18 years helping Israeli businesses
choose better software

About Printful

Order fulfillment solution that helps businesses manage sales through inventory tracking, warehousing, and same day shipping.

Learn more about Printful

Pros:

Their software is easy to use. Their mockups are precise.

Cons:

They NEVER wanted to support our customers in receiving what they paid for. Our small non-profit had to pick up the cost to make it right with our customers.

Printful ratings

Average score

Ease of Use
4.3
Customer Service
3.9
Features
4.2
Value for Money
3.8

Likelihood to recommend

7.5/ 10

Printful has an overall rating of 4.2 out 5 stars based on 69 user reviews on Capterra.

Have you used Printful before?

Share your experiences with other software buyers.

Filter reviews (69)

Marko
Marko
Implementation Consultant in Croatia
Verified LinkedIn User
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Amazing Tool For Print On Demand Business

5.0 2 years ago

Comments: This is an amazing tool and I would recommend it to anyone in the print on demand business. It will fully automate the order fulfilment process and it is easy to use.

Pros:

Printful allows you to easily upload your designs and apply it to different products such as t-shirts, hoodies or baseball caps. It also has the ability to connect your eBay and Etsy store which fully automates the order management process.

Cons:

T-shirt prices are a bit expensive but the rest of the platform features make up for this.

Anonymous reviewer
Apparel & Fashion, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Printful Prints Well

4.0 4 months ago

Comments: I like Printful and use it when I need products with more color variety.

Pros:

I liked the variety of products and product colors.

Cons:

The print quality was somewhat dull on some of the garments.

Razvan
Administrator in Romania
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

One of the worst B2B experiences in my life

1.0 11 months ago

Comments: I would never recommend working with Prințul. They have tried their best to take their loyal customer's hard earned money as well as assets. Pritful robbed me of money and attempted to rob me of my assets using coveted means as well as lying to my face and mocking me. Absolutely one of the worst B2B experiences ever.

Pros:

In the beginning, when you integrate your business with them, they are very helpful. After that, customer loyalty or care is negative, below 0...

Cons:

They have tried to take hold of my warehoused assets after paying them for three years. They have changed their policy, have hidden my postcards and packaging, have asked for absurd amount of money to recover my assets.

Vicki
Owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Blurry shirts and shitty service

1.0 4 months ago

Comments: I will not order from them again after no being willing to fix blurry printed shirts that was all on their end.

Pros:

They worked perfectly fine in the beginning with my sample orders- colorful and crisp.

Cons:

Once I placed a large order or shirts that I approved samples of more than half my prints were blurry. Costumer service has not address it well. I had to take individual photos of each item and provide an itemized list, to which some photos they blamed the fabric even though it’s no different than other shirts that printed clearly. They will not resolve it for me.

Jackie
HR and Finance Manager in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great resource for small businesses

4.0 9 months ago

Comments: Overall, despite the few small complaints we have, we would still recommend Printful to anyone. Their fulfillment is simple and easy, their embroidery quality is almost always really great, and their customer service is pretty helpful. The ability to have the fulfillment synced with our personal website, so that we have to do next to nothing is something that makes Printful leagues above the other options.

Pros:

The pricing for embroidery/print services is pretty comparable with most other options on the market. We are a small business, so syncing Printful's fulfillment with our website so that customers and employees can order items with our branding on it when they want is the most cost-effective way for us to have custom merch produced. We also use Printful for our own personal services to have items for the office, uniform shirts, etc. produced. Their website, design functionality, etc. works great, and you're able to do a lot more DIY with Printful as opposed to the other online custom printers, where you have to call to speak with a sales rep to request certain design features (which we don't always want to take the time to do). The quality of most everything has been decent, and when it hasn't, they've replaced it to make it right.

Cons:

As I mentioned, there have been times where the print or embroidery quality has been inconsistent. When this has occurred, they've made it right, but you do have to go through the process of submitting images of the products, waiting in the queue for the customer service rep, etc. when the items really shouldn't have been sent out like that in the first place. We tend to order embroidery more often from printful than we do screen printed items, as we've noticed the screen printed items do not last very long (it looks nice, but fades a ridiculous amount after the first couple washes). They could definitely add more variety to their inventory as well, as they don't have much a diversity in what they offer.

Stacey
Stacey
REALTOR in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Printful Does What We Need

4.0 10 months ago

Comments: We've had a great experience with them so far. The shirts are high quality and shipped on a timely basis. We havent' had any complaints!

Pros:

Printful makes designing stuff easy. No inventory is great, so no shipping or worrying about getting something to someone myself. They do it all for you.

Cons:

There aren't as many choices of merch as some of their competitors.

