18 years helping Israeli businesses
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About Top Echelon

AI-driven applicant tracking software with resume parsing, activity tracking, job pipelines, email marketing, and social media tools.

Learn more about Top Echelon

Pros:

Big Biller is very intuitive, easy to use and develop. Price point is right and customer service is great.

Cons:

Can't attach email without it going to recipient's spam folder.

Top Echelon ratings

Average score

Ease of Use
4.5
Customer Service
4.7
Features
4.4
Value for Money
4.5

Likelihood to recommend

8.8/ 10

Top Echelon has an overall rating of 4.6 out 5 stars based on 516 user reviews on Capterra.

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Filter reviews (516)

Cherice
Cherice
Founder in US
Verified LinkedIn User
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Why you should consider Top Echelon

5.0 2 years ago

Comments: My overall experience has been wonderful and has made my job of quickly locating candidates in the system very timely and with ease because of how their software is structured. I use it everyday, for every search.

Pros:

What I like most about their software is how easy it is to search for candidates, input candidates, communicate with them and clients and how all the information is stored in the system. I also LOVE their help desk. Always responds quickly and with the correct information the first time.

Cons:

I feel the search features could be more robust.

Roland
Director of Sales and Recruiting in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Top Echelon is a great platform for For agency recruiters and executive search consultants

5.0 9 months ago

Comments: As I stated, I really like this platform. It is by Recruiters for Recruiters and it shows!

Pros:

•A Very strong ATS •A fully functioning CRM •Great Sourcing Tools and Job Posting abilities •Strong Reporting tools •Great Careers Page addon •Texting and SMS abilities •Email tracking •Social Network Integrations •Google Chrome add-on •A.I. Job Description writing tools •Stellar Support and Training •A VERY DOABLE PRICE POINT!!!

Cons:

I really don't have any issues with this platform. Maybe one day the ability to scroll right and left to go back and forth in open profiles on a list....It is possible for applicants for individual job posts.

Frank
President in US
Insurance Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

New Platform is Extremely Difficult to Navigate

3.0 4 years ago

Comments: The only reason I'm still with Big Biller is, despite the awkward, and user unfriendly interface in the new platform, moving to another service is out of the question during this Covid-19 pandemic where business is down 30%. Our bandwidth, as a small company, for non revenue generating projects has to be kept to a minimum. The customer support is great but software layout and design should be intuitive and not require so many calls to support to begin with. I remain hopefully BB will work out the kinks. I pay $15,000 a year for Linkedin Recruiter so money is not the deciding factor, ease of use is. Originally Big Biller had the friendliest customer support and simple layout and that was the deciding factor. Not cost alone

Pros:

Great customer support and easy to reach by phone or online chat.

Cons:

The new version of Big biller has set me back 20 years in my productivity. I actually go out of my way to use Outlook and avoid the new BB cumbersome, user-unfriendly interfacte. The 'running man" (we call him 'burning man' icon offers no clue as to what menu lies underneath. The 'hot list' icon looks like a poop emoji and I had to have someone explain this to me. Too many lengthy menus that open, vanish, disappear, are difficult to find once they are minimized, etc. I'm advanced with computers and can design basic code and find this new platform roll out very dissapointing.

Eddie
Director of Recruiting in US
Defense & Space, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

What a great Recruiting tool

5.0 9 months ago

Comments: We are very happy with Top Echelon and will continue to use this product.

Pros:

The user experience is very easy to learn and setup.

Cons:

The parser could be more robust and for some reason my extensions that highlight words does not come through very well. But the extensions do work on the resume widget, so that is a plus, i just wish they showed up better on the screen.

Steve
Managing Partner in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

How to Maximize TEN service

4.0 9 months ago

Comments: I have no way to search for candidates listed from other recruiting companies' jobs.
That is what pinched me on doing porfitable business. I jsut retired from my company but the last 1 1/2 years were tough,

Pros:

I learned to hard way that just posting jobs on TEN is only part of the solution. Results from recruiter company initially high but the quality of candidates was low as they just hand the candidate apply to the job and sent to me. Have figured out how to do candidate searches for other recruiters who have posted jobs.

Cons:

The searchers for candidates from the other recruiters doesn't work. I can't tell for what the candidates experience is for me jobs and that message I do send never get answered.

