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About MaintiMizer

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Pros:

Ability to populate parts and machine databases.

Cons:

Once data is entered for a specific machine or inventory item you're stuck with it.

MaintiMizer ratings

Average score

Ease of Use
3.8
Customer Service
4.2
Features
3.9
Value for Money
4.0

Likelihood to recommend

7.7/10

MaintiMizer has an overall rating of 4.1 out 5 stars based on 104 user reviews on Capterra.

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Filter reviews (104)

Ritchie
lead printing maintenance tech. in US
Plastics, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

MaintiMizer Training

5.0 last year

Pros:

Able to install all parts and books into system.

Cons:

Nothing. Seems to be what we are looking for.

Ashcom Technologies Response

last year

Ritchie, Thank you so much for your review. We are so glad MaintiMizer™ has been working well for you and your team!

Josh
PM Coordinator in US
Plastics, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Too powerful for most

4.0 4 years ago

Comments: overall MaintiMizer works well for us with few issues or glitches

Pros:

This has gotten easier to use over the past 13 years that I've used it. It can give you a lot of information and do many things. You do get a lot here and the reports generated have gotten much better. faster too since it's now web-based.

Cons:

This is a huge program that does much more than most people need. Since we stopped doing work orders except for PMs. There are some things that it's won't do but maybe on the next version or update they may be included but nothing major. I wish this could be scaled up or down based on the actual features you need.

Ashcom Technologies Response

4 years ago

Hi Josh, We're excited to hear that you've been a MaintiMizer user for over 13 years! For certain tasks or jobs, it can seem like a lot of features are packed in, but we wanted MaintiMizer to be the most comprehensive and powerful CMMS on the market. As we continue to update and develop future versions of MaintiMizer we plan on addressing concerns around its accessibility. We're glad that, overall, you seem happy with MaintiMizer and look forward to working with you for another 13 years. Thanks for taking the time to give MaintiMizer a review. - The MaintiMizer Team

KIM
MRO in US
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

MAINTIMIZER

2.0 4 years ago

Pros:

ITS HAS SOME OPTIONS THAT ARE EASY TO USE/ TRAIN ON.

Cons:

SEEMS TO HAVE A LOT OF BUGS AFTER UPDATES FEATURES DON'T WORK CORRECTLY WHEN THEY DID BEFORE. SOME FEATURES JUST DON'T WORK AT ALL! LOW STOCK REPORT IS NOT CAPTURING ITEMS NOT ON ORDER WHEN IT SHOULD. ABC REPORT DOES NOT OFFER ENOUGH OPTIONS AND WE HAVE TO PAY FOR A CUSTOM REPORT THE COST FOR CUSTOM REPORTS IS VERY HIGH AND THEN TOLD WE WOULD ONLY GET REPORT WHEN THE NEXT RELEASE COMES UP.

Ashcom Technologies Response

4 years ago

Hi Kim, We're sorry you're not satisfied with your overall experience with MaintiMizer, we'd love to help you with some of the issues you've been experiencing. Our software has been helping maintenance teams better manage their maintenance and repair operations for over 30 years, we're sure that we can help your team better utilize MaintiMizer. - The MaintiMizer Team

Roxy
US
Gambling & Casinos, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

It's the Bread and Butter of Engineering and Maintenance

5.0 8 years ago

Comments: The value for your money is a selling point because it was more cost effective then other programs. As for customer support I have never heard of a time that we have not been able to get ahold of anyone. The ease of use of this program has a learning curve but once you work with it you will understand how the program works. This program has several features, we use it in Engineering and Maintenance for our preventive maintenance program. It is an excellent reminder on all the things we have to keep in shape around the casino and hotels and the new event center. We also have lots of inventory. We maintain a inventory file. We can search and update parts. We can issue and receive parts. We can print adhesive labels with barcodes for our bins. We have added pictures of our parts. We have inventory reports. We do so many PM so we are able to maintain equipment. We can search and update it. We have created several reports that we use all the time. Right now we are on the cutting edge of rolling out a work order system to the whole casino. It has lots of features, some we use and some we don't. I know that we have our MaintiMizer program running very well. It's a work in progress and you need people to work to keep it that way. And I guess you will have to stay tuned on what else it will brings. We are happy with what we have built in it.

Pros:

Its a great reminder of all the things you have to do.

Cons:

Importing old program to new program will require work on cleaning up old data.

Ashcom Technologies Response

8 years ago

Roxy thank you so very much for your review of MaintiMizer! We have heard from others that MaintiMizer can be more cost effective then some of our competition and we are thrilled that after that investment you can see a return so quickly! We value our partnership with Mystic Lake and look forward to continuing to grow with your business!

