17 years helping Israeli businesses
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Indy
What Is Indy?
Indy is an all-in-one admin solution for your independent business. With Indy, you can easily manage your business and clients from first contact with a prospect to payment and everything in between. Indy is designed for talented independent professionals to have all the tools they need to run their businesses in one place. Create proposals, contracts, and invoices, manage projects, track time automatically, store files, and create custom workflows that save you up to 8 hours of work each week.
Who Uses Indy?
Indy helps freelancers grow their business through better admin and a smoother workflow. Indy is best for independent contractors who want to level up their productivity to grow their business.
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Indy
Reviews of Indy
The Best Productivity Tool on the Market!
Comments: Since I first discovered Indy, it was called Tispr, and I loved everything about it. The convenience of having all of these features in one software, the price, the ease of using the software, and all of the resources that Indy offers. Plus, we are able to have our profiles featured on their platform!
Pros:
What I like most about Indy is the ability to create custom proposals and contracts and get an electronic signature. This saves me so much time, money, it's super easy to use, and it makes me look so professional.
Cons:
What I like least about Indy is the tasks manager. I do not use the tasks feature much, but it does not necessarily mean that I don't like it; I just don't use it. I am a little old school, and I enjoy writing my tasks down on paper.
Indy Response
3 years ago
Jeannine, thank you for you being a valued Indy member! It is fantastic to hear that Indy is working so well for your business. Our team works hard to consistently meet and exceed expectations.
Alternatives Considered:
Love them
Pros:
I have been using Indy for a short period of time but in that time, I have accomplished a lot in my business. Indy has helped me stay on top of my tasks and get organized when I am feeling overwhelmed by my number of clients. I appreciate that things can be archived but very rarely can you completely delete something. I love the time tracking feature, it has prevented me from using multiple different software. Everything I need for my virtual assistance business is in one place
Cons:
Contracts should be a little more detailed in things we can edit. While many important things are provided in templates, there have been times where I have had to copy and paste my contracts into a word document so that I can add or redact certain things. This can be a bit of a grueling task. I also wish the app had more capabilities.
Indy Response
2 years ago
Hi Bruklin, it's truly amazing to hear how Indy helped streamline and organize your business operations. We really appreciate the feedback and love! You actually can edit our contract templates to remove or add text and clauses. The step-by-step wizard helps you fill out the basic contract information. On the last step (either step 3 or 8 depending on which contract you're using), there is a button that will let you fully customize the contract. It is a bit hidden in the process so we'll be sure to find ways to improve that. We'd love to hear more about the capabilities you'd like to see on Indy please don't hesitate to reach out to our support team to review further.
Affordable for freelancers
Comments: Ease of use for most part, but wasn't seamless with clients.
Pros:
Affordability and ease of use. I really appreciated the templates. I used mostly for proposals.
Cons:
Clients didn't seem to want to communicate via the software and even though I sent them billing options via software, I ended up having to send an invoice via bank software for direct deposit of funds.
Indy Response
3 years ago
Hey Felicia, thanks for the valuable feedback. We're happy to hear that you had a positive experience with our proposal templates. While it's hard to hear that we missed the mark on providing a seamless experience for your clients, I've shared this feedback with my team so we can find ways to improve this experience. We'd love to talk with you more! If you're interested in helping us build a better Indy, please contact support.
Indy #1 app
Pros:
It was super helpful to navigate with. & easy to use.
Cons:
It ran a bit slow at times. There was times I was trying to use it and it wouldn’t work necessary right.
Alternatives Considered:
A good starting place for new freelancers
Comments: Overall the experience has been good, and I look forward to more improved features.
Pros:
Easy to use, responsive customer service. The cost is very reasonable, and the team is regularly making improvements to the platform.
Cons:
The time tracking features are not intuitive or robust. I use an external tool to track time. I would like to be able to export timesheets, the ability to see reports for projects and clients, an automatic calculation of hours on a daily weekly and monthly basis, as well as calculating a total amount for the invoice instead of being individual line items. I would like to be able to modify the built in contract templates beyond just the essential info.
Indy Response
2 years ago
Hi Aquarius, it's great to hear that you're loving Indy's ease-of-use and dedicated support team we're always here and happy to help if anything arises. We're also working hard to release new features to help improve your workflow and we have some exciting things planned. Thanks for the feedback on Time Tracker. We'll take a look and see how we can improve the tool. Please don't hesitate to reach out to our support team if you have any other insights on Time Tracker. Feedback like yours allows us to continuously develop and improve our product.
VERY responsive customer service
Comments: I loved their forms and their project proposals. I hit a wall with their integrations and the chat platform. They're US-centric at the moment but they told me they're rolling out international currency support in a few weeks.
Pros:
Very friendly to use, very easy to integrate forms with my Squarespace website with a block of code
Cons:
Integrations. Very few integrations (as yet). You would use a lot of this INSTEAD OF Google Workspace.
