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About ETAP

Analysis platform for the design, simulation, optimization, and automation of generation, distribution, and industrial power systems.

Learn more about ETAP

Pros:

And it covers all the required electrical calculation we may encounter in the work. The technical support is good basically.

Cons:

Lack of some common products (e.g. cable library).

ETAP ratings

Average score

Ease of Use
4.2
Customer Service
4.3
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.6/10

ETAP has an overall rating of 4.5 out 5 stars based on 82 user reviews on Capterra.

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Filter reviews (82)

ramesh
ramesh
Senior Project Manager in India
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

EMS by etap, leader in electrical protection coordination

4.0 6 years ago

Comments: Short terns optimisation to improve Specific Fuel Consumption (SFC).

Pros:

It has automatic steady state generation control of voltage and frequency, load forecasting and scheduling and helps save the energy and thus the money. It is from one of the best developers of electrical software- ETAP and hence very reliable.

Cons:

Its configuration requires detailed system knowledge. Inaccurate data or metering instruments such as CT, PT, etc. may lead to errors but that is true for other such software also.

ETAP Response

5 years ago

Thank you for your feedback. Please contact our support in one of our three local office for assistance.

credo
technicien in Benin
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Best electrical design software

5.0 2 years ago

Comments: With ETAP I have designed many projects in the field of electricity

Pros:

ETAP is a very easy to use application for electrical design, the features are very understandable and the rendering is professional

Cons:

Personally I did not see any disadvantage at my level

ETAP Response

11 months ago

Thank you for your positive feedback

Carlos
Senior Electrical Engineer in US
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Etap user

3.0 4 years ago

Pros:

Etap Arc flash capability is great! Very good

Cons:

Not very user friendly. Not very easy to use

ETAP Response

4 years ago

Thank you for your recent review. ETAP is a very comprehensive software suite with hundreds of modules to choose from. We encourage all of our users to enroll in one of our many workshops around the world, with many available online now: https://etap.com/training

Given
Self Employed in Namibia
Accounting Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

ETAP reviews

5.0 3 years ago

Comments: Etap may be very beneficial for an electrical engineer, and is remarkable to new version electric systems. It lets you to finish many extraordinary varieties of studies, from load waft to arc flash, grounding, and plenty of more. Certain modules are bought separately, along with the harmonic and motor beginning modules. It can however get high-priced in case you want all of them, however simplest sporadicly. Customer assist has been quite good, they'll help you if you have technical questions about a way to version sure things, or if the library does now no longer have a particular version of breaker, for example

Pros:

Comfortable while using the software program and smooth interpretation and attractiveness of results." "It could be very beneficial & beneficial device for each electric engineer. High degree Calculations may be accomplished very precisely & with excessive degree of accuracy." "I constantly loved operating with etap due to the high-satisfactory of the software program and correct results. Plus the truth that the reviews do not appear to be from a kind creator the manner SKM looks." "Etap could be very beneficial for an electrical engineer, and is first-rate to version electric systems."

Cons:

"Various variations have mistakes that provoke new releases." " Some Problems with distinct faucet changer for parralel application. Its Hard to personalize a TCC curve." "Problems with the installation, the extrade from check model to complete model creates many problems." "It Lacks a few common products (e.g. cable library)."

ETAP Response

2 years ago

Thank for you feedback. Just as with every other software, new releases may have minor bugs, that's why it is important to issues point release with fixes. ETAP is tested thoroughly prior to every release and as you know complies to high-impact standards requested by the nuclear industries world wide. ETAP had 100+ audits from independent auditors over the last 30 years, with an average of 3-5 audits per year. You can read more about standards and QA audits on our web site https://etap.com/audits

Noor
Team Lead Engineering in Pakistan
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

12 Years of Experience with ETAP Software

4.0 5 years ago

Comments: Overall, I'm a happy customer with ETAP software. Good work team ETAP! :)

Pros:

There are a few things in ETAP that are actually very attractive. 1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels. 2. Help Desk support is an excellent feature with FTP support area for large file handling. 3. One click report generation with study/scenario wizards saves a lot of time for complex projects.

