Deel Reviews

The best solution for our small company's global-hiring needs remains Deel

Comments: We went with Deel, even though they were slightly more expensive than comparable products, solely for their customer engagement and service factors. They have been a boon to our studio's ability to hire internationally and compliantly, and we could not have done this without them. We consider the Deel teammates assigned to our studio as a part of our overall payroll and HR team and chat with them constantly to better serve our teammates, but also to help improve the overall Deel experience for small businesses like us, who are looking to go global and tap into the talent around the world but lack the means to do it themselves.

Pros:

First and foremost, the customer service is top-notch at Deel. Their teams are responsive, knowledgeable, and also self-aware enough to know when they may not have a ready answer, but they do know how to find and deliver one in a timely manner. We love the flexibility of options for hiring internationally - be it as an EOR or as a contractor but without the overhead of compliance and ensuring we're adhering to international requirements and laws we do not understand. They're also always listening to suggestions about how to provide better services and options, regardless of company size, which as a small company, we greatly appreciate.

Cons:

There are still some rough edges with Deel's billing system and fully fleshing out some optionality within different countries, but while this is something we don't particularly see as a pro - the opportunity that the Deel team has taken to turn cons into wins balances these negatives out. They will work through your understanding and take suggestions -- it's never a "this is it, so deal" from them. They remain collaborative and aware of their weaknesses and areas for improvement. Sometimes billing statements aren't the clearest unless you talk to their support team to decipher them, but we've already seen updates on this front and look forward to continual improvements.

Simple, efficient and compliant EOR service that is value for money

Comments: Deel was a great EOR partner service platform that delivered quality, value for money service throughout its course. We were extremely satisfied with the customer support team which has been ever responsive and kept up with all our queries at all odd times. Definitely a partner worth working with for all our future international hiring that require contract and payroll support

Pros:

Value for money Ease of use Simple, efficient dashboard systems Responsive Customer Support

Cons:

Over-reliance on customer support for easy doubts or query resolutions

Alternatives Considered: Omnipresent

Reasons for Choosing Deel: For us the previous EOR ran into compliance issues that were affecting both invoices billed to company and consequently payroll run to employees.

Switched From: Multiplier

Reasons for Switching to Deel: We had excellent reviews and had also good relations with team who we were to onboard last year in 2022 but ended up choosing a different partner at the time. For us the choice became simpler when the team helped customize the offering to tailor fit all our requirements while promising and delivering o the promise of remaining compliant

Good Support and User Friendly

Pros:

Deel's global reach and support for numerous countries and currencies make it a valuable tool for businesses with international teams.

Cons:

Integrations? It took some time to become fully comfortable with the system and its intricacies.

A very easy to use payment software

Comments: Overall, my experience has been great. My boss asked me to look for ways I could receive payments along with my other team members, I found Deel, and until now, payments are on time, costs are less and we don't have to wait too much time to receive the money on our bank account.

Pros:

I like the fact that I can have a contract and automatically receive my payments on time.

Cons:

I would like to be elegible for a Deel card. Also, the bank where my debit card is associated no longer accept Deel's transactions, but I still can get the money through Swift, which is expensive.

Alternatives Considered: Payoneer

Reasons for Choosing Deel: Costs from PayPal were very high, but the decision was made when the bank didn't accept PayPal no more.

Switched From: PayPal

Reasons for Switching to Deel: Low fees, the hability to have individual contracts and automated invoices. But specially, I read many reviews and were positive.

Global HR Operations Director

Pros:

What like the most is the responsiveness of the custmer services, like sending a ticket and having their response in 24 hours. The account manager connecting us to the resources timely. However, the customer success manager changed frequently.

Cons:

The cost/pricing which is not very friendly to SME like us, when we really need a good long term partner for global expansion and scale up. The flexibility to solutions, or platform, or payroll cycle lag time is long which adding a lot of extra work to the current time. Like we already have our own system to apply leave, and reimbursement, or boarding etc. How to synergize those process between Deel and Appier to make better employee experiences to our employees, who won't feel they are outsider, or different than regular employees.