Indy Response
3 years ago
Hi Nathan, thanks for the feedback! We're happy to hear that you enjoyed using Indy's Forms and Proposals tools. International support is something we're focusing on and we have some exciting releases coming out for that shortly. Intregations are also something we're looking into. Please let our support team know if there are any specific integrations you'd like to see (outside of the CRM and email integrations that have been discussed). All the best!
Great for my business needs
Comments: Customer service has been great the few times I reached out to them. They've continued to add new features (that I don't really use). It's been easy to use generally.
Pros:
I use the file hosting feature mostly. I joined back when it was called Tispr and find it easy to use, especially for the cost.
Cons:
There's really not anything I dislike. However, the two things I would add to the functions are 1. link tracking (how many times was a public link opened/accessed? 2. ability to create links from multiple uploaded files at once.
Indy Response
3 years ago
Hi Jenn! Thank you for being a valued member of Indy. We're glad to hear that you've been with us for so long and have found great value in Files. Thanks for the feedback, it's helpful to know where we can improve. I've shared your feedback with the team for feature consideration.
Indy takes care of business
Comments: I'll use Indy over Bonsai and the other competitors because there is a free model that suits my needs for now, along with room to grow into paid models when I pick up more work.
Pros:
Many logistical aspects of preparing proposals and contracts are difficult for freelance workers to learn on the go. Indy makes it easy for people like me to take care of these necessary professional aspects without the steep learning curve of learning to draft contracts.
Cons:
There are a number of aspects in the proposal drafting that lack flexibility. When including an estimate, sometimes it is helpful to have a line item with quantity zero (0) to present the client with optional add-ons. Additionally, a "discount" line item appear and cannot be removed; it's a bad optic to show a client "hey, some people get a discount but not YOU. Discount is ZERO DOLLARS."
Indy Response
3 years ago
Hi Ryan, thanks for being a valued member. We understand that creating proposals and contracts can be daunting so we're happy to hear that Indy has helped ease the learning curve. We'd love to talk with you more about line items and see if you're looking for more flexibility there or the ability to create packages for your clients to choose from. Regarding the discount in proposals, we've actually released an update last week that should fix this issue. Please don't hesitate to reach out to our support team if you still see this issue.
Alternatives Considered:
Streamlined
Pros:
I have absolutely loved streamlining all of my processes into one platform. Being able to do project management, time tracking, tasks, contracts and invoices in one place has been a dream!
Cons:
I would love to see clearer information on what using Indy is like from a client's perspective, and be able to customize that experience for more collaborative work.
Indy Response
3 years ago
Hi Sara, thanks for taking the time to leave feedback it's greatly appreciated! We're so happy to hear how Indy has helped streamline your business. This year we are focusing on improvements meant to enhance your client's experience and make collaboration more efficient. If you'd like to know how we plan on solving this or have any other feedback to share, please reach out to our support team. We'd love to talk to you.
My Thoughts About Indy
Comments: Although Indy does have some bugs to work out, I really like the "all in one" nature of this platform. I like being able to use multiple tools for one low monthly cost.
Pros:
I love using it for proposals, contracts, and invoices. I just love how it's an "all in one" resource (e.g., I don't need to use one platform for proposals, another for contracts, etc.).
Cons:
The CRM part (or the People section as it's called) does need some work. It doesn't always let me enter the address correctly. The invoicing also needs some work. They really need to change the rate part (as not everything is per hour).
Indy Response
3 years ago
Thank you for being a valued Indy member Andrew! It's awesome to hear that we provide everything you need to run your business. Thanks for the feedback, it's helpful to know where we can improve. I'll be sure to share the feedback about the address field in People being buggy to the team. When creating an invoice, you can choose to set your items at a unit or hourly rate. It comes in pre-selected as hourly but it's actually a dropdown menu. If neither of those options work, please reach out to customer support so we can get more information on what you'd like to see there.
Alternatives Considered:
Simple and Cost Effective
Comments: Invoicing is simple to use
Pros:
ease of use and simplicity of setup. I like that I could add multiple payment options and save client info
Cons:
Proposals cant be saved as templates. I have things in a google doc that I have to copy over each time. Not the worst, but saving templates would be better
Indy, the best option for starting freelancers
Comments: As a platform Indy is very complete but the thing I like the most about the platform is their Client Support. Whenever you have a question or a problem, they help you right away in the most way.
Pros:
The most impactful feature from Indy is the time tracking and invoicing. In my case I started to do freelance as a Virtual Assistant out of nowhere so I needed a platform to help me gain confidence with my client and make me look like a total professional. The contract proposal, time tracking and invoicing features help me quite a lot to be a better professional.