Cons:

There are a few things in ETAP that are actually annoying sometimes. 1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time. 2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases. 3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard. 4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time.

ETAP Response

5 years ago

Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases.

Prawit
Electrical, Control & Instrumentation Engineering Department Manager in Thailand
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Comments for ETAP

4.0 5 years ago

Comments: Good but something should be improved otherwise customer would seek for other brand.

Pros:

User friendly and thus easy to use than any other power system analysis softwares.

Cons:

Grounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage. Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study. Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved.

ETAP Response

5 years ago

Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more.

Jaman
Electrical Consultant in India
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 2+ years
Reviewer Source

An User Pleasant Electrical Design Key

4.0 5 years ago

Comments: 1) Electrical Design Validation (Switchgear/Transformer/Cable etc. Rating)
2) Protection Coordination
3) Personnel & Plant Safety thru Arc Flash

Pros:

1) Load Flow 2) Short Circuit 3) Motor Starting 4) Relay Coordination: Sequence Operation

Cons:

1) Harmonic Analysis - Result Difficult to Compare IEEE 519 2) Relay Coordination - Taking More Time to Prepare TCC 3) Not Having Feature to Change the TAG Nos. At A Time All Together (Like in Word Find/Replace) 4) Not Having Feature to Prepare Any Component Library User Friendly. 5) Not Having Feature to Change Model Component Symbols from IEC to ANSI or reverse all together at a time.

ETAP Response

5 years ago

Thank you for your positive review and feedback. In regards to the items you pointed out in your review: 1) Harmonic Analysis: The new plot manager introduced with Version 18 should make results easier to compare. Is there a specific feature that you think we should add? 2) Taking More Time to Prepare TCC I would like to recommend trying our zones of protection viewer which sets the zones of protection and allows you to plot all the TCCs in one shot. The feature comes with protection device coordination. 3) Change TAG Nos. all at once: Feeture for future release 4) Prepare Any Component Library User Friendly. We have How-To tutorials https://youtu.be/oD4Ox7xzVTE or reach out to our ETAP HelpDesk & ask them to create these models for you. 5) Change Symbols from IEC to ANSI or vice versa: Select all the elements in your project, right-click and select symbol. You can then switch from ANSI and IEC symbols

Bruce
Executive Vice President in US
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fabulous

5.0 5 years ago

Comments: I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software.
I use Arc Flash, Transient Stability, Ground Grid, LDFL, Short Circ, STAR religiously

Pros:

I have been using this software for 30 years. I have been a ETAP Agent for 20 years. I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software.

Cons:

That is has taken so long to get key modules developed such as Panel and the Distance Relay. It has cost me many oppertunities in sales.

ETAP Response

5 years ago

Thanks you for your feedback. As the saying goes, "good things take time, greater things even longer" Panel has been around since the earlier versions of our software. Distance Relay took a while to develop, verify, and validate since it does integrate with a lot of other analysis tools in our software suite. We also added a number of distance relays to our library which contain 1000s of settings and match the manufacturer 1:1. The module is now available and we have enhancements coming out in our next release ETAP 19.5.

Jennifer
Project Engineer in US
Oil & Energy, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Incredibly powerful with many improvements needed.

5.0 3 years ago

Comments: We are solving the requirements set up by NFPA 70E and IEEE requirements to keep workers same.

Pros:

TCC, Arc Flash and short circuit studies help keep facility personnel safe and help identify where changes are needed.

Cons:

Running large study wizards needs to be able to produce the reports at the end. It is extramely troublesome to have to generate EACH report from a 200+ node compressor station where you have 20+ configurations for studies that are scheduled to run. Also printing TCC with the elements shown in the curves needs to be easier.

