuck with it. > > **Cons**: Lightspeed Payments lets the credit card frauders win. When you get chargebacks for orders that Lightspeed said were ok to ship - they will not accept any accountability for it. You will lose money trusting them. > > Lightspeed Payments are the worst. They don't detect credit card fraud very well. I do a better job detecting fraud with a subscription to TruthFinder.com where I can look people up. When you get a chargeback for an order that they gave the greenlight to ship - Lightspeed payments accepts NO responsibility. We are LOSING money with Lightspeed Payments. ----- ### "Lightspeed works for our industry" — 4.0/5 > **Tom** | *18 March 2025* | Maritime | Recommendation rating: 7.0/10 > > **Pros**: Tailored for our industry. Easy to use, consistent "up time" as a SAAS tool > > **Cons**: Making adhoc queries is difficult. Also downloading existing reports to excel can be difficult > > I use it on a daily basis. It provide an easy to use list of reports that I can access readily to track daily performance. ----- ### "I wish they had a good product." — 1.0/5 > **Brandon** | *7 July 2026* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: There is not anything I can come up with to say good about the product or the service they provide. We paid for training. They did not get our data imported so they postponed our training and then when we had the data, they said our time for training had expired. The data they imported was all jumbled, parts names in the customer field, phone numbers in the parts quantity fields. It was a real mess. They said that was as good as it would ever be. Our remedy was to manually load the data. We would have canceled but by the time we were able to see what we had to work with and we asked to cancel they said that we had a 60 month contract and it would be 70% of the total due to cancel. Not only this but they send people to us to teach them how to use the software. We do not but it doesn't stop them from calling and asking. > > **Cons**: They loose our data. We have had to develop a work around for every phase of the data input to ensure we never loose anything. To get around in a Repair Order, the software requires the clicking of a link, that leads to another, then yet 1 or even 2 more just to see a note that was left for you. This is excessive and bloated. > > We have nearly gone under as a business trying to use LightSpeed. Our expenses have doubled and our productivity is a constant battle to get the information out of lightspeed. Between that amount of time it takes to navigate around and find an answer and the data disappearing, sometimes before our very eyes, we have had to over staffed just to ensure we do not drop customers. ----- ### "Lightspeed, operating at the speed of automotive" — 4.0/5 > **Dori** | *26 October 2024* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: I like how everything was in one place. You can check inventory, order parts, set appointments, assign work, and create work orders, even take payments all in the same program. > > **Cons**: There were more then a couple of times Lightspeed wouldnt connect with the outside vendors like designed. This would cause ordering delays. > > All in all my experience with Lightspeed was a very positive one. The user interface is very simple. The screens are easy to read. The program itself really simplified the job. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.il/software/1016033/lightspeed?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/1016033/lightspeed) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data