Cons:
The only thing missing with Indy is the mobile app, it really would improve my work. Hopefully they will get it out soon
Indy Response
2 years ago
Hi Maria, it's great to hear how Indy has helped your business. Thanks for the feedback on mobile! We're currently working on reimagining the Indy mobile experience and we'll have more to share on this as it develops.
Love Indy as a freelance creator!
Comments: Overall, 5 stars-- can't really be beat for the price. It's significantly streamlined my workflow!
Pros:
I really love the contract templates- they do a great job of covering my basic bases, as well as ensuring that my work is still available to me to use in a portfolio capacity after delivery. Indy definitely champions freelancers/contractors, and this shows in the contract templates! I also love being able to keep track of all of my clients in one place, it's so much more efficient than the spreadsheet system I was using before!
Cons:
Some of the features could probably be flushed out a bit better-- time tracking feature feels a little clunky/too many steps sometimes, and the one gripe I have with the invoicing feature is the inability to select from an existing template.
Indy Response
2 years ago
Hi Kylen, thanks for the feedback. It's fantastic to hear how Indy has helped streamline your workflow and that our contract templates are keeping you and your business protected! Thanks for the feedback on Time Tracker we'll be looking at ways we can improve this tool in the future so stay tuned. We recently released a new feature for Invoices and Proposals that allows you to create line item templates. Gone are the days of retyping line items over and over again. If you haven't already, check out this feature, and share your feedback with our support team.
Best solution for freelance videographers out there!
Pros:
Indy has the most bang for the buck of anything I have seen, tried and used over the years. I've used and implemented 3 or 4 over the years and Indy for sure has the most functionality, ease to setup and features especially for the price. The contract drafting and how it walks through them to help you build out contracts is excellent. The ease to setup and start using it was super great and efficient. The integrations for payment processing where quick and simple. It has been very refreshing for me to use. Plus saves me money which means more money in my pocket.
Cons:
The one thing I was hoping to find but isn't out there unless you want to spend big bucks is Gmail integration. I'd love for the emails, contracts, invoices to be coming from my business email which is a G Suite account. However that isn't possible.
Indy Response
3 years ago
Hi Nathan, thanks for the feedback. We understand that you've used a few different alternatives in the past so it's awesome to hear that Indy has helped set your business up for success. We love feedback! If there is something that is missing, please reach out to our support team. With that being said, we hear you on the Gmail integration and the team will look into ways we have can these emails come from your preferred email over Indy's.
Great for small firms and freelancers
Pros:
It's really easy to use and has a seamless workflow between time tracking, invoicing and receiving payment from clients.
Cons:
I wish I was able to allow an employee to time track without having access to client rates and invoicing.
Indy Response
3 years ago
Hi Sarah! We're happy to hear that Indy's Time Tracker and Invoices tools have helped streamline your business operations. I'll be sure to share your feedback about team time tracking and management with our feature for feature consideration. Please don't hesitate to reach out to our support team if you have any other amazing feedback.
Infinity's Review
Pros:
Good product, decent pricing, nice test features. Just didn't do what I needed it to do.
Cons:
I model so having the ability to take care of multiple tasks would be beneficial. *For more info you can contact me on [SENSITIVE CONTENT] Contract bids to help make the customer and the service provider on the same page plus including human work ethic decency would be one of my first implentations.
Indy Response
3 years ago
Hi Infinity, thank you so much for taking the time to leave us feedback. We'd love to talk with you more about what didn't work for you on Indy. The contact information provided was blocked, please contact our support team and we can get something set up.
Like it, worth to pay for it
Comments: Really good, I like it, worth to pay for it, but with development for the cons I mentioned it will be the best choice ever
Pros:
1- Full of benefits that motivate achievement. 2- Very easy to use. 3- Integrated in terms of solutions that will not often require the user to search for complements. 4- less expensive.
Cons:
1- There is no option for multiple currencies. 2- There is no well-functioning application, and if any, it is not available for the region I am in (Kuwait)
Indy Response
3 years ago
Hi Rudwan, thanks for taking the time to leave us a review. We're happy to hear that Indy's all-in-one productivity tool has helped you stay motivated at an affordable price. There is a release coming shortly that will allow you to change the currency to your preferred setting. We'll be sure to keep you updated once that feature is live. We'd love more feedback about the functioning app as we'll be taking a closer look at mobile later this year.
July, 2022
Comments: I love Indy! I've tried numerous other contract management softwares and Indy checks all my boxes!
Pros:
Daily task management; unlimited projects; invoicing
Cons:
Ability to archive projects that are complete. Filtering through completed projects to locate active is cumbersome. Would also like to see a visual counter of active projects, pending projects and completed projects.
Indy Response
2 years ago
Hi Trisha, we're happy to hear that Indy is checking all your boxes. Thanks for your feedback on Projects we'll have our team look into adding the ability to archive completed projects and a project counter to keep track of your projects. Please don't hesitate to reach out to our support team if you have any other amazing feedback.