ETAP Response

3 years ago

Hello Jennifer, thank you for your positive feedback. Please contact our 24/7 online technical support to assist with your challenges. We want to make sure you can work most efficiently even with large project studies and reports. Our technical support is available at https://helpcenter.etap.com

Mathew
Division Manager in Canada
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Powerful Software

4.0 5 years ago

Comments: Overall it has been positive. It would be nice to have more higher level courses in my area. It is powerful software and takes some getting use to.

Pros:

Very powerful software. I like the reports that can be generated. The star graphs are really nice and look good in reports. I like being able to set up macros, it makes running multiple test cases a lot easier.

Cons:

I do not like that I have to buy a ton of modules just to get one feature. The experience thus far has been that we buy some modules and start performing a study. The results are not what we expect just to find out we are missing one feature that is in another module that we didnt buy. There seems to be little features that are important to other studies that are hidden within other, more expensive, modules and generally we do not need the entire other module, but have to buy it because we need the one feature to complete the study. There are also some minor bugs such as not being able to have an NGR monitoring relay on a zig zag transformer. We also ran into an issue modelling a Y-Y transformer. The ETAP software does not allow for the consideration of the tank effect. These issues have work arounds but its hard to explain to a client that ETAP doesn't have this built in so we have to use a work around. I also do not like that there is no save as ability. The save a copy of the file is weird.

ETAP Response

5 years ago

Thank you for your great review. Since many modules work hand-in-hand it is sometimes necessary to get modules that will not apply to the cor or your project. We will make sure our developers receive the information from your review, so your suggestions can be taken into consideration in future releases. Contact your local ETAP representative about alternative or temporary use of module you may only need occasionally. in regards to "Save As" try Shift S. Here is a link to all of our Short Cuts https://etap.com/support/etap-shortcut Enjoy!

Sidney
Manager of Electrical Engineering in US
Mining & Metals, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very good for heavy industrial power

4.0 5 years ago

Comments: How power large motors on weaker power systems. Simulation of motor starting on large mobile machines. Determination of power quality impacts in the proposal stage. Performed alternate studies to verify alternate power system designs.

Pros:

The ability to dynamically model wound rotor motor starting with a time variable liquid rheostat. A good library of multifunction electronic relays. A good library of electronic motor protection relays.

Cons:

The library of basic TOC relays is not as complete as other packages. A lot of additional modules to buy and pay maintenance on. The wound rotor induction motor rheostat starting requires a chunk of calculations to get it in the form needed for ETAP. A lot of the ETAP trainers did not understand about wound rotor motor modeling and it took a while to get to the courses needed.

ETAP Response

5 years ago

Thanks you for your feedback. Our support team is always available to assist with any issues you may run into. Should you find any libraries that are not available, just create a ticket in our 24/7 online HelpDesk and we will create them. In regards to any issues that go past the regular support questions, you can always escalate your case or contact your local ETAP sales engineer to assist. One of our research engineers for induction motors will get in touch with to assist with you questions.

Giovanni
Senior VP in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ETAP Software Review

5.0 5 years ago

Comments: While initially I started using it almost exclusively to conduct studies (such as Arc Flash, Dynamic motor start transient, harmonics etc.) I now routinely find it easier to generate a power model as part of my "design" efforts for a new project and take advantage of it to validate cable sizing, voltage drops, selecting/procuring properly coordinated protective devices and determining required AIC ratings before specifying new electrical gear.

Pros:

It is probably the most widely used power modeling software so it is easy to share with other users. All of its functions and device editors are "extremely" thorough offering an almost overwhelming number of study customization options. Overall, its use if fairly intuitive (but there is no substitute for attending a good old fashion class if you are a first time user). The online tutorials are excellent and tech support is great too.

Cons:

Like most software, ETAP does have some quirks that a user needs to learn either by peer coaching or through painful firsthand trial & error.

