Access PeopleHR Reviews

cracking piece of software

Comments: An online platform that does all the basics well, and has additional functionality that we haven't even started using yet.

Pros:

Ease of use. As a user, I prefer to be as near as possible totally self-sufficient and this is great.

Cons:

Sometimes it isn't the most intuitive and obvious where functionality of certain functions are, but that is being really picky and a little unfair.

Great implementation process

Comments: We have only just commenced using the software, so this review is purely related to the implementation team. The process has been very smooth throughout. [sensitive content hidden] was always on hand to answer any questions before we made the purchase and [sensitive content hidden] provided help and support during the implementation period. Both were friendly, easy to contact and quick to respond to all queries which made the process quick and easy. [sensitive content hidden] , who conducted our training, was very knowledgeable about the system. Thanks team!

Pros:

The software seems to cover everything we need it to administrate our HR needs. It is intuitive to use and the help videos and articles provide further detail when needed.

Cons:

Currently the software seems to do most things that we need. We were not able to use the LOS leave accrual rules as there wasn't the option to award our staff with an extra day on their service anniversary.

PeopleHR review

Pros:

Ease of administration and simple feel. Value for money was very good a few years ago

Cons:

Customer support needs to be better, some areas feel unnecessarily complicated.

It is 'OK'

Comments: Overall its 'ok' for a small business and fitted our need at the time
As time as gone on and have experienced other systems, it 'seems' more dated and will struggle to catch up.

Pros:

Easy login Able to book holidays easily Performance reviews seem intuitive Applicant Tracking seems 'OK' but having used other systems there are better ones out there

Cons:

Lack of searchability of CVs Lack of integration with well known job boards and services Lack of auto GDPR features Candidate communication was done manually in Gmail as didnt integrate with it

Easy to use HR software

Comments: Overall really happy with this software - it makes managing the team smooth and straightforward.

Pros:

The interface is simple to use from a management perspective, as well as for individuals to request annual leave. I am not sure how we managed our HR / leave process before this software.

Cons:

Some of the menus can be a bit tricky to locate what you are looking for initially.

A terrible product

Pros:

Honestly, nothing. It's not easy to use, it crashes all the time, everything is so many more steps than it needs to be, I can go on, but I'll save it for the cons. Oh, maybe the mobile app, that's not bad.

Cons:

This whole product makes no sense at all. Everything you want to do on the platform is completely extra confusing and not simple AT ALL. The program crashes almost weekly when you want to use it from a HR perspective daily, this becomes very annoying. The user interface is from the 90's, extremely ugly. Almost every single task on this system is painful, it makes you dread want to use it. I've never experienced anything like it, it's very different to every other system in our toolbox, and for all the wrong reasons. They need to take a long hard look at this system and redesign it from the ground up. Yes, you have a nice app, but 95% of people don't use a HRIS app, they use the web page.

Worst system to use for expenses

Comments: The worst to be honest, useless app, why you can't submit expenses on the PC version of the app is beyond me.. why only allow expenses to be submitted on the app. Fine if you can guarantee it works but there is no alternative.

Pros:

There are very little pros for the mobile app - it's useless and never works properly

Cons:

Sometimes the app works and sometimes it says you need to launch in Microsoft Edge.. when my default browser on my phone is Microsoft Edge. Clear the cache and cookies and still it says 'open in Edge?' even though it is opening in Edge. Tried to report this numerous times to PeopleHR and they give no helpful advice. Sometimes it works, sometimes you get the error message and it just loops around. Our internal IT have checked everything and there are no security restrictions, and as it sometimes works and sometimes doesn't it's a software issue. Also when you can get onto the platform to submit expenses, if you save them before submitting they just disappear.

Quite complete

Pros:

Not the easiest one to approach as this is quite a complete solution, but once a few manual queries have been worked out, it then becomes easy to sort out all the reports needed on a monthly basis to work out the monthly payroll.

Cons:

Somehow wish we could go further in terms of making scheduling and calculation even easier.

Performance management

Comments: It has been the main solution for performance reviews, but the other areas such as HR management have been migrated to another system now and we trialing a different performance review solution now.

Pros:

Mainly used for performance reviews. The system is relatively simple and enables users to submit reviews and reviewers to respond.

Cons:

It lacks some kind of additional functionality around being able to provide scores, weighting, specific inputs for salary and bonus, etc.

Useful but not always reliable

Comments: It is useful for maintaining mailing lists and grouping people, but I don't think it is always reliable. It could be more useful.

Pros:

I like being able to keep track of contacts for people and putting them into groups for various mailing lists.

Cons:

I've had times where I've updated mailing lists right before sending out and email and then when trying to send to that list, it sents to the unupdated list. I haven't had that issue in a while, so hopefully it is solved. I also wish it was more compatable with my phone.

PeopleHR review ⭐

Comments: All round a good service with many good features to aide our work.

