Bigin by Zoho CRM Reviews

Best CRM for Startups and Small Business

Comments: Easy to use, app is easy to read and use on our cell phones. We were up and running with BIGIN in one day.

Pros:

Easy to setup with industry specific template, in our case we used the "Education" template, easy to upload data from spreadsheets, and from forms on our Website.

Cons:

Would like a way to better organize files for each customer.

Alternatives Considered: HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: Prior CRM to cumbersome to setup and did not offer the same flexibility as Bigin did.

Switched From: monday.com

Reasons for Switching to Bigin by Zoho CRM: Bigin offered more flexibility, was easier to setup, and lower cost as well.

Very simple and useful

Comments: Started using it, haven't fully mastered it yet, but I can see that it's a very useful program for a handyman. Tried other CRMs, but this one is the most convenient so far.

Pros:

Simple and very useful, easy to schedule appointments, affordable

Cons:

Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet.

Bad experience with Bigin

Comments: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Pros:

Integration with GSuite Tasks / Calendar

Cons:

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Alternatives Considered: HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: To ensure zoho books integration should work and felt natural extension

Great Value for Money for SME's

Comments: Very good. I started using it while working on another project for another client

Pros:

Hard to beat for the price. I am moving over from hubspot after years of happily using their excellent free service. When I looked at upgrading Hubspot, i found that the USD100 p/m price they charge is the same as 1 YEAR of Bigin. for a Solopreneur like me, I need to save money & streamline my workflows wherever I can, so this just makes sense for me.

Cons:

User interface could be nicer - green is a funny colour to use for business

Alternatives Considered: Dynamics 365, Hootsuite and HubSpot Sales Hub

Reasons for Choosing Bigin by Zoho CRM: When I looked at upgrading Hubspot, i found that the USD100 p/m price Hubspot charge is the same as 1 YEAR of Bigin. For a Solopreneur like me, I need to save money & streamline my workflows wherever I can, so this just makes sense for me.

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: Price

Super easy to use, very powerful.

Comments: Easy to implement, easy to use. Good adoption.

Pros:

Ease of use. Easy to set up, easy to navigate the apps, both desktop and mobile.

Cons:

Lack of reporting module. You can export views, but no real reporting module.

Alternatives Considered: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: Price, ease of use. It was easier to set up, and much cheaper for the features it offers.

Zoho CRM review from us

Pros:

very good crm , we love its simplicity and features.

Cons:

they made a good product, however I'd like to see a better integration with Zoho email out of the box.

Bigin your CRM experience

Comments: POsitive experience. Bigin is a realy simple CRM solution I ever met

Pros:

Simple and client-oriented CRM solution.

Cons:

Why I didn't use it before? and maybe enough

Alternatives Considered: Zoho CRM and AMO

Reasons for Choosing Bigin by Zoho CRM: Price and interface were crusual for me

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: amazing eco system and easy-going programm

Bytbots review for bigin

Comments: Overall, Bigin by Zoho CRM offers a user-friendly and affordable solution for small businesses, with its intuitive interface and essential features. However, it lacks advanced functionalities and detailed analytics, which might be a limitation for more complex needs.

Pros:

I like Bigin by Zoho CRM for its user-friendly interface, essential features tailored for small businesses, and effective visual pipeline management. It’s easy to use, integrates well with Zoho products, and offers customization options to fit various needs.

Cons:

What I like least about Bigin by Zoho CRM is its limited advanced features compared to more comprehensive CRM systems. It might lack some of the more sophisticated tools and integrations that larger businesses or those with complex needs require. Additionally, its reporting and analytics capabilities are more basic, which might not be sufficient for users who need in-depth data analysis.

Bigin Review

Pros:

BigIn for Gmail has been a game-changer for managing my emails and sales pipeline efficiently! The seamless integration with Gmail makes it incredibly easy to track leads, manage contacts, and update deals directly from my inbox. It's intuitive, user-friendly, and has streamlined my workflow significantly. Highly recommend this extension for anyone looking to enhance their email and CRM management!

Cons:

Not much, didn't face any trouble with it till now

Good Salespipeline tool

Comments: Bigin Zoho Sales Pipeline helps businesses manage and track our sales process efficiently. Bigin SalesPipeline offers an intuitive and easy-to-navigate interface, making it accessible for users of all technical levels.The platform allows for significant customization in terms of sales stages, fields, and workflows, enabling businesses to tailor the pipeline to their specific processes. The tool offers detailed reporting and analytics features, allowing users to track key metrics,
such as open deal , conversion rates, and sales forecasts, which are critical for making informed decisions.