James
Designer in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Print on demand is super efficient and items can be sold and shipped worldwide

5.0 last year

Comments: My overall experience has been good. I used it for a couple of years integrated with Etsy. And now I use it with an integration with Shopify. It's nice because when and order is placed, in Shopify, it is automatically sent to Printful. Here is my current Shopify store using Printful: https://ignatiusapparel.com

Pros:

1) Intuitive user interface 2) Included Clip art 3) Digital Models with product Mockups 4) A graphics editor

Cons:

Lower prices would be nice, but I mostly like it.

Savannah
Graphic Designer in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Convenience and easy start up, but low profit margins

4.0 9 months ago

Pros:

Printful was a great tool to get our online Print-on-demand store off the ground. This helped our organization completely outsource production, inventory management and shipping/fulfillment. It's a self-running machine.

Cons:

The profit margin with Printful is low. Since you are buying one item at a time, you're often making very low amounts per item when it all washes out with taxes and shipping. And some of the products really aren't the best quality.

Paul
CEO in Canada
Newspapers, Self Employed
Used the Software for: 1+ year
Reviewer Source

Printful Has Horrible Customer Service

1.0 9 months ago

Comments: My overall experience with Printful has been very horrible.

Pros:

Not much. I can't think of one good thing to say about Printful.

Cons:

They have horrible customer service. I was on a chat for four hours the other day, and there was nothing they could do to resolve my issue. The person finally told me that they would get back to me.

Joshua
Photographer in US
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Not phone service

1.0 10 months ago

Pros:

Its a great idea but they like playing dumb games loke 30% your first order for 16 hours. Its a joke just the first order for 30% off. They are not disabled friendly.

Daniel
Graphic Designer in Canada
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Printful: The absolute best to way to scale when starting a clothing brand.

5.0 last year

Pros:

- Firstly, their customer service is phenomenal. I've had no issues within the years I've used them and for any mis-prints or errors, they will promptly help out and make it right with either a refund or redelivery. - Variety of options, and ever increasing options for printing on, apparel, accessories, literal prints, and many more that they update. - Integrated world-wide shipping, allowing our business to essentially tap into the global market from the get go if needed, hassle free.- Really easy to set up and its literally free.

Cons:

- Print quality sometimes were less than satisfactory, but this was really dependent on your design as well as the product you pick (Base garment colour, etc.) - Fulfillment time and restocking, this might be their biggest weakness, which is ironically their popularity. I frequently find that several items on my site will always be out of stock, and this is not usually properly reflected onto the site so we always have to manually contact the customers each time. Fulfillment time is also hit or miss, your order could get done in 2 days or 8.

Latoria
Singer Songwriter, Author, and Poet in US
Entertainment, Self Employed
Used the Software for: 2+ years
Reviewer Source

A Decent Choice

5.0 2 days ago New

Comments: I have used it to print out graphic tees and I was satisfied with the results, though the quality was not the best that I've seen.

Pros:

A simple, fast, and affordable way to generate custom designed products fot prices that are adjustible and reasonable.

Cons:

I didn't like that the quality of the print was not the best that I've seen.

Linda
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Stay Away From Printful as a small non-profit

1.0 12 months ago

Pros:

None

Cons:

We have run into 3 issues where the products delivered were below standard and/or different than the website. The customer service people always explained it away as an error on our end. They NEVER wanted to support our customers in receiving what they paid for. Our small non-profit had to pick up the cost to make it right with our customers.

Nia Maria
Artist in Finland
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Printful made easy to use

5.0 last year

Comments: Happy customer. Still using the service and creating new designs/products with it! Have a try :)

Pros:

I like how easy it is to create with it but also the shipping is working pretty fast.

Cons:

Sometimes pricing could be a bit lower but then again products have always been fine so guess can’t complain much.

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Printful!!

4.0 last year

Pros:

It' an easy way to develope good product without the need of big minimum and design software: easy use for everyone

Cons:

easy use and big product's catalogue; it's really important that now you also develope eco product because it's something very cool when you sell products

William Wesley
Owner in Canada
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Printful 7/10

4.0 last year

Pros:

user interface job execution simplified Order and inventory management streamlined

Cons:

Turnaround time Pricing Features are lacking

Frank
Owner in US
Music, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing drop shipper company for independent artists.

5.0 2 years ago

Comments: Absolutely amazing. Integrative with bandzoogle directly and such an easy company to deal with and use. Would recommend for any one with a business or merchandise.

Pros:

Everything. Amazing drop shipping company that has a ton of products to choose to brand yourself with.

Cons:

Nothing. Honestly. I will continue to use them in the future.

Jacob
Jacob
Ceo in US
Verified LinkedIn User
Apparel & Fashion, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This is next-gen material

5.0 2 years ago

Comments: Pretty exceptional. Was an amazing opportunity

Pros:

The quality of the prints are fantastic, and the fabric is durable.

Cons:

I wish there were more integrations with 3rd party apps.

Michael
Owner in US
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

I created all the logos for my businesses, and designed all the apparel and accessories & stickers!