Benjamin
Plant Engineer in US
, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Plant Engineer

5.0 8 years ago

Comments: Our company has been using the Web Edition of Maintimizer for several years. Our experience has been very positive. So positive we rolled out the system to all of our PA and NY operations. The system has improved our operations up-time by 10% on average. The asset tracking has helped us make smarter decisions on replacing equipment. Our maintenance mangers use the system every day for tracking work orders, purchase orders and preventive maintenance. Hands down purchasing Maintimizer has been one of the best decisions we have made in software over the last 10 years. The ASHCOM support staff are great to work with. We have not needed much support but when we did the team at ASHCOM worked though the challenge and helped resolve the issue.
Why did I choose Maintimizer over the other systems available? Because I liked the format of the system and the dash board was simple and user friendly. Any PC skill level can understand and use the system.
If you are a company looking for a simple and accurate computerized maintenance management system, then Maintimizer is a smart investment.

Pros:

User friendly

Cons:

Report Query are a little hard to understand. I wish project tracking had more functionality.

Ashcom Technologies Response

8 years ago

Ben thank you for your review of MaintiMizer! We appreciate the feedback on our Support Dept and you explaining exactly why you chose MaintiMizer! We will take your advice on enhancements as well! Thanks again!

John
Engineering Storeroom Coordinator in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Very long term

5.0 8 years ago

Comments: I have been using maintimizer since 1999 , I would be your best salesman as I have been using maintimizer for 17yrs (used a competitor product for a time but actually came backto maintimizer which should speak volumes on how good the maintenence tracking and inventory etc. Is )

Pros:

Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Cons:

Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

Ashcom Technologies Response

8 years ago

John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!

Louis
Director IT SVC in US
Food Production, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Maintimizer

4.0 4 years ago

Comments: The product works and is reliable. It just seems to take our primary user more time than it should to do daily tasks.

Pros:

We migrated from the Maintimizer on-premises version to the cloud version and are very happy with the administration and availability of the product.

Cons:

The product seems cumbersome. We have lots of parts and processes and it would be nice if there was a way to tag parts as "favorites" for items we use a lot. This would move those items to a filtered dispaly. Also when performing frequent tasks, if the user could setup an express version with default answers to certain fields. These fields would be defined by the user with the default response.

Ashcom Technologies Response

4 years ago

Hi Louis, We appreciate you taking the time to review MaintiMizer. Glad to hear that you're happy with the cloud version! We loved your suggestions on ways to improve MaintiMizer and we've forwarded your review to our Development Team. Thanks for being a MaintiMizer user! - The MaintiMizer Team

Doug
Supply Chain Manager in US
Chemicals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

4.0 4 years ago

Comments: Our experience with the software has been fantastic, a lot of that was because of the training we received and the support we got from MaintiMizer during the start up and in the first month of use.

Pros:

Training and follow up support, were two of the keys to our successful use of the product. We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone. The product allowed the various crews on different schedules to make and leave notes on the status of various tasks and repairs being made on different pieces of equipment. We are a 24/7 facility so the ability to allow cross shift communication and the ability to allow everyone to see the status of a repair has been very valuable.

Cons:

The only problem we found is that we could not link MaintiMizer in with our lock out tag out program.

Todd
Maintenance Tech. Lead in US
Semiconductors, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Entering WO's into system, and giving out Pm 's to Techs on a daily basis.

4.0 6 years ago

Comments: ease of knowing what you put in comes out the way it should

Pros:

Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building. Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

Cons:

PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Ashcom Technologies Response

6 years ago

Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!

Jose
Research Technician 3 (mecanic)
Farming, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

The program that every company must have

5.0 7 years ago

Pros:

It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

Cons:

On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

Ashcom Technologies Response

6 years ago

Thanks for the detailed review Jose! We’re glad to hear that you’re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you’re interested in pursuing business specific requests.

Qaiser
Maintenance Planner in Canada
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Review

4.0 4 years ago

Comments: Overall experience is good, worth the money paid for it.

Pros:

Dashboard is something unique I would say. Not many application software are equipped with detailed dashboard where one can get all required information in one single click. easy to use and have options to extend its features

Cons:

Does not allow multiple windows at one time, could be possible in other versions but the one I have doesnt support multiple windows to one user. extract report could be made much more easier and compatible with other applications.

Ashcom Technologies Response

4 years ago

Hi Qaiser, We're glad you took the time to review MaintiMizer! If you are using our recommended MaintiMizer browsers, you should be able to have MaintiMizer open in multiple windows. If you're having issues, our Support Team would be more than happy to help. Head over to https://www.ashcomtech.com/services/customer-support to submit a ticket. Thanks for being a MaintiMizer user. - The MaintiMizer Team

CarolAnne
MRO/ENINGEERING COORDINATOR in US
Machinery, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Lost without MaintiMizer

4.0 8 years ago

Comments: We have been using MaintiMizer for over 5 years. We absolutely love the software and customer support. The software has amazing features that really make doing my job easy. We love that we can do more than just Inventory Maintaining in the software. We use PM Plan, Equipment Tracking, Input Work Orders, Purchase Orders / Requisitions, Key Inventory, Invoicing and more.