Pros:

Salespipeline, Dashboard & Customization of Pipeline

Cons:

Payment system they have to integrate some easy UPI option.

Bigin is the business - brilliant CRM for small businesses

Comments: Bigin by ZOHO CRM is absolutely fantastic! I love everything about it. I've tried lots of other tools and not been sold. This one is the best by miles - and the most affordable!!!

Pros:

Bigin is very easy to use, and others also pick it up quickly. The best part is customising fields for all modules - super quick and easy to do and can be done on the fly. The Gmail add-on is also excellent, and seamless, as is the use of IMAP emails. Brilliant tool.

Cons:

Not any con's I can think of, other than the email templates bit wasn't as intuitive as the rest. I worked it out, but that was the only thing that had me a tad puzzled for a while. Very minor detail.

Alternatives Considered: Airtable and HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: HubSpot is very complicated when it comes to customising fields and processes. I was really invested in making it work, watched tutorials etc, but I gave up this month and I just wish I had checked out Bigin years ago!!!

Switched From: HubSpot Sales Hub

Reasons for Switching to Bigin by Zoho CRM: Price, and trial - product sold itself.

There is no better CRM program for small businesses

Pros:

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

Cons:

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

Alternatives Considered: monday CRM, Trello, Pipedrive and HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.

We've tried others but Bigin by far best for us

Pros:

We thought LACRM might be the one as we want simple and easy to use yet customisable enough while not breaking the bank! Honestly nothing ticks as many boxes as bigin... it just nails it

Cons:

i'd like more custom fields but happy i can pay slightly more to unlock when it becomes a problem for us

Alternatives Considered: HighLevel

Reasons for Choosing Bigin by Zoho CRM: task management and automation very weak in LACRM

Switched From: Less Annoying CRM

Reasons for Switching to Bigin by Zoho CRM: GHL crm very poor. no way to link contacts - notes are a complete mess, eg all notes merged into one against contact so if you have more than one deal with a contact good luck you will have no chance|!|

Awesone experience with Bigin CRM by Zoho

Comments: Awesome experience with Bigin CRM. Great reliable customer support provided by Bigin CRM Team. Bigin CCRM is a must use for all start up entrepreneurs and small business owners.

Pros:

The deal pipeline feature is the best of all. Deal management is very essential for keeping an eagle eye on all the accounts so that we can maximize our sales closings month after month, so that no sales slips through the cracks. Kudos to Zoho.

Cons:

Not much cons at these price points. Probably more number of pipelines in the pricing plans would have been a great sweetener.

Alternatives Considered: Pipedrive

Reasons for Choosing Bigin by Zoho CRM: Bigin CRM provides Better Value for money. More features packed inside reasonable prices.

Switched From: Pipedrive

Reasons for Switching to Bigin by Zoho CRM: Great Value for money provided by Bigin CRM.

I TRULY LIKE THIS CRM - EASY TO USE

Comments: When I found this CRM it was like " Thank God" finally I found a tool that I can connect with and be able to use with out much technical learning needed.

Pros:

How user friendly it is and also how easy is to learn to use the software

Cons:

There is really nothing I can say for now that I dislike

Alternatives Considered: Pipedrive and Top Agent

Reasons for Choosing Bigin by Zoho CRM: Is more economic and not confusing to use

Switched From: Pipedrive

Reasons for Switching to Bigin by Zoho CRM: Easier sue and has what I need, I love the fact that you can easily navigate thorough your pipeline once is custom setup.

A basic , entry-level CRM

Comments: We have had a great experience with Bigin, it was a great alternative while lowering our costs. It offers a great value for the money we pay for it.

Pros:

While trying to lower our costs derived from the health crisis, we searched for CRM alternatives and ultimately we choose Bigin, due to their clean interface and the functionality they offer, as well as their low price (but great value overall)

Cons:

Limited number of custom fields, no email templates and difficult to create email templates on my own.

Alternatives Considered: Zoho CRM

Reasons for Choosing Bigin by Zoho CRM: Cleaner interface, best price

Switched From: Vtiger CRM

Reasons for Switching to Bigin by Zoho CRM: mainly price, but it has a lot of functionality. It will also be easy to migrate to Zoho CRM, when the situation allows for it.

