---
description: Get detailed information about Video Call Center usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center)

# Video Call Center

Canonical: https://www.capterra.co.il/software/1013368/video-call-center

> Video-based customer service platform that helps businesses in the financial sector, healthcare, utilities and HR connect with clients.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Video Call Center?

Financial sector (banks and insurance companies)&#10;Utility providers&#10;Telecommunication companies&#10;Healthcare (Telemedicine)&#10;Human Resource&#10;Any company that provides customer service

## About the vendor

- **Company**: Abylon Software

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Hungarian, Romanian
- **Available Countries**: Hungary

## Features

- Call Center Management
- Call Logging
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Queue Management
- Reporting/Analytics

## Category

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.co.il/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.co.il/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Alternatives

1. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.co.il/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.co.il/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.co.il/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/software/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/software/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/software/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/software/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/software/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/software/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/software/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/software/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/software/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/software/1013368/video-call-center> |
| es | <https://www.capterra.es/software/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/software/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/software/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/software/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/software/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/software/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/software/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/software/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/software/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/software/1013368/video-call-center> |
| fr | <https://www.capterra.fr/software/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/software/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/software/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/software/1013368/video-call-center> |
| it | <https://www.capterra.it/software/1013368/video-call-center> |
| nl | <https://www.capterra.nl/software/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/software/1013368/video-call-center> |
| pl | <https://www.capterra.pl/software/1013368/video-call-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Video Call Center","description":"Abylon's VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be integrated into existing contact center frameworks or  back-end and archiving system and can be implemented within 3 weeks.\nThe Video Call Center solution comes with multiple, ready-to-use modules for specific use cases (contracting, reporting, AI modules)","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/07da2d9f-645e-4680-8054-6ae5574ef0ae.png","url":"https://www.capterra.co.il/software/1013368/video-call-center","@id":"https://www.capterra.co.il/software/1013368/video-call-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.co.il/software/1013368/video-call-center#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Video Call Center?","@type":"Question","acceptedAnswer":{"text":"Abylon's VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be integrated into existing contact center frameworks orback-end and archiving system and can be implemented within 3 weeks.The Video Call Center solution comes with multiple, ready-to-use modules for specific use cases (contracting, reporting, AI modules)","@type":"Answer"}},{"name":"Who Uses Video Call Center?","@type":"Question","acceptedAnswer":{"text":"Financial sector (banks and insurance companies)Utility providersTelecommunication companiesHealthcare (Telemedicine)Human ResourceAny company that provides customer service","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1013368/video-call-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Video Call Center","position":3,"item":"/software/1013368/video-call-center","@type":"ListItem"}]}]}
</script>