Pros:

PeopleHR is user friendly and easy to maneuver around. ATS is super useful and aids internal recruitment greatly. The planner section is concise and allows a view over team holidays quickly and easily.

Cons:

If the planner integrated with outlook calendar, that would be fabulous in order to keep up with who is in and out of the office without having to go and check.

Access PeopleHR Great software Adequate Customer Support

Comments: The software has been reliable and useful to the business however the after sales care and support ticket times to resolution could be better

Pros:

The software has a great UI that clearly on effectively manages and displays the required information from a user or HR representatives point of view

Cons:

The support ticket system is quite slow at times, and they can be difficult to reach on the phone.

Excellent product

Comments: Excellent, [sensitive content hidden] was great in walking me through the initial set up, she was very personable and accommodating, incredibly flexible around my schedule and was very quick in coming back to me with any queries. [sensitive content hidden] was a pleasure to work with and incredibly knowledgeable in her field.

Pros:

Ease of use and set up was something that really attracted me and something that has been implemented into my team with ease.I am really happy with it and I feel like it will make a huge difference to my business

Cons:

How things are not pre loaded in and that my team work a rota for weekends which is agreed a month in advance but there is no set option for this on the system so we have to do things differently on the system to log it

PeopleHR Review

Pros:

- Good UX - Link from recruitment to staff - Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews

Cons:

Areas for development: • With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data) • A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event. • A look into how training can be better incorporated into the system • Option for admin to see all employees calendars at once (similar to google calendars) • A greater focus of customer service via phone – Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems • Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked. • For admin to be able to view 2+ profiles simultaneously • When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings • We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal. • Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable • For certain information to delete automatically on the day after an employees leave date. For example, work email. • For salary updates to automatically calculate the salary per year based on the hours worked for part time staff • To notify or automatically delete doubles in the ATS section

Intuitive, clean and simple

Comments: For SMEs who have the infrastructure to run a cloud-based system, it is great value and is deceptively powerful. Like all subscription based products, it is constantly evolving and growing and they are very willing to listen to feedback and feature requests. Customer service is friendly, effective and second to none. It is much cheaper than competitors that don't offer a great deal more in functionality and if you are shifting from paper and Excel spreadsheets, you won't to be sorry you made the move.

Pros:

It is easy to use even for non-technical staff, so it is relatively easy to implement even with a workforce that has predominantly not grown up in the digital age. It is simple yet sufficiently customizable to enable it to be shaped to many if not all of the idiosyncrasies of your own organisation. It is modular, so you can take (and pay for) only as much functionality as us useful to you or that your organisation can cope with. The customer service is excellent. Queries are dealt with quickly and satisfactorily, which is important with an evolving product like this which is constantly in improving development.

Cons:

There are times when I've felt I'd like a tiny bit more ability to alter things or building upon them. An example is the 'return to work' functionality, in which I would like the ability to add a few more questions or to alter the tone of the existing questions. There are ways to work around this but I'd like to be able to do it within the native functionality of that area of the software. But as I say, if I feel that strongly about this there are workarounds available so this is more about the ability to tweak to the nth degree of personal Al taste, and of course they have to stop someone...but the ability to add custom fields to any area of the programme (or even just to forms that already exist) would be a big plus in my view.

People HR, solid could do more...

Comments: I'm sure some of my cons can be resolved and further training on the system would improve my knowledge. People Hr has the potential to be a non corporate HR system but is in-between at the minute.

Pros:

It provides a clear structure for a HR user to input employee data It has the ability to group employee data from a wide range of sources and information to get a complete view of an individual Sections such as the logbook are bespoke and can be edited to create your own forms and data capture There are self service options so line managers and employees can update their personal data

Cons:

It has limited complex reporting functionality, meaning i export CSV's to run reports externally from the system It feels like a back end system and could benefit from a UI update for hiring managers and employees for the self serve options to drive adoption and useage There is a chat function to ask questions from an online service team. There advice is good and helpful but very slow to respond. Feels less real time chat and more like an email function

Software not user frinedly, support is rude

Comments: Thieves

Pros:

It can in theory do everything - rotas, time sheets, leave tracking, sickness monitoring

Cons:

It is so un user friendly it is untrue. Managers and staff hate it. You can never find even an ee address when you want to find it. Reports are awful to design. However it's approach to customer service is what has prompted me to write this review. Rude argumentative and nothing is ever their faultAvoid.