Pros:

I love how many different types of things you can do in the software other than just Inventory Management.

Cons:

Query Builders.They are helpful and awesome but difficult to use if unfamiliar. It is pretty amazing that you can make any report you desire.

Ashcom Technologies Response

8 years ago

Carol Anne thank you for your review of MaintiMizer! We are glad MaintiMizer can help make your job easier for you! We truly appreciate your continued support of MaintiMizer and Ashcom!

Mike
Maint, Facilities, MRO Manager in US
Logistics & Supply Chain, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Outdated software

3.0 4 years ago

Comments: Ability to break down costs to finer details.

Pros:

Ability to populate parts and machine databases.

Cons:

Some important features only work in internet explorer.

Ashcom Technologies Response

4 years ago

Mike - we're glad that you're utilizing MaintiMizer's reporting functions. We'd appreciate it if you could detail some of the issues you're seeing when using browsers outside of Internet Explorer. Shoot an email over to [email protected] detailing your experience and we'll be able to help you out! - The MaintiMizer Team

Kevin
Electrical Engineer in US
Packaging & Containers, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Menasha Facility Usage of MaintiMizer in CMMS, replaces MP2 in 2019

4.0 4 years ago

Comments: Okay

Pros:

Easy access by other users on our internal Ethernet network. Using VPN works well if your connection is solid.

Cons:

PM Task is hard to understand, we developed equipment numbers that are call tasks, best way to track for us. Struggling to find it to reschedule or generate each top of the month.

Ashcom Technologies Response

4 years ago

Kevin thanks for taking the time to review MaintiMizer. We'd love to help you better utilize our PM Task function, our Professional Services Team is available to help. Shoot an email over to [email protected] detailing your issues and they should be able to help you out! - The MaintiMizer Team

Brandon
Maintenance Reliability Coordinator in US
Automotive, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Happy User

4.0 8 years ago

Comments: I am a maintenance coordinator for my company. I use Maintimizer every day to write Work Orders and Preventative Maintenance WOs. It is very easy to use and has many other tools that our company is able to use in other departments. I enjoyed the training Ashcom has provided. Overall I am satisfied with this great tool.

Pros:

easy to work with

Cons:

cant delete equipment no longer in use with out deleting all old records tied to it.

Ashcom Technologies Response

8 years ago

Brandon thank you for your review of MaintiMizer! Of course the delete feature is there for data integrity but we are looking at added functionality in that area! Thanks again! P.S. We owe you a Tigers game!

Roberta
Admin-NSS support in US
, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Just my input

4.0 8 years ago

Comments: There are still some areas that could be made more user friendly. Like printing reports, Hierarchy viewing abilities could be better, especially for those who don't use it all the time.

Pros:

I like the Customer Service I receive when I need help. There is no hesitation on waiting time and I am not tech savvy but they understand what I what I need.

Cons:

the Queries are usually the most challenging

Ashcom Technologies Response

8 years ago

Thank you for your review of MaintiMizer Roberta! We appreciate your feedback and will use that for future enhancements to the system!

William
Maintenance Planner in US
Automotive, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

System is user friendly and easy to use

4.0 6 years ago

Comments: Learned new system and its functions

Pros:

Maintimizer is easy to use and all menu options are laid out in a good format. Inventory function is also user friendly.

Cons:

PM system needs added functions. Would like to have it where when a PM is closed and you have 2 overdue PM's for the same item it should prompt you to close the older PM's out.

Ashcom Technologies Response

6 years ago

Hi William, thanks for the review! We put a lot of our resources into maintaining MaintiMizer's ease to use, so thank you! We also appreciate your suggestions, we're continuously improving MaintiMizer and this is a helpful recommendation. We look forward to working with you and the rest of Fehrer!

Brittany
Administrative Assistant in US
Plastics, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Such an easy to use program

5.0 8 years ago

Comments: We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding!

Pros:

easy to navigate

Cons:

none so far

Ashcom Technologies Response

8 years ago

Brittany thank you so much for your review of Maintimizer! We are so glad that you are using the benefits of MaintiMizer at your location! We strive to provide exceptional Customer Service and will applaud our team for the care they have provided to you!

Tara
Maintenance Records Clerk &General clerical worker in US
Food Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

This is very user friendly once you figure it out.

4.0 7 years ago

Comments: MaintiMizer program makes it easy to put in parts on things that are worked on. Love the pm area too. Reminds our mechanic last time things are done and when they need to be done again.