ETAP Response

5 years ago

Thank you for your feedback and your great comments. There is a third way of learning ETAP software: ETAP hands-on training in one of our training centers or at one of the over 100 training classes around the world. Check out our workshop schedule at https://etap.com/events/events-schedule

Mariano
Senior Electrical Engineer in Netherlands
Renewables & Environment, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good tool

4.0 5 years ago

Comments: Good

Pros:

Friendly environment and the help is also good

Cons:

Better and more accurate grounding calculation

Alternatives Considered: The Power Tools

Reasons for Switching to ETAP: Better price

ETAP Response

5 years ago

Thanks you for your feedback and great review. Check out our latest Ground Grid enhancements in ETAP 19.5, which will be release soon. https://etap.com/19.5

Douglas
Area Manager in US
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Solid software and support

5.0 5 years ago

Comments: We have used ETAP successfully for Arc Flash studies, cable thermal analysis, and grounding studies. The software overall performs well in all our scenarios.

Pros:

The variability of the modules and options for running simulations are pretty extensive.

Cons:

Some of the initial modules are expensive, and in general the functionality and setup are not as intuitive as I would like.

ETAP Response

5 years ago

Thank you for your feedback. We are trying to improve and simplify the setup process with every release. Any suggestions are always welcome and you can provide feedback directly to our sales engineers or our online HelpDesk.

Mar Ulysses
Engineering Supervisor in Philippines
Utilities, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

ETAP Review

5.0 5 years ago

Comments: ETAP has made power system simulations faster and accurate.

Pros:

- Ease of Use - Customer Support - Regular Updates

Cons:

ETAP Real-Time Module is quite expensive.

ETAP Response

5 years ago

Thank you for your feedback. Yes, ETAP Real Time is expensive compared to the off-line version. ETAP Real Time also involves a considerable time of integration cost from our engineers. However, unlike similar software packages, ETAP can be used from the early concept stages to the full integration with operations without having to change the the software.

Ardian
Consultant in Albania
Renewables & Environment, Self Employed
Used the Software for: 2+ years
Reviewer Source

Etap software as the key of the success in power smarting

5.0 5 years ago

Comments: I use it and I contribute to sell and marketing it as Etap representative in my region area in Europe

Pros:

The accuracy and the performance of the software

Cons:

The simplest form for the complex power system calculations

ETAP Response

5 years ago

Thank you for your positive feedback

Natalie
IT Contracts and Procurement Specialist in US
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Necessary for success

5.0 3 years ago

Pros:

ETAP is a necessary tool for daily oil and gas engineering needs.

Cons:

We have no issues with this application.

Scott
Sr. Manager in US
Utilities, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ETAP Review

4.0 4 years ago

Comments: ETAP allows me to create and analyze conceptual system layouts easily. It has been an indispensable tool for me and my team.

Pros:

The study wizards and the ability to export results is extremely useful in analyzing and presenting results of various analyses. The program is user friendly.

Cons:

I have had issues printing one lines in later version directly from ETAP. Although our network configuration may well contribute to the problem, we have not been able to solve the issue.

ETAP Response

3 years ago

Thank you for your review and positive feedback. You can contact our 24/7 Technical Support Help Center and request assistance with your printer issues.

Gavin
Electrical Engineering Manager in South Africa
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Gavin Olivier's Review of ETAP

4.0 3 years ago

Comments: Positive

Pros:

The product is easy to use. Projects are quick to set up. Results are easy to interpret. Default values are helpful when equipment specific values are not available.

Cons:

The help function does not explain engineering concepts only how the value is required for ETAP. it would be helpful if engineering principles and concepts were explained

ETAP Response

3 years ago

Hello Gavin, thank you for you positive feedback. We suggest to take one of our hands-on workshops to learn more about the engineering background needed to understand the functions used in ETAP. Got to https://etap.com/events to sign up for a virtual or in-person workshop.

Francois
Electrical Engineer in Canada
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Progress to be done on parallel application and TCC curve

5.0 5 years ago

Comments: Very good sofware. Excellent support.

Pros:

Arc flash, starting and load flow studies are easy to modelized and start to get a fast result.

