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About Constant Contact
We deliver the tools to simplify and amplify digital marketing and drive results for your business.
It also offers some excellent graphics solutions and allows you to configure your emails to also be mobile friendly.
Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.
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Alternatives Considered:
One of the Best!
Comments: Great overall. It's better than most. Room for improvement (if not in price points) than in a UI/X and less to no errors.
Pros:
Constant Contact has the BEST customer service. Top notch!
Cons:
At this price point, there should be NO bugs in usage. Still, however, there are issues when trying to do a few things. As good as they are, and better than most, there if much room for UI/X improvement!
Quick, Easy, Email Marketing
Comments: 10 out of 10! The small detail issue is immediately fixed with a canva account.
Pros:
It's easy to use features! Simple but powerful!
Cons:
Some of the email editing is lacking for small details.
More Creative choices
Comments: It was okay. If they include more creative choices it will be good tool for business.
Pros:
I like that I am able to send out emails and market to my clients.
Cons:
I wish there were more creative choices.
Constant Contact Response
last week
Hi Quantieshia! Thank you for the review and the feedback, we love to hear ways that we can improve your experience. We'd like to know more about additional creative options you'd like to see in the product. Please email us at social_support(at)constantcontact(dot)com with your username, a reference to your review, and a brief explanation of how we can improve our email editor.
Constant Contact Review
Comments: Constant Contact was the most convenient to use compared to many other software options.
Pros:
It's more affordable than other marketing software and offers great value for the money. I appreciate the stable and easy-to-use email templates, which allow for simple drag-and-drop functionality across the platform. It also offers a variety of features, such as contact management, scheduling, and tools for increasing social media followers, all of which have been very helpful in running my business.
Cons:
A bug that causes issues in Outlook is a downside, and it's unfortunate that scheduling for Pinterest isn't available.
Constant Contact Response
3 months ago
Thank you so much for the positive review and the constructive feedback about Outlook and Pinterest. I'm not sure if you've already worked with our support team to investigate this Outlook bug, but please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any details about the Outlook bug you can provide and we will follow up!
Constant Contact: Go-to Newsletter Builder!
Comments: My experience has been great! I use it for multiple jobs and haven't had any bad experiences. The newsletter reports/analyses are really helpful. There are also tons of tools and articles to help you when you run into any issues/questions.
Pros:
With the new update, it is so much easier to use! There are tons of features to create a variety of newsletters.
Cons:
Sometimes it can be a little difficult to drag elements within the newsletter building, but it is still easier since the update.
Excellent tool for boosting online sales
Comments: My overall experience with Constant Contact has been very positive. I have seen a noticeable increase in customer engagement and sales since I started using their services. The automation features have saved me time by allowing me to schedule campaigns and follow-ups effortlessly. Customer support has also been very responsive and helpful whenever I had questions or issues.
Pros:
I particularly appreciated the ease of use of Constant Contact. The customizable email templates allowed me to create professional and attractive campaigns quickly. The integration with social media, especially Facebook, was a major asset for reaching a wider audience and increasing my sales. Additionally, the detailed reports helped me understand what works and adjust my strategies accordingly.
Cons:
One aspect I found a bit less satisfactory is the cost, which can be high for small businesses. Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools. However, once these obstacles are overcome, using the platform becomes much smoother.
Constant Contact Response
5 months ago
Hi Hedi. Thank you for the feedback. We love hearing these stories from our customers and how our features are helping them succeed!
Bear fruits for marketers.
Comments: Remarkable to send user what messages they need to see based on the behavior.
Pros:
Noteworthy for it's high delivery rate for emails. Impressive to automate messages from user behavior.
Cons:
Great to take advantage of automation triggers.
Constant Contact Response
3 weeks ago
We appreciate your kind review, Ashmita!
Great ,Easy to use platform
Pros:
It has helped us to establish omnichannel marketing campaings with ease. Also it has tons of useful features for email marketing to make every marketing project meaningful.
Cons:
It works everything in our favor, so no dislike.