5.0 2 years ago

Pros:

Very simple and easy to set up and start designing your own products. Discounted sample orders every month are a very nice feature. Easy to integrate into all the platforms that I sell the products I have designed on Printful.

Cons:

Shipping and Processing times can be lengthily depending on where certain products are produced and the type of customization that you select, direct to garment or embroidering.

Kevin
Kevin
Small Business Owner in US
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Best in the Biz!

5.0 3 years ago

Comments: I started years ago with Printful. I now use other POD providers as well, but have been in love with their quality, service, customer service, policies, and more. I have always been a huge fan and I see no dropping them in the future, they really are the best.

Pros:

Yu do not need a cent or even artistic ability to start an online store chock full of a myriad of popular and needed products. And, it is absolutely free. It syncs with your store on Etsy, Amazon, Ebay, and more and you do something once, push the product to your store, and everything is automated thereafter.

Cons:

I stated that Printful was $$$ Mid-tier earlier in teh evaluation of cost in this review. That is only referring to the cost of their products and fulfillment. The software is FREE to use and has online, apps, and more but as it is free they have a higher price for all their products. They are the best in the business worldwide, but other POD companies are also free with just as good of results in general...but Printful wins every time in consistency and quality and you pay for it in teh products.

Henry
CEO in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Great Place For POD Beginners

5.0 3 years ago

Comments: Prinftul was the first POD service/software we came across, and it became our introduction to the industry. Their platform is highly user friendly and offers more than we could have hoped for. The items we have so far created have turned out splendidly, meaning the team behind Printful has chosen tried and true printing companies to work with. It is because Printful is so good at what they do that we have become disappointed in the range of white-label products offered. Despite that, Printful has provided us many ways for our POD business to flourish by offering coupons, sample discounts, heads up on policy/price changes, and a slew of built-in designs to add to our creations.

Pros:

It is Direct. That is the most important aspect of Printful, most especially for POD newcomers. We went into the business with no knowledge about the industry. It isn't that Printful is exactly informative, rather they are extremely organized and the content isn't mired by ads.

Cons:

There is a curious lack of white-label products available. After using Printful for the first time in 2020, very few new items have debuted across the platform. When compared to its competitors, Printful offers very few avenues of POD merchandise and lines of collections.

Donae
Author and writer in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Printful is my go-to for print on demand services!

5.0 2 years ago

Comments: Overall it’s one of the best print on demand services compared to the other company’s that integrates well with my websites e-commerce platform and delivers products to my customers efficiently.

Pros:

I liked Printful because it integrates with my Wix website and allows me to see everything that is taking place on the e-commerce side of my website. I also like Printful for the ability to brand my products with my company logo. I also like that Printful offers a variety of products on the market.

Cons:

I didn’t like that I have to pay and upfront charge for embroidery features. Some of their products are a bit pricey and doesn’t give much room for profit markups.

Silvia
Silvia
Marketing Expert in Bulgaria
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

I reccomend Printful as a great starting point for your fashion impare

5.0 4 years ago

Comments: I use Printful for 2 years. I started with just ebay, and now I have ebay, Etsy, Wordpress and Shopify shops. All this with the same designs.

Pros:

Printful gives you a big choice of different products and varriaties. The are a lot of integrations with most popular e-commerce platforms which saves you time for uploading products and managing quantities.

Cons:

There are a great products but not all of them have most popular colors - black and white.

Ryan
Founder & Head Coach in Canada
Health, Wellness & Fitness, Self Employed
Used the Software for: Free Trial
Reviewer Source

Not Delivered

1.0 2 years ago

Comments: Horrible. Will seek out other drop shipping vendors.

Pros:

Their website and navigation was easy. Looked like a solid contender for my online fitness services.

Cons:

Their shipment details was horrible. I ordered a sample T shirt for a TV show appearance and I never got my product. I finally looked back through my emails and the thread was connected to this out dated email weeks old. I e mailed them numerous times to let them know I won't be able to pick up my product and leave it at the front door. Printful just emailed me saying that if they have to re ship it more than three times they will donate my product to charity. I never got an actual person to talk with me.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

So far, great quality, good service and very easy to use

5.0 3 years ago

Comments: While the spread of opinions about quality and service have a wide range on the Net, I have had nothing but positive experiences with Printful thus far. The quality of the printing has been as good as I've seen anywhere, the products are top notch, production has been fast and shipping has as well. I'm sure there will be ups and downs over the course of our relationship, but at this point I consider them a valuable partner.

Pros:

The choice of customizable products is pretty impressive, as are the base prices. I love the fact that you can set your own margins and am ecstatic that they handle the payment gateway, shipping and the entire logistical process. You can create your designs, set up your store and start selling with very little problem

Cons:

It took a little while to understand the best ways to manage in stock/out of stock situations for products. While there are a number of options for most products, their availability may vary wildly. I've found it's best to design to the most basic color sets, for example, because the more unusual colors are less popular and most likely to become unavailable without warning.