POS Nation for Retail Reviews

Life made easier

Comments: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pros:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Cons:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

POS Nation Review

Comments: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pros:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Cons:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

CAP for Grocery store

Pros:

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Cons:

It was not specific to the grocery industry and is not flexible in changing to changing needs within the grocery industry. For example, when an additional tax was imposed for telecommunication cards this program did not have the ability to differentiate it which would be required in order for me to report taxes to the state. Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

Wonderful Step By Step Guidance

Pros:

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

Cons:

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

Happy with the system

Comments: The transistion period was pretty rough becuae we had a ton of inventory, and we didn't understand the program, but we always had amazing customer support. My sstaff adn I are

Pros:

Amazing support from tech support. The credit card processing is excellent They matched my rate which was the best in the industry.

Cons:

Tough to move over to it. We really liked Quick Books POS but it didn't integrate with E-Commerce. Looking forward to getting our e-commerce going agan.

EASE OF DOING BUSINESS

Comments: OVERALL IT WORKS FOR ME AND MY BUSINESS, MOST IMPORTANT MY CUSTOMERS ARE SATISFIED.

Pros:

CUSTOMERS ARE SATISFIED WITH ALL REPORTS AND RECEIPTS

Cons:

SOME OF THE CONS ARE WHEN ADDING A PRODUCT THERE SHOULD BE A FIELD THAT LETS YOU ENTER THE QUANTITY OF INVENTORY YOU ARE ADDING.

Great Tech support service

Comments: It has been a great experience overall. Very friendly & efficient

Pros:

We've had it for years & it's easy to use. Whenever I call for tech support, I get great service. I called yesterday & [sensitive content hidden] helped me get back in business quickly & efficiently. Very patient:)

Cons:

I'd like to be able to change some of the formats to suit my needs, but am not able to

Transfer from one to another

Pros:

[sensitive content hidden] was great on showing me what he was doing and how I can deal with it in the future.

Cons:

Reporting is hard, sales reports and trying run inventory control. I don't know what kind of codes to put in.

POS Setup.

Pros:

Customer service is always great. [sensitive content hidden] was friendly and knowledgeable and quickly got us setup on a new workstation.

Cons:

No complaints about POS Nation for Retail.

So helpful

Comments: Very good. I've used other softwares and they generally have not held up as well as POS.

Pros:

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

Cons:

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

sPORTING GOODS

Comments: Love it

Pros:

The point of sale is easy to use. Reports are great..

Cons:

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

Would recommend POS Nation

Comments: I know that when I call I always have someone who can guide me and answer questions. That is very much appreciated. Our Customer Success Manager, [SENSITIVE CONTENT HIDDEN] has been wonderful through this experience. He has been kind and patient. We really appreciate the fact POS Nation is a US-based company and everyone we speak to is here in the US.

Pros:

All of our needs have been met with this pos system. We appreciate that the learning curve for the software was easy and the process of integrating with our existing business was efficient.

Cons:

I would like to see a printer that prints tags for outside use, such as a tree tag. At the moment we are printing onto a smaller tag and sticking them to the tree tags.

Great system for the Money

Comments: I have spent the most part of a year researching most if not all the different POS systems out there. Though there are other systems that would fit my business model, the down fall is a lot of them are cloud base. With the lack of internet available in Alaska I need a system that I could use without total reliance on the internet. POS Nation was the best application for my needs. I was able to purchase everything I needed to operate my business, I 'm currently operating two stations with a third acting as my storage and back up system that was purchased locally for that purpose. Take the time needed to properly setup this system, the data you can get form this software will greatly assist you in making decisions in maintaining and growing your business.

Pros:

CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it.

Cons:

​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders. Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage.

Review of Personnell

Pros:

The customer support team, in particular [SENSITIVE CONTENT HIDDEN] has been awesome. [SENSITIVE CONTENT HIDDEN] was fantastic with getting my problem solved as quickly as she did. I hope that she answers any future calls we need to make.

Cons:

Inability to add surcharge for credit card/debit purchases. Our credit card processing is through Payment Depot/First Nashville and the need to go to a separate screen and hit another key, while our customer is waiting is cumbersome and not efficient, either time wise or financially. We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled. Please feel free to contact me for further response.

POS Nation tops the list

Comments: POS Nation offers great service. From the Rep in sales to the tech guys. They have always been polite, and quick with service. My only real complaint is that when I have an urgent call because a customer is waiting, I can never get through to someone right away. It can take some time for someone to get back with me. But when they do, it is usually handled.

Pros:

I like POS Nation. The Cash Register Express software is pretty good but it needs more flexibility. Need easier flexibility to run comparison reports for year to year comparisons, comparing products, etc.

Cons:

Cash Register Express needs more flexibility with all reports. Also we are a small business. Should have the ability to turn off requirements to enter passwords to do end of day and do backups.

use of POS

Pros:

ease of use for checkout, ease of understanding . simple to set up . not complicated and very user friendly

Cons:

the complicated inventory management of scanning each single sku and having to label each exact product but because of size difference each sku is different so therefore we just dont use the inventory side that much

Broad range, excellent service.

Comments: POS Nation has some of the best customer service I've come across. 24 Hour (I think anyway) technicians available, and they even assigned one person to be our contact guy for setting up the new system. He was an invaluable resource when we were just getting started. While not every technician is familiar with every POS System, they are knowledgeable enough to help solve most minor issues, or set up a call-back appointment for the next day with another agent. Could not be happier with POS Nation and their support.

Pros:

I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu.

Cons:

It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System.

owner

Comments: Really enjoy all the technical support team really listen to my needs and problem solve for my business. Make great suggestions for my operating system. I like that all my needs are in one shop.

Pros:

Step by step walks you through.easy to enter product. Easy to review stock of inventory. Manage Report from year to year. Clock in clock out. Accounting purposes, great best sellers. Times of day busy

Cons:

The return process. Not able to print reports of items when you enter them.

Very satisfied long term user 25+ years

Comments: Basic 101 business needs.

Pros:

All the basis features and daily reports

Cons:

Product photos and emailing of purchase orders with the newest software is a big plus

CAPS Team

Comments: Tremendously satisfied

Pros:

Easy user friendly Compared to other POS systems I’ve used this one is right on point

Cons:

Can’t think of anything. No complaints on anything.

POSNation Review

Comments: Inventory is a breeze and balancing is a breeze!

Pros:

The ease of use! I, the owner, and my staff love how easy it is to ring up customers!

Cons:

I did not have any adverse things to say! It’s perfect!

GREAT PRODUCT AND SERVICE

Comments: WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME.

Pros:

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

Cons:

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

I worked as a server at multiple establishments that utilized a POS system.

Pros:

This software allowed efficient customer service and quick delivery of quality product. It allowed the staff to communicate orders efficiently to the kitchen.

Cons:

There really weren't many cons associated with this software.

Great product thus far, Excellent customer service

Comments: Wonderful customer service and support, good value for the money.

Pros:

Easy to use software, durable design, only had 2 issues with it in the first full year of use, both were resolved by restarting the system which only took 5 minutes.

Cons:

I wish the screen would include an Anti-glare feature as it is used in our Garden center and is always exposed to sun.

Cash Register Express Review

Comments: tech support is awesome.

Pros:

user friendly. Easy to run reports and set up menu items. Easy for the staff to use

Cons:

wish some things could be customized for the individual business