Overall a good platform
Comments: Overall, I like using Constant Contact. I have had good experience with their support and our emails are consistently processed, filed and generate analytics to review.
Pros:
I like that Constant Contact offers integrations with other software we use like Donor Perfect.
Cons:
While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like.
Constant Contact Response
4 weeks ago
Hi Julia! Thank you for the review. We're glad to hear that you like the product and our team is always looking for ways to improve. We would love to learn more about the customization you're looking for. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any additional details you can provide and we will look into it!
Good system
Comments: overall experience has been really good, this product is very functional and easy to use for the most part. Codes for links in emails are sometimes tricky and sometimes do not work well.
Pros:
Ease of using lists, ease of adding contacts, ease of integration to website
Cons:
Difficulty in coding into emails and codes not working
Constant Contact Response
last week
Thank you for the review, Brie!
Great Email Marketing Tool For Small Business
Pros:
I like that it has robust features including automation, posting marketing campaigns on social media, and email marketing, integrates with alot of applications as well
Cons:
the cost is a bit high and if you go over one contact into the next tier you get charged quite a bit, so you need to be careful about managing your database
Alternatives Considered:
Constant Contact is an amazing platform with great support!
Comments: Very satisfied, I have been with them for 10 years.
Pros:
Easy to use, low price point, great support, always updating and creating better options to serve us better.
Cons:
Sometimes the platform is glitchy, but they are always responsive to fix it
Constant Contact: Easy to use, but on the basic side
Comments: For a simple newsletter that needs to be maintained by those not looking for a bunch of bells and whistles, this can work. If you want to be more creative, have more testing ability, or desire some unique automation capabilities it's best to look elsewhere.
Pros:
It's easy to use, even for those that aren't super tech savvy. There is a wealth of templates to choose from. I liked that it has segmentation that is easy to figure out. Also the email deliverability rates are really good.
Cons:
Unfortunately is can get pricey if you grow your audience. Automation isn't where it needs to be to be really useful, which is a big deal now. Also missing is the ability to A/B test robustly (since you can only do subject lines right now).
Constant Contact Response
4 months ago
Hi Ricki! Thank you for the review. We would love to know more about the features you're looking for, such as what A/B testing features you're looking for, or unique automation capabilities you feel the product is lacking. Please feel free to send an email to social_support(at)constantcontact(dot)com with your account username, any additional feedback you have, and a reference to this review. Thank you!
Constant Contact in the Right Hands 👊🏾 of SED
Comments: Creating, customizing and sending high volume outbound marketing emails is made easy by CC.
Pros:
Constant Contact not only allocates website builder tools but also has CRM, email marketing and campaign management capabilities.
Cons:
I have been using Constant Contact for an extended duration now and I have never experienced challenges.
Constant Contact Response
3 months ago
Hi Dilak! Thank you so much for the five stars and glad you're having such a great experience!
Constant Contact for Real-time Marketing Automation
Comments: Email marketing automation is the main aspect that I relish.
Pros:
Constant Contact not only automates marketing strategies but also offer web design capabilities.
Cons:
Unfortunately, this program lack domain search and registration services.
What I Experience with Constant Contact
Pros:
I am able to seamlessly create, customize and send high volume outbound marketing emails.
Cons:
Constant Contact has not yet disclosed it’s dark side.
Dive deeper into digital marketing channels
Comments: Best tool to define goals, target and develop a digital marketing plan that reaches the audience. It also provide direction for a given campaign and a framework for evaluating outcomes.
Pros:
This tool is the centerpiece of my digital marketing activities. It represents products and brands in a clear and memorable way leaving a lasting impression on the target market. It is mobile friendly and easy to navigate. Has a great email marketing approach which sees to it that transition of leads into customers is smooth and effortless.
Cons:
Everything is fine. It is an affordable tool to avoid the challenges faced in the digital world. However, the main challenge my colleagues have raised is the difficulty in cancelling the subscription. Some of them wanted to withdraw but it was hard for them.
