Brightidea Reviews

I used Bright Idea to source & implement ideas from an organization of 1,200+ on an ongoing basis.

Comments: This software made it easy to collect, sort, organize, analyze, and communicate about ideas submitted by a 1200+ person organization spanning sites across the east coast (as well as an array of home workers across the country).

Pros:

The software is intuitive and mirrors social media that most people are familiar with. It is easy to customize on the whole, and meets the objectives for our business goals.

Cons:

I wish there were more options to support an ongoing program like the one we have. At Unum, we aren't looking for ideas in small spurts of time, but rather using the site as the foundation of an ongoing engagement and continuous improvement program spanning office locations and multiple departments/skills. Although we are using the tool in a way that it isn't necessarily intended, we have seen tremendous success. It'd be great to see BrightIdea work to tailor a version of the platform to a business goal like ours.

Robust and highly capable idea management platform

Comments: The service at Brightidea stands out. Throughout the sales process and more importantly, since the sales process, Brightidea have been attentive while giving us the space to explore and use the platform. There a good transparent processes for raising requests for future enhancements. In the first few months we have set up a range of challenge in the platform with very few issues - overall, it is early days, but has been a good start.

Pros:

The platform is not that big on frills, but it feels highly dependable. The navigation is intuitive and we feel no need to issue user guides.

Cons:

Currently, the reporting is robust and fairly extensive, but the ability to create custom reports would be a great addition to the platform.

Good experience but the software has some limits that can be improved

Pros:

Flexibility in terms of customized pipeline, different evaluations tools, open to external and business model canvas and business impact that allow digitalizing some activities. Customization in terms of look & feel.

Cons:

No possibility to assign an idea to a specific evaluator (some clients ask this functionality in particular when they start to use the platform). The activation of the workspace is centralized and permitted only to the admin (a high effort to innovation team). The absence of a project management tool (the functionality in the workspace is really poor). The low flexibility of the dashboard (in particular the dashboard shows the ideas in specific step and not in the stage- the step in the pipeline is typically used to make easier the activities and is not relevant in terms of process). The submission form is not effective. The development tool is assigned mainly by the submitter in a dynamic way (and specific resources defined) but if the ideas are published by a team the development tool doesn't permit to fill in the tool by all members. The absence of links to ideas and possibility to merge them if really similar or complementary. The chip can be cool but the employees are not incentivized to use them (if the employees make a good investment they gain the chips- if the employees do not invest chips have the same amount of chips)

BrightIdea Review

Comments: We started an internal crowdsourcing approach using BrightIdea and this has resonated very well with our business members. They are pleased that their ideas are able to be heard and the process is transparent.

Pros:

The look & feel of the BrightIdea platform is very easy and engaging for users.

Cons:

Functionality is limited in areas such as socialization and financials. Though the BrightIdea team is very open to hearing product enhancements and is frequently updating the software.

Brightidea has been the key to organising our innovation initiatives

Comments: It has been a great way to get everyone involved in idea sharing. We have tried this without using Brightidea but it became too complicated to manage. This software makes managing the workflow super easy!

Pros:

Very easy to adapt the software to the needs of the initiative, as well to the colors and theme of our company

Cons:

I have not found anything negative, and I continue to try to find things that could be improved, but to date have not found any!

Brightidea's customer service makes the difference

Pros:

Working with the Brightidea team is always a good experience. They're client-driven, and have continuously worked to improve their product to suit our needs.

Cons:

As with many providers of this type of software, getting it set up to track the metrics we need continues to be a bit of a struggle.

We use talent sharing functionality giving us the ability to strengthen our cross functional skills

Pros:

Brightidea gives my organization the ability to collaborate more cross functionally and strengthen skills and experiences across the board. We love the ability to post opportunities for others to volunteer for. We also leverage the functionality to be able to solve challenging questions and source for opportunities to simplify and be more efficient at what we do. We connect these opportunities to our performance and coaching sessions for our organization to measure the success that we are gaining using Brightidea. Overall, we are very satisfied with Brightidea and look forward to use it in other creative ways to support growth and experience within our organization!

Cons:

The only thing that challenges us is the pricing and limited Admin seats we have. This makes us have to rely on our IT partners for support and administration.

Perfect realization of idea crowd-sourcing in a platform

Comments: It helped us to save lots of time by automation of the certain tasks and also what's more important, it certainly brought a way more organized way of working for the team

Pros:

The main advantage of the platform is the high flexibility and customization which allows us to adapt the platform to our needs not vice versa to adapt to the platform. Sometimes it might get overwhelming due to this, though overall I'd say this is a big asset of this platform. Furthermore, the constant improvements are made from the Brightidea team and communicated in a clear understandable way. We totally love the platform from its idea to the interface and usage. It helps us break down the projects into the categories/silos and supports us work in a way more organized way than before within the team.

Cons:

I cannot really name anything big that we dislike. Though, the reporting could be slightly better as it doesn't fully shows the essence when exported, thus, makes it a bit harder to present to the third-party persons. Also, the pricing could be slightly lower.

Market leading innovation management platform

Comments: Improved safety, increase quality, cost reduction initiatives.

Pros:

The ability to create multiple environments, to customise workflows, to duplicate workflows (for rapid deployment), the dedicated mobile app and customer success support.

Cons:

Lack of mobile app development, slow development of product enhancements, lack of local (i.e. outside of USA) hosting options to reduce latency.

This tool is a life saver for innovation teams.

Pros:

I love the pipeline management tool and back-end reporting. I think that the user interface is also incredible. They also update with cool new features often. The support team is very quick.