Pros:

MaintiMizer software is user friendly after you get the hang of things. It takes a bit to get use to like anything else.

Ashcom Technologies Response

7 years ago

Tara we are glad you like the PM area & are also utilizing parts! We have a mobile product as well that helps when your Techs are out on the floor! We are happy to show you ways in which you can go paperless!

David
Project Engineer in UK
Utilities, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Maintimizer is an excellent CMMS tool with good functionality.

4.0 7 years ago

Pros:

The system is easy to use and administrate. Excellent customer support from the team. The functionality of the program enables the administrator to make some screen changes without further costs.

Cons:

Some minor issues at the start but resolved on the run. This was mostly due to the program upload which was corrected.

Ashcom Technologies Response

7 years ago

David thanks for taking time out of your busy schedule to submit a review of MaintiMizer! We appreciate you!

Jim
Property Management Director in US
Used the Software for: 2+ years
Reviewer Source

I've been a user of Maintimizer for over 20 years. I've found it easy to use and very affordable.

4.0 6 years ago

Comments: Improver reliability of equipment.

Pros:

Very usable for our needs at an affordable price. I like that we can use just the PM portion without having to populate the rest of the system.

Cons:

Has many features that we don't use. Would be nice if we could just pay for the portions we use. We use only the PM portion.

Ashcom Technologies Response

6 years ago

Jim, thanks for taking the time out of your day to give MaintiMizer a review! We love to hear from our long-time MaintiMizer users, especially when they still enjoy using the software after 20 years. Here's to 20 more Jim!

Lester
US
Food & Beverages
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice

Maintimizer CMMS Installation and Usage

5.0 11 years ago

Pros:

The software is very easy to manipulate and very adaptable. We use the hosted version and have seen no downtime with the system. It is user-friendly, which makes it easy for your users to train, including operators and mechanics. Aschcom is very supportive, and if you have questions, they usually can get you immediate help.

Cons:

When generating PMs, there is not an automatic function that creates a due date for PMs. For instance, if I generate PMs for a two-week period and I have weekly PMs for the same piece of equipment, it will give them both the same due date. So you have to go through each PM and change the PM due date. Also, it is very difficult to perform mass changes without going through each record.

Ashcom Technologies Response

6 years ago

Thanks Lester, this is a very well written review! We appreciate you taking the time to give us some feedback! Regarding your suggestion that you would like a better way to perform mass changes we do have a feature on MaintiMizer to apply global changes. Our support team is always happy to help, 800 366 0793.

Steven
Maintenance Technician in US
Used the Software for: 1-5 months
Reviewer Source

We're setting up the system for our Company. Amazed at how much information the system can hold.

5.0 8 years ago

Pros:

This software is going to be great for tracking and assigning PMs and work orders. Tracking repairs on equipment to note repetitious repairs. Adding in total repair costs of equipment to justify replacements or major overhauls of equipment.

Cons:

In starting from scratch, there is a lot of data entry required. Although customer service is a great help at uploading information, there is a lot of work on our end too.

Ashcom Technologies Response

7 years ago

Steven we are so glad you are able to for track and assign PMs and work orders using MaintiMizer! Of course starting with a new software package does require some leg work but we are here to support you every step of the way!

Larisa
Regulatory Compliance Manager in US
Used the Software for: Not provided
Reviewer Source

Helpful Program

4.0 8 years ago

Comments: Maintimizer has been a useful program within our company. We use Maintimizer to keep track of work orders and find it useful to keep track of information and keep records to meet compliance standards. This program allows us to keep all the information together and allows different individuals to input information. There are many different capabilities within the program so we keep discovering new ways the program can simplify things we are already doing.

Pros:

Useful program that helps to save time and good customer service

Ashcom Technologies Response

8 years ago

Thank you for your review Larisa! We are very glad that MaintiMizer has saved you time and simplified your processes!

Robert
Director of Maintenance in US
Machinery, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

The software seems to have almost unlimited capabilities.

5.0 8 years ago

Pros:

Our reo knows the software inside and out. The support group for the software is great. The Aschom company seems to care about customer.

Cons:

Setting up the software is cumbersome. Would like to see examples of what other companies did so we don't have to reinvent the "wheel" When taking the classes, I would have like to have spent more time on setting up examples to back to work to use as outlines. A "help window" (like windows has) would be nice instead of having to call or email (for simple problems)

Ashcom Technologies Response

8 years ago

Robert thank you for your review of MaintiMizer! We are glad you are taking advantage of the many capabilities MaintiMizer has to offer! We do have some examples to offer on how to set up the system best as well as Consulting classes and offerings if you are interested! Also we do have a Support "chat" if that is what you are referring to by "support window"!