Deel - great way to manage workforce in different locations

Pros:

Easy but reliable platform to manage staff in different locations, rich of features that makes HR work effective, great customer support, helpful and very responsive

Cons:

one year ago there were some inconsistencies in the platform but now it's very smooth

Versatile HR tool

Pros:

It provides readable payrolls, has a nice and easy-to-use UI/UX, and support is really good with almost immediate respond time.

Cons:

The company based in Poland doesn't support all of the tax options for employees, additionally, there's no easy way to take a day off for public holidays that are on Saturday (law in Poland).

Deel Feedback

Comments: For my company, easy of salary to me

Pros:

The easy of releasing my money to South Africa and connecting it to my bank account

Cons:

Having a deel card in South Africa, connecting my tax, but most important getting a deel card

My review

Pros:

ease of access , good customer support and good UI

Cons:

There is no mobile app , it would be nice to have one.

Great platform!

Comments: Great! Really easy to use platform.

Pros:

Deels, great! It's so easy for me to upload my monthly invoice, as a contractor and if I have any problems or queries, I find the customer support really helpful. I highly recommend Deel!

Cons:

The only downside and it's a tiny criticism is that I find the two-factor authentication frustrating.

Managing My International Team with Deel

Comments: My experience with Deel was largely positive, providing an efficient solution for managing international payments. The platform excelled in handling various tasks, although improvements in the report section would enhance the user experience.

Pros:

Deel offers an intuitive interface with features tailored to international payments, such as handling multiple currencies and automating compliance. The real-time tracking and invoice management greatly simplified transactions.

Cons:

The report section in Deel lacked customization and was cumbersome to use, making extracting specific data time-consuming. Improving this feature would be beneficial.

If you are small company you don't matter

Comments: They start by getting your company solely on price comparison and once you sign, the honeymoon phase ends and they disappear which is not cool when dealing with global payrolls. After 3 months of no support or answers, I switched to a competitor and I'm not coming back with them.

Pros:

Initially, they show you the software and possible perks and benefits you could get for a lower price point than other competitors (The Software is not that different from all of them), while stating we would have full support which was attractive vs their cost

Cons:

Once you sign, they immediately leave you alone, with no real support whatsoever and difficulties setting everything up

Alternatives Considered: Papaya Global

Reasons for Switching to Deel: Only based on price point and was a HUGE mistake - cheap things are expensive on the long run

Deel makes it easy to manage contractors globally

Comments: I've had a great experience with Deel, from implementation and ongoing support.

Pros:

Deel is user friendly and easy to use, and it has global coverage to streamline the process of managing contractors or employees globally.

Cons:

I wish Deel could provide the local compensation data.

Alternatives Considered: G-P

Reasons for Switching to Deel: Deel's representative was responsive, and the platform is user friendly.

Simply amazing

Pros:

All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.

Cons:

It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).

Amazing product

Pros:

I'm a remote worker, and Deel is (almost) everything I could ask for. It's one of those tools that have a clear objective, and achieve it very effectively. My employer doesn't have to worry about how to pay me, and I can access and withdraw my money instantly and without hassle. I like the amount of options it gives me in one platform. I can access perks (which I'm currently using), I have a debit card that I can use without having to withdraw the money to my bank

Cons:

I don't like the fact that we can't access physical cards. Some of us remote workers are digital nomads, or in my case for example, I travel a lot and work from neighbouring countries. It would be very helpful for me to have a physical card directly from Deel, because it's untenable to open a bank account for each country I visit. In my country of origin I'm experiencing very strong restrictions to banking, so it's difficult for me to even use my own banks in foreign countries.Another thing I don't like is the lack of options of crypto withdrawal. Coinbase is closing my account next month solely because of the fact that I'm from Argentina.

Streamlined Global Hiring and Payroll Made Easy with Deel

Comments: It has significantly reduced the time and effort required for our international hiring and payroll management, allowing us to focus on what matters most - our business.

Pros:

Deel has truly simplified international hiring for my business. Its platform offers seamless compliance and management in over 150 countries, making it easy to hire talent from around the world without the hassle of setting up foreign entities. I particularly appreciate the localized legal contracts and the user-friendly interface.

Cons:

While Deel has greatly improved our global hiring processes, there were times when I felt customer support could have been more responsive.