A great multifeature product but needs some time to learn to navigate

Pros:

Variety of features, system works quickly and efficiently, great design Different access levels is useful to manage multi teams and locations Clear and comprehensive planner, good there is an option to auto carry over the remaining holidays Task feature handy and easy to use Very comprehensive reports/queries feature Detailed employee profiles, ability to set personalised work patterns Great service and help from the People team plus and great online training material provided

Cons:

Cannot re-route timesheets authorisations to the additional reporting line (holidays only) Would be handy to approve expenses from the email or a least to have a link ''Please log in to People to see the details'' Would be quicker to have direct link from the email into the area within PeopleHR system (e.g. to people profiles when clicking on the name) News could have a ''like'' button Notification email of New News Alert could include the title of the news, so people instantly now what is it related to Expenses app: handy features would be a possibility to enter the expenses of someone else's behalf; the app to have a scanner for the receipts which would enable to populate the fields on the expense report automatically without a need to add manually Not possible to add a link through bulk actions (document attachments only) Would be very handy to create performance reviews with different questions for the employee and the manager Org Chart: cannot delete additional information and only leave a photo and job title; cannot download pdf with org chart orientation set to left, right etc. Could have ''open in a new tab'' option

A very cost effective and time-saving resource for HR professionals

Pros:

This software was a blessing to our company and is highly recommend for small business due to the reasonable costs and time taken to implement it. Task automation, reminders, announcements/ company news, chat option and collaboration tools are great!

Cons:

It was quite hard at first to get used to the set up guides. The company has done a good job of uploading video guides and hence it was useful. If not for the videos on how to set up, it would have been very hard to set up the software. Every time we make changes, the prompt captures the reason why the change was made to salary or start date etc. However, if something is entered due to typo and one wants to change it, it still asks for the reason, and it can get a little annoying at times. Apart from that, this product is a blessing in disguise for HR professionals 👍👍👍

PeopleHR Review

Comments: Would like to see better API integration with the tool to either input or extract data from the platform.

Pros:

Ease of use and the ability to allow our employees to use this platform both on site and with us at customer locations. Timesheet management to critical to our operations and overhead. The bespoke reporting allows us to be very agile in our reporting methods. Holiday and Absence management is also key and a fundamental part of our needs.

Cons:

We sometimes find entering in timesheets can be long winded and take more time than traditional Excel timesheets. However we weigh this up with the long term benefits.

From Paper to electronic

Comments: Make sure you have a team to implement the software!

Pros:

Great to track holidays, absence and employee details. We've gone from paper to electronic with these aspects and also personal development reviews. It has been a transformation for our managers to find everything in one place and it has reduced our administration - also stopped us killing lots of trees! Eco. We can process accurate reports very quickly which helps with reporting to the Board. The ATS tracks candidates in one place, with full visibility as to where they are in the process for managers. When a candidate is successful, you can create them as a new starter in seconds.

Cons:

We also bolted on the recruitment ATS module but we cannot report on the data from this which can be frustrating. It took us a long time to get our jobs boards to feed in to our careers page which then fed in to PeopleHR to have candidates all in one place.

Great HR Tool!

Comments: People HR gives us the freedom to pretty much do everything we need to. The API access has helped us create a number of dashboards via external reporting tools to see stats more easily and bundled in with the rest of our company reports. It's really easy to use and the approval workflow is solid. You can store staff reviews, disciplinary documents and contracts of employment for a one-stop HR shop.

Pros:

Ability to store HR documents Ability to include more than one "Report To" Mobile App The fact that you can include TOIL Ability to split and only show certain teams API access for integrations You can give specific access to certain queries and not others

Cons:

I don't think you can book more than one 'event' on the same day. e.g. WFH (am) and TOIL (pm) which is a regular occurrence here.

People HR is a good product, but some of the feature could be improved

Pros:

People HR is a great piece of software to organised employees data in one place easily. The system allows you to store data in a easy and confidential way, GDPR was easy because of this as it allowed us to go completely paperless

Cons:

Our company is 24 hours, so it was difficult for using the tap in/tap out system as this product works more on a traditional office environment. However, for the most part this was the only product we found which suited our needs

Great customer service!

Comments: A really great system ideal for a small to medium sized businesses where budgets need to be carefully considered. The support team are always willing to work with you to help resolve issues and even accept feature requests. I recommend this product highly - it has made the administration associated with my job much easier to handle.

Pros:

Almost instant replies from the support team which are always helpful and well thought out. Feature requests are accepted which is fantastic. The support site is full of useful 'help yourself' answers and the system has been built with HR rather than IT in mind.

Cons:

That we don't use more of the functionality on offer - there is a wealth of features and modules which I think would be useful to many businesses, unfortunately we just don't use them at the moment. I am hoping this will change very shortly.

Everything I Need in One Convenient Place

Pros:

Apart from all the obvious multiple features, what we like is the receptiveness of the support when we have a stupid question, they are very patient even when we're sure they would prefer to let out a long sigh. We also like to see that the people at PeopleHR listen to our ideas for how the product would work better and prove their commitment to their customers by regularly releasing some real, value add enhancements! If we had to choose two favourites we have found that the simple holiday and absence management and the ease of setting up and activating performance management routines has made life easier for everyone.

Cons:

Regards the product we don't see anything to dislike, rather we would like some enhancements that would help us reach the areas we need to get to with less touch-points, such as making the dashboard more interactive and allowing managers to have more options currently only available to Administrators. Regards the vendor we can only say good things. They quietly go about their business without being pushy and only get in touch when we ask for support or when they have good news to give.