Mike
Owner in US
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Big Biller software review

5.0 10 months ago

Comments: I appreciate the price for what I consider a better product.

Pros:

The ease of use and the price. I also really appreciate all the features and the constant updates.

Cons:

I'm used to using folders and files so the data input is what I like least but you need to do that with any software.

Amy
Co-owner in US
Human Resources (HR) Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Recommend the Software

5.0 9 months ago

Comments: I have been using Top Echelon for over 10 years and appreciate all the hard work the developers put into the software and gearing it toward small recruiting agencies. It is super easy to use, and I love that it keeps me so organized.

Pros:

Over the years, Top Echelon has been super easy to use, and I appreciate all the recent updates. It has made my recruiting 10x faster and kept me very organized.

Cons:

Can't think of anything in particular. Everything has been great.

Gary
President and Managing Director in US
Staffing & Recruiting, Self Employed
Used the Software for: 1+ year
Reviewer Source

Running my Desk with Top Echelon

5.0 10 months ago

Comments: I have been very happy with Top Echelon. Customer service, support and training are top notch. The leadership is accessible and is there when you want advise on how to make the most out of using the platform.

Pros:

Ease of set up, use and management. Very user friendly, especially in configuring to our needs.

Cons:

Resume search does not have functionality to disqualify "tags"

Stephen
Recruiter in US
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Recruiter Daily User

5.0 9 months ago

Comments: Great support, multiple options for training, start up and on-going. Best product I've seen for the money.

Pros:

ease of installation and use, resume parsing and searching

Cons:

ability to view resumes, print is small and no option to view full page that's readable.

Larry
CEO in US
Staffing & Recruiting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tools with bells and whistles

5.0 9 months ago

Comments: I am a loyal customer who has used the product since 2014.

Pros:

The ease of use and features that directly tie-in to my business are the most important to me.

Cons:

I am missing some quick reports that were available in early versions of BB.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Top Echelon ATS review - love it!

5.0 2 years ago

Comments: [sensitive content hidden] has been an absolute pleasure to work with throughout the demo, registration and sign up process, and he's been there to answer questions and provide additional support once using the product. The abundance of training calls and webinars also make you feel connected as part of a larger community of recruitment agencies using Top Echelon.

Pros:

I'm a huge fan of the ability to automatically upload applicants as new candidates in the ATS by forwarding an email with their resume. By setting up a rule, any incoming applications from LinkedIn automatically are parsed into the Top Echelon ATS!

Cons:

The price - although it is more than fair for the quality of the software & service provided, being in Canada, I am paying an additional premium to cover the conversation rates from USD to CAD.

Carol
Office Manager in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very pleased with Top Echelon

5.0 10 months ago

Comments: As an administrator, I can view invoices and Monthly reports quick and easy.

Pros:

Top Echelon Big Biller is User friendly, easy to search for candidates, filter process for best results, upload resumes, keep notes, and view reports in a quick view.

Cons:

At this time, I don't have anything to mention.

Peter
CEO in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very strong recruiting business software

5.0 last year

Comments: Company is very responsive when there are issues with the application, which are minimal and resolved quickly. New features are introduced regularly.

Pros:

Top Echelon's Big Biller is a very strong software package for running a recruiting business. It is organized around Jobs, Candidates and Companies and included planning/scheduling and email capabilities. The software is regularly updated with new features. The software is intuitive and easy to use. It is priced reasonably and customer support is responsive.

Cons:

Would like to see better integration with Outlook for tasks, calendar and planning so that you can just use Outlook.

Jason
Account Mgr in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Top Echelon / Bib Biller review

5.0 9 months ago

Comments: We have been member for a long time and we are overall happy with TE.

Pros:

I like the DB management and seamless upload from BB to TE of our candidates when sharing. We also like the automatic job posting service.

Cons:

Sometimes common sense changes take a long time to happen in the software.

Thomas
Sr Technical Recruiter in US
Chemicals, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

user for more than a decade

4.0 last year

Comments: We have used the CRM part Big Biller for years and it is invaluable

Pros:

TEN gives credibility to a company and Big Biller is something I use everyday to a high extent

Cons:

the person who supplies the candidate has little to no rights. If a client decides to eliminate a candidate during the guarantee period if the Client affiliate has a bad contract the person who supplied the candidate just has to live with a poor contract and pay back the money earned

Kostas
President in US
Staffing & Recruiting, Self Employed
Used the Software for: 1+ year
Reviewer Source

A robust ATS/CRM that provides easy functionality at a great price point.