I Use Constant Contact to Contact Customers for 24/7
Comments: My overall experience is remarkable :- I use CC on a daily basis to automate marketing.
Pros:
Constant Contact offers a wide range of email templates which makes it easy and quick to create and customize marketing emails.
Cons:
Constant Contact has website builder tools but it requires to be boosted with external hosting apps.
Constant Contact Response
5 months ago
This is great to hear, Adegboyega! Thanks for leaving a review.
It's fine, but it's not Mail Chimp
Comments: They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason.
Pros:
Constant Contact gets the job done. You can store email addresses and create emails.
Cons:
Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this.
N.Akande Views on Constant Contact Usage
Pros:
Availability of website builder and landing pages creation tool makes Constant Contact an exceptional email marketing tool.
Cons:
There is nothing which I dislike about Constant Contact.
Constant Contact Response
2 months ago
Hi Ngozi! Thank you for the glowing review. It makes our day!
Pros, Cons, and Ratings for Constant Contact
Comments:
We discovered that it has an easy-to-use interface that is simple to grasp. You'll feel at ease exploring the different features, such as automations, social media postings, and adverts, even if you're a total novice.
continual contact user interface
Because everything is clear and uncomplicated, consumers can easily traverse the platform. Additionally, the UI provides you with some really useful hints that assist you navigate Constant Contact's platform with ease.
Pros:
Simpleness of Use We began our analysis of Constant Contact by examining its usability. We discovered that the service has an intuitive design that is simple to learn and utilize. You'll feel at ease exploring the different features, such as automations, social media postings, and adverts, even if you're a total novice. continual contact user interface Because everything is clear and uncomplicated, consumers can easily traverse the platform. Additionally, the UI provides you with some really useful hints that assist you navigate Constant Contact's platform with ease.
Cons:
We feel that Constant Contact "fails" to satisfy the affordability test, despite being a tool designed to support the expansion of small enterprises. The tool ($12/month for the lowest tier subscription) can be perfect for your business if you simply have a few hundred members. If simple functioning is all you seek, then this is also true. You will have to pay a high amount, though, if you want Constant Contact to have all the capabilities you need to actually execute successful email marketing. Furthermore, extra fees apply for supplementary capabilities like SMS and Litmus' "Inbox previews." This implies that your overall cost will be significantly higher than what you may have anticipated. Therefore, in our opinion, you ought to definitely utilize the 60-day free trial prior to
Campaign & Content Management System
Pros:
Constant Contact allocates an extended range of features in one place. Web design, audience targeting, conversion tracking and automated publishing are among the features that I use on a daily basis.
Cons:
Everything is automated and web design involves drag and drop functionality. I find zero downsides.
Constantly Contact the Contact
Comments: My overall experience with Constant Contact is that it delivers what I need in making quick and easy forms
Pros:
What I like the most about the Constant Contact is the ease of use of the program and the different templates that can be found in their library, and the presentation of the analytics of the feedback of the users
Cons:
The least that I like about the program is the UI in needs a room of improvement, but nonetheless it is still easy to use.
Constant Contact Response
5 months ago
Thank you for sharing your thoughts, Ilich. We’d love to hear how we can create a 5-star experience for you. If there's anything we can do to improve your experience, please send a quick email to social_support[at]constantcontact[dot]com with your username, email, and a reference to this review so that our team can further assist you.
Constant Contact review
Comments: I have a long experience with Constant Contact and I recommend everybody to deal with this great site.
Pros:
The most feature that I liked is the calendar of Constant Contact because it organizes your work and you can see it in one glance.
Cons:
The least thing I liked about Constant Contact that the writers should improve their content and depending on the content, they have to set the price.
Constant Contact is good for beginners
Comments: Overall we are happy with the service and will continue to use it.
Pros:
If you are first setting up a business and need a user friendly email marketing software, this is it!
Cons:
It’s take a little bit to learn to lay out emails and send correctly but that’s a learning curve for any software