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About Acumatica Cloud ERP
Acumatica Cloud ERP offers robust solutions for small and mid-sized companies who want to improve performance with real time insights.
Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.
The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.
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Filter reviews (149)

Alternatives Considered:
Acumatica a True ERP for the Construction Industry.
Comments: Acumatica has brought all the areas of our business together in one software which is allowing for an improved business decision making process.
Pros:
The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.
Cons:
In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.
Alternatives Considered:
Acumatica supporting my business
Comments: It is a wonderful system, flexible, easy to use, and it is wonderful to have all our data in one place and easy to find, export and analyze.
Pros:
One platform incorporating all our transactions directly into the accounting and reporting side, easy to use
Cons:
The fact that the timecards do not have a separate module to close financial periods with but are included in the AP module.
Could be better...
Comments: Overall experience sucks. I believe this is partially not Acu's fault. Don't use Kensium as a VAR, or IIG.
Pros:
Um, it mostly works. Allegedly it's totally customizable.
Cons:
Can't get basic financial statements. It's extremely spendy. Would prefer to be on NetSuite.
Acumatica Response
11 months ago
Hello Janet thank you for sharing your honest feedback on Acumatica. We appreciate you taking the time to let us know about areas we can improve on. Could someone from our product/customer success team get in touch with you to go over the concerns? Thanks for considering.
Flexible and Powerful ERP Solution for Growing Businesses
Comments: My overall experience with Acumatica Cloud ERP has been positive. It's a powerful system that offers great flexibility and customization, which really helps in tailoring it to specific business needs. While there was a bit of a learning curve at the beginning, especially with some of the advanced features, the platform becomes much easier to navigate over time. The cloud-based access is a big plus, making it convenient to manage operations from anywhere. Support is responsive, and regular updates keep the system current. Overall, it’s a reliable solution for growing businesses looking for an adaptable ERP.
Pros:
What I really like about Acumatica Cloud ERP is how easy it is to use and customize. You can set it up to match your business needs without much trouble, and since it’s cloud-based, you can access it from anywhere. It also connects well with other systems, which makes work smoother. The support team is helpful, and regular updates keep things running well. Overall, it’s a great choice for businesses that want to grow and stay flexible!
Cons:
One thing I liked least about **Acumatica Cloud ERP** is that it can take some time to fully understand all the features and customization options. While it's very flexible, the learning curve can be a bit steep for new users. Also, some of the advanced features may require additional training or support, which could slow down initial setup. However, once you get the hang of it, it becomes much easier to use.
Alternatives Considered:
Beginning to See the Light
Comments: It has been a massive culture change and learning experience for us to change to Acumatica. We are slowly starting to reap the benefits, but it continues to be a long road
Pros:
The depth of coverage of business requirements is great, from CRM to Construction projects, to Services, which is our business, to Finance and HR all in one place for the cost
Cons:
There are a number of bugs and in particular we were living with and then we had to upgrade to the latest release and it has introduced some to functions that were previously working, particularly in the mobile app
Alternatives Considered:
The most self-customizable ERP we have seen
Comments: Acumatica is a good system but the ability to customize it allows us to make it exactly what we need. It took some time to learn how to adapt it to our needs but every day it gets better and better for us.
Pros:
We can customize the system in many different ways. Individual users can customize their screen and various reports on their screen. Without coding, we can customize many things, create new fields, etc. This flexibility allows us to make the system suit the way we do business.
Cons:
The price is a bit high for a small business to get started. I want to use some features offered in other modules but they are quite expensive to add those.
Controller
Comments: It has been good. Reports are my only sore spot.
Pros:
User friendly. Ease of using. All around great product.
Cons:
Reports could be a little more user friendly and should be able to create new ones a little easier than we can at this time. Need to much support to create specialty reports. Sales tax reports should be a standard report for all companies.
Customizable to meet the needs of the HVAC Construction/Service Industry
Comments: We use Acumatica for Project Managment in construction, which I would say is the strongest part of this ERP platform. Linked to that we use the service module for scheduling service calls with our service technicians. Tied to both of these modules is inventory management and payroll. For the most part it has met the needs of each of these parts of our company.
Pros:
Acumatica is fairly simple to learn and is quite customizable to meet the needs of our HVAC construction/service industry.
Cons:
There are still some ways that it needs to improve in how the different modules work together. There are times where it is not that easy to follow the path between modules.
Growing ERP in it's Early Stages
Pros:
The ease of use and simplicity of the user interface. Very adaptable platform and has a growing API vendor list.
Cons:
Not as intuitive and lacks a large community database of support. There also aren't enough people trained to build out the architecture and a large dependence on 3rd party implementation/support.
Acumatica review
Comments: It is an amazing experience. It is user friendly and easy to learn. Amazing training and customer service
Pros:
Ease of use, reports customisation, training
Cons:
Need to discover more but so far like everything
Acumatica Response
5 months ago
Thank you for your review, it's very much appreciated. I'm glad you're having such a wonderful experience with not only the software, but training and customer service as well. Appreciate you partnering with Acumatica!
New cloud base computer system
Comments: Changes that need to be made seem to happen pretty quickly
Pros:
Can sign in easily and access data easily
Cons:
My company provided minimal training to sales reps
Acumatica Cloud ERP
Comments: Acumatica Cloud ERP is a very good production with very less price. We will get the same features with very less costs in comparison to other products available in the market.
Pros:
According to me the most strong point of Acumatica Cloud ERP is its Warehouse management and its integration with other systems like inventory and purchasing systems.
Cons:
Very few knowledge base materials are available in internet or Youtubes.
Great for Holding Company
Comments: Once you get used to using it, a great tool for getting work done. the Export to Excel feature on every grid is awesome.
Pros:
Flexible, Fast, Web-Based, Secure and available.
Cons:
Takes awhile to think "like acumatica" many items are odd in the ui to start
It's a great product if you've got the time to set it up right
Comments: We are still learning it at this point, having used it only a few years, but the more I learn about the system, the more I like it, tbh.
Pros:
Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.
Cons:
The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.
ACU Cloud ERP Review - HVV LLC.
Comments: Overall, good. It has been a bit of a learning curve organization wide.
Pros:
User interface is somewhat user-friendly. Wikis are helpful.
Cons:
Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis. Better supporting documentation and resources.
Extremely Capable and Customizable Cloud ERP
Pros:
I appreciate Acumatica's intuitive UI, accessibility (all you need is a device with internet), and customizability. As a developer, I've also found the forums and docs to be extremely helpful.
Cons:
Minor quality-of-life things can be a pain when using Acumatica daily. Things like getting logged out after a few minutes of inactivity, inability to change menu layout/sizing on some screens, etc. It's the little stuff that could be improved on.
Dereks Acumatica review
Comments: I think over all once it gets ironed all out it will be a 8/10
Pros:
I like the ease of quoting and locating accounts
Cons:
I dont like how the implementation did not flawlessly work with our existing system causing shipping and picking delays
Acumatica Response
10 months ago
Hello Derek thank you for sharing your feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns and make sure you are on the right track with your implementation?