5.0 2 years ago

Comments: I don't have anything negative to say. The experience thus far has been positive. Still learning new things, and I'm sure I haven't fully utilized all its functionality and capabilities yet.

Pros:

The product is very easy to use. Has great functionality both as a ATS and CRM. Excellent technical support that is local in the USA. Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is pertinent to running a successful business.The other big plus is having the Network (Forum) which allows you to collaborate with other recruiters and agencies and work on split deals.

Cons:

Not sure if Top Echelon offers this but it would be nice if you could conduct more automated campaigns to attract new candidates and new clients through the platform.

Victoria
Recruiter in US
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Senior Recruiter

5.0 10 months ago

Comments: Excellent. they are there when you need them and always ready to help.

Pros:

People are the best. I enjoy working with the recruiters

Cons:

Updates are great but there may be too many for me.

Paul
Executive Recruiter in US
Human Resources (HR) Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very Good System

4.0 9 months ago

Comments: Very positive and we really enjoy the support team

Pros:

Candidate management/database. Can track jobs/candidates

Cons:

Candidate searching. I miss the codes we used to use.

Nick
Recruiter in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Top Echelon is Top Echelon as an ATS

4.0 last year

Comments: Overall, I was happy with Top Echelon. I have used plenty of ATS software and Top Echelon was one of the best.

Pros:

It served Patrice & Associates well as an ATS. It is rather easy to use, is robust and allow sourcing, recruiting, etc to work pretty easily.

Cons:

Search features could be more robust. Easy to create duplicates because the algorithm to look for duplicates was not as strong as it should have been

Cheryl
Senior Director in US
Human Resources (HR) Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

We love Top Echelon!

5.0 9 months ago

Pros:

Easy to use. Easy to get help. Lots of great learning!

Cons:

None! We couldn't live without it. Best purchase ever!

Paul
Recruiter in US
Plastics, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Top Echelon Review

5.0 last year

Comments: I'm still learning the in's and out's of Top Echelon. I'm fortunate enough to have some good support from both the TE staff as well as other using I have made a connection with within TE.

Pros:

Top Echelon has a large group of professional recruiters that work together for the common goal of making placements. We share our candidates and jobs with other recruiters that works the industry I'm working in.

Cons:

The only item I need some help with is a better way to track the date employees are placed in the company records. I would like to see a "last modified" date posted when a new person is added to the record without having to go to the people data sheet to find this information.

Brandon
Owner in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

AES review

4.0 last year

Comments: It has been good, I’ve been using it for many years

Pros:

I like everything in general there’s not one thing that stands out more than others I would say

Cons:

There are some cumbersome parts of the top edge on network, and the software in general that could be changed to make things a little, easier, less steps, but nothing major

Scott
Director of Sourcing in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

More than a Tool

5.0 last year

Pros:

Top Echelon (TE) is more than a tool. It is a means for recruiter members to find and help each other.

Cons:

It is not so much cons as there are functions that continue to be tweaked and improved. The TE team (awesome to work with) is very open to the feedback of its members.

Tom
Sales in US
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Review for Top Echelon 8/25/23

5.0 last year

Comments: I'm sure there are other good ATS systems out there but the shared networking with hundreds of other recruiting companies puts TE at the top and we don't ever plan on switching.

Pros:

The networking and receiving help or helping other recruiters on job searches is the reason Decide Consulting switched to TE and is a fantastic benefit. The first thing I do every morning is review all the JO's posted to TE in the last 24 hours.Also TE keeps me well organized, the "PIN" feature as well as job order pipeline help me keep track of a lot searches going on at once.

Cons:

I wish TE was integrated with MS Outlook, i.e. would love to click on email address instead of copying and pasting into Outlook. The bulk email function is the only redeemable thing about TE email.

Daniel
VP and Executive Recruiter in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software for recruiting

5.0 last year

Comments: My experience with TE has been overwhelmingly positive, including interactions with the core team.

Pros:

We use Big Biller for all of our recruiting operations and have been in the TE Network for almost 15 years. It's the backbone of our operation and has served us well.

Cons:

They still haven't perfected candidate searching for split placements.