Cons:

1- Problem with different tap changer for parralel application 2- Hard to customize a TCC curve

ETAP Response

5 years ago

Thank you for your feedback. Please contact our local ETAP representative or ETAP support to assist you with your questions. Recent ETAP releases feature many enhancements for the customization of TCC curves ranging form changing color schemes and different plot option to customizing the footer section with project related data.

Weining
Associate Professor in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ETAP for Power System Study

5.0 5 years ago

Comments: The software is of high impact for students' learning and project experience.

Pros:

Incorporating industry standards. This software suite is widely used in PC companies.

Cons:

It will be very helpful to have examples of "small" systems for beginners to learn the software.

ETAP Response

5 years ago

Thanks you for your feedback. Our ETAP demo version has a few projects that are fairly small. You can also contact our local Houston office to assist you with your request. I am sure they would be happy to help. We also provide alot of training and support through our online HelpDesk.

MANAN
ELECTRICAL ENGINEER in US
Design, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

GREAT TOOL FOR DOING POWER STUDIES

5.0 5 years ago

Comments: CLIENT'S POWER STUDIES REQUIREMENTS, ARC FLASH ANALYSES, ARC FLASH LABEL PRODUCTIONS, TIME CURRENT COORDINATION, ETC.

Pros:

FEATURES SUCH AS FAULT ANY BUS, CONTOURS FOR ARC FLASH ENERGIES, ETAP MOBILE APPLICATION, EASE OF USE.

Cons:

SOFTWARE UPDATE PROCESS THAT INVOLVES AUTHENTICATION EVERYTIME FOR EACH USER, NO ONLINE AUTOMATIC UPDATE, LIBRARY COMPONENTS LACK FEATURES SUCH AS ZONE SELECTIVE INTERLOCKING, NOT EXTENSIVE LIST OF COMPONENTS AVAILABLE WITHIN ETAP LIBRARY SUCH AS GE/ABB - AKR EGTU CONVERSION KIT, ETC.

ETAP Response

5 years ago

Thank you for your feedback. Please contact our HelpDesk engineers to assist you with installation issues. Please upgrade to our next ETAP 19.5 release which will include may new features and enhancements, including Zone Selective Interlocking. For additional equipment libraries, please send a list to our support team. We are always looking to expand already extensive libraries.

Jamila
Principal Engineer in US
Utilities, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

ETAP

4.0 5 years ago

Pros:

The annual maintenance contract for this software is expensive.

Cons:

Each version has errors that initiate new releases.

ETAP Response

5 years ago

Thanks you for your feedback. We always thrive to deliver the best possible product to our customers. We see it as a our responsibility to release a new point release if we find any issues with our software, instead of waiting until a customer runs into issues.

Mohamed
Senior Electrical Engineer in France
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Highly recommend for this software

5.0 5 years ago

Pros:

Cover all related topics for electrical issues

Cons:

No technical support in Egypt or periodic live Seminars

ETAP Response

5 years ago

Thanks you for your feedback. You can get 24/7 online support on our HelpDesk or you can call our support from 3:00 PST to 17:00 PS. Also, please feel free to contact our MENA office in Dubai or our European office in France. Here is a list of all our Global Support hours: https://etap.com/support/global-support

Erick
Dispatch Engineer in US
Chemicals, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

ETAP a well rounded software

4.0 5 years ago

Pros:

ETAP has numerous configurations and different ways to accomplish the same task to accommodate different user operating preferences. A establish software that meets most needs and appropriate learning curve.

Cons:

ETAP has several promising add-on modules that need to be purchased for good reason. However, an all inclusive package at least with initial testing features would be beneficial to get familiar with such features.

ETAP Response

5 years ago

Thank you for your feedback and positive comments. Since ETAP is a modular platform, you can contact your local representative and ask to try a module to see if you like to purchase or subscribe to it. Our Gulf Coast office in Houston offers many hands-on workshop where you can try out my different module.