Great options for remote jobs

Pros:

Easy access to withdrawing money. The option to make quick deposits direct to the card was great, but the fact that it still has additional fees is inconvenient and adds up if you're aren't the type to make one big withdraw and if you do so the fee is still high

Cons:

Additional fees for each withdraw that is made. Maybe it can be an option to only charge fees after 2 or 3 withdraws. In my case I make small withdrawals and by the month it adds up.

Deel works perfect on everything I need for now

Comments: Deel is the platform where I receive my salary, and that works perfectly so far. I use a few features of the platform but without any problems. It is easy to understand and perform actions. It should include free charges to more currencies (such as the Canadian dollar and the euro).

Pros:

From my experience of using Deel, it is very easy and intuitive to use. Its design and flow are very pleasant, simple, and direct. I liked how easy it was to request a debit card and track it all the way to my door.

Cons:

What I don't like is having to move my money to other accounts. I know it's not Deel's main purpose, but it would be nice to be able to use it as a permanent bank account.What would I improve? I would like Deel to notify me more clearly when a withdrawal has already been made, as sometimes they arrive sooner than the date shown on the platform and I think it hasn't happened yet.Also, it would be great if the '0% fee' was also for currencies such as the Canadian dollar and the euro.

Playgendary's review

Comments: Overall experience is pleasant

Pros:

User friendly interface, good customer support, flexibility with pricing policy, a lot of information on how to use Deel is available

Cons:

EOR with visa support is expensive (one-off 7k+ for visa application looks over expensive)

Deel user of 2+ Years

Comments: Overall, we've been happy being a Deel customer for years now. [sensitive content hidden] and the team are always available for customer service and that is hard to beat. Being a $1B+ company and the [sensitive content hidden] is still willing to help me in Twitter DMs. Unrivaled customer service.

Pros:

Deel makes it super easy for us to manage and pay our folks on time. Likewise, not having the headache of trying to sort through local tax and employment laws help us stay focused on moving quickly & shipping product. The reliability of knowing people will get paid on time and be in compliance is a huge help to us.

Cons:

There are some UX things that make Deel a bit complicated in some edge cases.

Best contract tool I've used in years!

Comments: Very easy to use on a daily bases, would totally recommend.

Pros:

The easy steps to get your payments going, the different integrations with Wise and Binance.

Cons:

Sometimes there are a few issues with the binance integration that stops the withdrawals.

Good for first-time international payroll runners

Pros:

Easy to use product that allows our company to hire internationally and compliantly. They are working on the transparency of EOR costs and I can really appreciate that. Customer service is also quick. I'd like to think that I was one of their early customers and I can definitely say they have come a good long way.

Cons:

International hiring can be a headache but Deel tries their best to make it easy.

Great Product

Comments: Very positive

Pros:

Ease of useVery quick implementation Customer service (shout out to [sensitive content hidden]) Was very impressed with how quickly we got our china team onboard back in December when I was out. I felt supported by the Deel team.

Cons:

Future dating of existing contracts. Can’t amend a salary change until day of change

Alternatives Considered: Papaya Global

Reasons for Switching to Deel: Price and had a good user experience before

A Game-Changer for Global Contractors

Comments: My overall experience with Deel has been quite positive. It's been a game-changer for my contracting gigs, offering streamlined global expansion and handling compliance in different countries, which used to be a real headache. The automated invoicing and payment options have saved me time, although I haven't tried the Deel Card yet. The user-friendly interface keeps everything organized. In summary, Deel has definitely made my contractor life smoother and more efficient.

Pros:

Deel has made my life as a contractor way less complicated. It's more than just a payment platform – it's like having a friend who takes care of the boring stuff so I can focus on what I do best.

Cons:

I haven't given the Deel Card a shot myself, but just looking at those transaction fees, it seems like they could pile up before you know it. Another thing I would like to use is to be able to send a transfer to NUBANK in Mexico, seems that this is not an official bank on your platform.

Essential for remote hiring

Pros:

The fact we can create local contracts almost anywhere. Deel will do 90% of the heavy lifting.

Cons:

Customer support is sometimes not as a reactive or savvy as we would like.