Cons:

The cost is very high for a nonprofit. The tool can get pretty technical at some times and a little difficult but the Support team is very quick to help.

Extremely intuitive and user friendly interface to capture creative solutions

Comments: Introduction of the software was a catalysts to changing the behaviours and culture of the business whereby challenging each other, sharing problems and solutions and constantly looking for opportunities for improvement are becoming the norm.

Pros:

Ease of use and flexibility. The breadth of scope of the platform from initial challenge submission, to idea generation, screening and review through to tracking of results makes it an invaluable tool for generating and managing large numbers of quality ideas and innovations.

Cons:

Back end statistical representation could be more effective, the ability to slice and dice data and determine which areas of the business are heavily engaged and also to track commercial benefit of specific challenges, ideas or groups of ideas.

It is very flexible and has a lot of great apps for your specific challenge needs.

Comments: A lot of profit' cost saving and innovative thinking.

Pros:

This Platform has and easy to use interface and customizability just great for tweaking it for your specific needs.

Cons:

It would be great to give out some minor admin permissions like dashboard view access and reporting to ordinary users for limited times. This would allow the people learn more about the system and get involved even more while making life a little bit easier for the system and web storm admins.

Bright idea allowed us to launch a program with confidence.

Pros:

User friendly, easy to navigate, visually appealing, great customer service, variety of applications

Cons:

some things don't make sense to us and are not customizable.

great easy to use program

Pros:

the challenges app is one of my favorites , we can use it to describe our top challenges and to easily expose it to all of our employees

Cons:

to many applications can confusing the end user , i think that bright idea can help their admins with suggestions to internal communication (it will help us to extend our program and it is a share interest for us)

great software

Comments: their onboarding team was great in explaining how everything worked. plus the ability to save the webexes for future use helped a lot.

Pros:

bright idea is extremely intuitive and easy to setup. We use it for multiple use cases.

Cons:

The inability for Boolean logic in the rules engine is somewhat annoying but manageable.

Enjoyable, though having to learn tips and tricks to operate w/out error.

Pros:

Fundamental function of the software and ease of use for the end use. Easy to set up challenges and import users.

Cons:

Multiple options/settings menus, and multiple areas to extract participation data:Pipeline, webstorm, enterprise, etc.. It can be challenging to remember which setup menu specific items reside, ex: scorecard is in the pipeline setup, and newsletters in the enterprise setup. There's a few different ways to do common tasks, and the end result isn't always the same, such as importing users (pillar v enterprise), reporting, extending step timelines.

The best software

Comments: Our overall experience with Bright Idea has been excellent. We have been able to name programs through associate engagement. We have also been able to manage our large pipeline of pilots that we are testing all over our portfolio.

Pros:

I love how easy it is to use and administer. This tool is highly customizable, which allows us to cater to our brand and make the tool work for us. It provides us with an organized platform to crowd source answers to some of our challenges by engaging our associates! We have been using BI for two years and the number of enhancements and improvements they continue to make is impressive.

Cons:

The system has so many applications and I struggle to figure out a way to use them all! I wish that there were some better real world examples of each.

The best innovation mangement software

Pros:

Intuitive, easy to customize and lots of ready to use apps

Cons:

The onboarding process is really good but maybe too slow when you have already technical knowledge. Should be adapted to the skills of the administrator

Easy to use with great customer support

Pros:

I would like to say that I like the Flexibility and easy to customization. Rules of engine and automated email notification is my favorite for our organization.

Cons:

feature for collaboration is not fully built into the platform. In current dynamic business environment, we need more collaboration with thinking of Agile mode.

The Brightidea platform enables innovation at our company, connecting us to global professionals.

Pros:

I appreciate the flexibility and ease of customization. We have been able to use the platform for a variety of use cases; some of these are pre-programmed by the Brightidea team but often we are customizing our own challenges and pipelines to fit our needs.

Cons:

Often, I have to export to Excel rather than analyzing within the platform. It would be preferable to have more analysis within the platform.

Lots of great features, solid UX, curious what a more curated platform might look like.

Pros:

It works! Right now.

Cons:

So many features and multiple ways to turn on and turn off those features that it is difficult to know if you did it right or wrong. For example the software sent 60 emails to my company's Executive Vice President and I thought I had emails turned off but turns out that was only at the challenge level not enterprise level. Not great.

Bright Idea - selected idea management platform

Comments: Good experience, easy and quick setup with minimal friction.

Pros:

Ease of implementation, support, single sign on (SSO) integration.

Cons:

Mobile application needs enhancements and ability for easier customization/configuration on the back end.

Overall a good tool for capturing ideas

Pros:

Nice user interface and features. Ability to copy campaigns and ideas is easy. Pretty decent knowledge base site.

Cons:

Setup is a little confusing for some users. Some widgets are not easy to configure, nor allow the option to customize.

The fast and agile Brightideas team has helped us launch quickly and effectively. Huge impact.

Pros:

The wide variety of apps and features has been very beneficial in helping us tackle challenging problems in our company. We have been able to move quickly to vet ideas and processes and make a real impact.

Cons:

There are some features that the software doesn't have that are unique to our industry and business case, but Brightideas is willing to talk and help us develop the tools we need.

Best Innovation Tool

Pros:

I love that our organization uses this software as a tool for us to submit innovative ideas to improve our experiences and processes. We've had BIG ideas come from a team member's Bright Idea submission that has turned into sister companies! It worth having for sure! It also makes team members feel engaged and empowered! There's also options to brand your own Bright Idea "portal" specific to your organization.

Cons:

I have zero complaints or "cons" about this software. It's amazing!