Acumatica – a powerful Cloud-based ERP System
Comments: If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.
Pros:
I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements
Cons:
The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.
Develop system to follow the customer needed still on going
Comments: Easy to use and Recommended
Pros:
It's already Cloud and easy to use it so we can work in anywhere
Cons:
Interface is easy, but if we feel fail the process please let us know the reason of this matters
Scalability
Pros:
The scalability through customizations is wonderful. You really can change the system to look and function exactly how you want.
Cons:
The vastness can be overwhelming for new users.
Acumatica Cloud ERP Review
Pros:
Excelenet is a cheap software that helps and streamlines all internal operations of a company.
Cons:
certain methods must be updated and optimized since the wait generates a bit of annoyance
Acumatica is an efficient cloud based ERP platform
Comments: The cloud-based nature of Acumatica allows users to access the system from anywhere, at any time, using any device with an internet connection.
Pros:
The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.
Cons:
The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required.
good software , but need to have a trainings to use it
Pros:
has a lot of features and one stop shopping
Cons:
log in and password reset has weak info and hard for you if forgot the password
Acumatica Response
last year
Hello Albert, Thank you so much for sharing your feedback on Acumatica. We'd love to have someone from our product/customer success team get in touch with you to go over any concerns and provide training resources.
Acumatica and our business
Pros:
Acumatica has really changed our business for the better. From sales order to inventory management we have full transparency which enables us to better serve our customers.
Cons:
When updates go live customizations get turned off every time which causes issues within our business.

The definitive solution for business management.
Comments: I like that I can customize the control panels according to my preferences and have a quicker view of the key performance indicators of my business.
Pros:
I like it because from one place I can control my finances, manage my projects and resources, manage inventories and purchase orders and much more.
Cons:
Well it still takes me a while to get familiar with all the features and settings. However, once you get used to it and get over the initial stage it's great.