Indy solved a lot of problems for me with hard to find features, and the price just was the icing on
Comments: I'm very happy with how Indy works in my business and for the first time feel no need to look for something else.
Pros:
I really love how I can invoice my clients in their currency, and offer them different payment methods. This sounds so easy but has been a tremendous challenge for me to solve!
Cons:
I found some of the layouts not as beautiful or customizable as other options but the team took up suggestions I had and implemented them so my rectangle logo looks a lot better on the invoices.
Indy Response
2 years ago
Hi Jennifer, thanks for being a valued community member. It's amazing to hear how Indy has helped your business at such a sweet price. We're also happy to hear that our recent update to Proposals has made the layouts more customizable. We love feedback so if you can think of any other ways to make Indy more beautiful, please let us know.
Great features and much more affordable than any other platform.
Comments: Amazing!! Its now a huge part of my workflow as a freelancer.
Pros:
Features are great. Interface is easy to use. Pricing is affordable. Contracts, invoicing and proposals are vital to my business.
Cons:
Honestly, I love the product as is and can’t wait to see how much it grows!
Indy Response
3 years ago
Hi Freddy, we really appreciate the great feedback! We're so happy to hear that our all-in-one productivity software is vital for your business at a price that doesn't burn a hole in your pocket. We have some exciting things planned for this year and we can't wait to share them with you.
Easy and convenient to use on a weekly basis
Pros:
I love that I can easily send contracts to my clients and get them stored in one place. Same with invoicing, so easy to use and it saves me a ton of time. It also makes them look professional and helps to avoid all kinds of attachments.
Cons:
I've been using the app on my phone when I am on the go and I found it very challenging to see where all my contracts are. I don't know why, but there is no button to see a particular contract. I wish there was a button at the bottom next to "INVOICES" button that said "CONTRACTS" so I could easily click it and see all of them in one place. As for the contracts templates, I also wish they could be saved, so that I do not need to copy and paste it every time when I make a new custom contract. Maybe its something I haven't figured out yet, but I have to copy and paste my template from scratch each time.
Indy Response
3 years ago
Hi Xenia, thank you for all the great feedback! It's great to hear that the Contracts and Invoices tools have been helpful in keeping your business organized. The Contracts tool is not yet available on mobile but I'll be sure to share this feedback with the team. The ability to save contract templates is on our radar. In the meantime, you can duplicate your custom contracts by clicking the 3-dot menu button next to the contract. I hope this helps! Please don't hesitate to reach out to our support team if you have any other questions or feedback on features you'd like to see on Indy.
Very Affordable
Comments: This application makes it super easy for my small business to setup contracts, create invoices, send invoices and receive payments. It's actually helped create more credibility for my very small business - making it look bigger and more professional. But most impressive is how inexpensive Indy is.
Pros:
Templates for creating contracts Easy invoicing Easy client management
Cons:
Still can't seem to send a contract to two clients at once. Maybe it's just me, but that's the only thing that didn't seem to work when I tried it.
Indy Response
3 years ago
Hey Dan! Thank you for all the great feedback and for being such a valued member. We're glad to hear that Indy has helped you set up and run your small business. You can send a contract to 2 clients but it may be a bit hidden. First, you'll assign a primary client. Then on the final send step, click the 'Recipients' tab to add an additional recipients. I'll be sure to share this feedback with the team so they can make this feature more accessible. Please don't hesitate to contact support if you have any questions or feature requests!
Alternatives Considered:
I love this software!
Pros:
I have a wedding business and I love that it is super easy for me to bill and invoice my clients.
Cons:
No cons so far, everything is working smoothly
Indy Response
2 years ago
Hi Naveii, thanks for the feedback! It's great to hear that Indy's easy-to-use Invoices tool has helped with your wedding operations.
My Thoughts
Pros:
I like the price and how easy it is to use
Cons:
I wish there was a mobile app for Indy. It would be way easier to manage things for my business. I hope it’s in development
Indy Response
2 years ago
Hi Mikaila, thanks for the feedback! We're currently working on reimagining the Indy mobile experience and we'll have more to share on this as it develops.
Good Bones
Pros:
I love the variety of features that allows me to accomplish all my customer tasks from invoicing to contract management in one platform.
Cons:
Work needs to be done on the UI adding more features for seamless movement amongst tasks from various areas.
Indy Response
3 years ago
Hey Christina! Thank you for being an Indy member. It's great to hear all the ways that Indy has helped your business at a fraction of the cost of the other tool you were using. We're glad to hear that our all-in-one productivity tool has been helpful for your business. Thank you for the feedback. Indy was built to be lightweight but we are in the process of building out our feature set to make the tools more robust. Please feel free to contact support if there are features you'd like to suggest/see on Indy.