--- description: Get detailed information about InTouch usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InTouch Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [InTouch](/software/42973/intouch-technology) # InTouch Canonical: https://www.capterra.co.il/software/42973/intouch-technology Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/42973/intouch-technology?page=2) > CRM software for health and fitness clubs. > > Verdict: Rated **3.8/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses InTouch? Lead Generation, Marketing, Sales and Member Retention software for health and fitness clubs of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 38 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: InTouch Technology - **Founded**: 2005 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact sales at 206-279-3993 for details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: Canada ## Features - CRM Software - Campaign Analytics - Campaign Management Software - Drip Campaigns - Email Marketing Software - Interaction Tracking - Landing Pages/Web Forms - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Marketing Automation Software - Performance Metrics - Personalization and Behavioral Targeting Software - ROI Tracking - Sales Reports - Segmentation - Template Management - Third-Party Integrations ## Integrations (4 total) - CSI Spectrum - Jonas Club Management - MotionSoft - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Marketing Automation Software](https://www.capterra.co.il/directory/6/marketing-automation/software) ## Related Categories - [Marketing Automation Software](https://www.capterra.co.il/directory/6/marketing-automation/software) - [Lead Management Software](https://www.capterra.co.il/directory/30017/lead-management/software) - [Lead Nurturing Software](https://www.capterra.co.il/directory/31563/lead-nurturing/software) ## Alternatives 1. [Systeme.io](https://www.capterra.co.il/software/198994/systeme) — 4.8/5 (2126 reviews) 2. [Brevo](https://www.capterra.co.il/software/132996/brevo) — 4.6/5 (3408 reviews) 3. [ActiveCampaign](https://www.capterra.co.il/software/79367/activecampaign) — 4.6/5 (2561 reviews) 4. [MailerLite](https://www.capterra.co.il/software/136603/mailerlite) — 4.7/5 (2256 reviews) 5. [Mailchimp](https://www.capterra.co.il/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "Utilized InTouch Technology for gym membership sales to follow up with leads." — 4.0/5 > **Verified Reviewer** | *10 November 2017* | Recommendation rating: 8.0/10 > > **Pros**: InTouch is incredibly user friendly and guides the salesperson through their day by setting up a list of leads to follow up with in a very specific order. The salesperson can simply follow the list and stay productive without the manager having to give them tasks. > > **Cons**: This may have changed, but when I used this software they did not have text capability through the software itself. Switched to another platform because of this. > > Simple to use daily task list helped with productivity, keeping the sales team on top of their leads which resulted in higher sales. ----- ### "Miss the Old but the new will do" — 4.0/5 > **Xavier** | *19 June 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I preferred when we had flash and really liked the old system but the new one completes all the same tasks. I do not have access to all functions so can only give a biased view based off what I can use. I like how quickly incoming leads are updated and the team is notified and I like how easy it is to track who we have contacted > > **Cons**: The new design was a bit hard for me to understand. I miss when we had flash - I had become very familiar with the old set up and have not enjoyed slowly relearning. ----- ### "It's ok, but it can be improved" — 3.0/5 > **Ben** | *20 June 2021* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: Fairly easy to use once you understand the flow. Legacy reporting is good. > > **Cons**: Too many "clicks" are needed to achieve what you want to accomplish in certain circumstances. Interface is confusing, clunky, and slow. Front-end scaling isn't that great on my laptop. Search feature is absolutely HORRENDOUS and has always been that way. (I.e. - You type in "Jim Smith", you see it for a second, and then it switches to "Jim Acer". Delete the "th", type the letters in again, and then "Jim Smith" \*may\* appear.) New report generation is insanely confusing (thank goodness they left a way to do the "legacy reporting"\!) No way to do batch updates to records (I.e - I send a mass email, but have to update the communication to each individual record). Other smaller issues exist as well... > > I've been using the "new" version for the last 6 months and I miss the old (flash-based) version. All of my co-workers feel the same way. The old system wasn't as "pretty" and had the same awful search issues, but it was faster and didn't require as many clicks to accomplish tasks. ----- ### "Easy to use and Easy on the eyes" — 5.0/5 > **Lauren** | *7 July 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: InTouch has been my favorite CFM system I have used. It is user friendly and aesthetic\! I relied on this software daily especially since it synced with our other software, ABC. > > **Cons**: The Search Engine does not work as well as I would like and I would like better options to generate emails in a way for me to copy and paste to send mass emails. > > Overall InTouch has been very helpful for me and the others in my office. Knowing when and who to contact in terms of leads was extremely helpful for us in closing sales\! I would absolutely recommend InTouch to other companies. ----- ### "Long Term Customer" — 4.0/5 > **Vince** | *23 June 2021* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: InTouch Drive has many features that would be perfect for clubs where sales people sit at desks in front of computers most of the day and love mostly tech stuff. I wish they had a more streamlined version - like their older version last year - in fast paced clubs with less staff that multi-tasks. Having said that, the customer support staff is super helpful and a pleasure to deal with. I also like the upgrades to their email creation features. I have been using InTouch for over 10 years now and plan on continuing. > > **Cons**: As stated above - some of the new navigation features such as texting and recording phone calls seem more difficult than the old version. My staff and I feel like we never grasped the right way to use all the features. > > Very crucial to our business. Great staff - that's the main reason I haven't shopped for another vendor. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/42973/intouch-technology?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/42973/intouch-technology) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data