Checks every box for a CRM

Pros:

I've trialled a number of CRMs for our startup and Bigin is the only system that managed to balance everything I'm looking for. A clean UI, affordable pricing and just the right amount of features to keep our sales team working.

Cons:

So far Bigin does everything I need from a CRM.

Alternatives Considered: Capsule, Zoho CRM, Pipedrive, Freshsales and HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: Pricing and bloat of features, Hubspot was good but I didn't like the price as it scaled up.

Switched From: Freshsales and HubSpot CRM

Nice CRM for Small Companies and StartUps

Pros:

Nice CRM for small companies and startups. One user ist free, premium accounts only costs 7 € per month. Actually I'm just testing around, but it feels nice :-)

Cons:

Connection to MS 365 isn't hazzle-free. It broke down several times. However, it finally worked.

Alternatives Considered: Agile CRM and HubSpot CRM

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: It was easier to set up and get it run. Also the pricing model seems to be very interesting.

Streamlined Sales Management - Bigin CRM Review

Pros:

Bigin CRM by Zoho is a game-changer! The user-friendly interface, easy pipeline management, seamless integrations, and time-saving automation have revolutionized our sales processes. Highly recommended!

Cons:

The level of customization options available in Bigin CRM could be improved to better align with their unique business needs.

Alternatives Considered: ActiveCampaign

Reasons for Switching to Bigin by Zoho CRM: Simplicity: For its user-friendly and intuitive interface, making it easy for users to get started and navigate the platform.Sales Focus: Its primary focus is on sales pipeline management, lead tracking, and contact management.

Low Cost CRM

Comments: low-cost CRM with required options

Pros:

I like the interface and very simple not too many options to distract the user very good tool for small business owners to increase productivity

Cons:

hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person

BEST CRM EVER

Comments: Excellent Experience, Extremely Easy To Use

Pros:

PIPELINE MANAGEMENT Whatsapp Connection GMAIL CONNECTION

Cons:

BULK Whatsapp Function Not Available, Zoho Social Should Also Be Available

Alternatives Considered: Pipedrive

Switched From: Zoho CRM and Pipedrive

Top CRM for small businesses

Pros:

accessible even for small businesses and individuals without a technical background. The setup process is straightforward, allowing users to get up and running quickly. Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business operations. The pipeline management feature is particularly impressive, offering clear visualizations of sales stages and helping to track progress effectively. Additionally, the mobile app ensures that users can manage their customer relationships on the go. Overall, Bigin combines simplicity with robust functionality, making it an excellent choice for those looking to streamline their CRM processes without the complexity of larger CRM systems.

Cons:

What I liked least about Bigin by Zoho CRM was its limited customization options, which made it challenging to tailor the CRM to specific business needs.

A good CRM for small businesses

Comments: I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.

Pros:

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

Cons:

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.

Alternatives Considered: Copper

Reasons for Choosing Bigin by Zoho CRM: Clients request

Switched From: Pipedrive

Amazing CRM for Small Business

Comments: Bigin helps my sales team to have traction of leads they insert. On overall it is best for startups and value for money.

Pros:

Sales Pipeline Dashboard and Ease of contact insertion.

Cons:

Every features available are tailored fit for my interest on CRM.

Alternatives Considered: Pipedrive

Reasons for Switching to Bigin by Zoho CRM: Ease of use

To stay organised and on top of your contacts and leads. That's where Bigin by Zoho CRM comes in

Comments: User-Friendly Interface: my team appreciates the intuitive and user-friendly interface of Bigin. They find it easy to navigate, allowing them to quickly adapt to the CRM system and start managing their contacts and leads effectively.Cost-Effective Solution: our purchasing department mentioned that Bigin offers excellent value for its price. It is an affordable CRM solution for small businesses and entrepreneurs with limited budgets.

Pros:

I liked how Bigin makes it easy to manage and organize leads. The centralized database is a great feature, as Bigin allowed me to keep track of all my leads and their contact information in one place. I also appreciated the ability to capture leads from various sources and track where they came from. Additionally, segmenting leads based on different criteria was very helpful, allowing me to target my marketing efforts more effectively. Overall, Bigin is a valuable tool for lead management, and I would recommend it to others.

Cons:

It needs more customization options and improvements to third-party integration and the mobile app.