--- description: Get detailed information about Bigin by Zoho CRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.il/software/204998/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm?page=2) > Customer relationship management solution that helps buswinesses manage sales pipelines, deals, tickets, email marketing, and more. > > Verdict: Rated **4.7/5** by 724 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 724 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Appointment Management - Appointment Scheduling Software - Business Process Automation - Calendar Management - Calendar/Reminder System - Campaign Management Software - Client Management - Collaboration Tools - Commenting/Notes - Contact Management Software - Customer Database - Customer History - Customizable Reports - Data Import/Export - Document Management Software - Document Storage - Drag & Drop - Email Management Software - For Financial Institutions - Forms Management - Graphical Workflow Editor - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding Software - Online Forms - Performance Metrics - Personalization and Behavioral Targeting Software - Reminders - Reporting & Statistics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Scheduling Software - Search/Filter - Shared Contacts - Task Management Software - Template Management - Workflow Configuration - Workflow Management Software ... and 22 more features ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.co.il/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.il/directory/30072/online-crm/software) - [CRM Software for Small Businesses](https://www.capterra.co.il/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.il/directory/32744/sales-tracking/software) - [Mac CRM Software](https://www.capterra.co.il/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.capterra.co.il/software/210630/kylas) — 4.8/5 (573 reviews) 5. [Dynamics 365](https://www.capterra.co.il/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Your team only will use a CRM if it's simple and easy to use" — 5.0/5 > **Federico** | *30 March 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It's simple and easy to use. The UI is very straight forward, which makes it easy to use and efficient. Your team won't have to make a masters degree to learn how to use it. > > **Cons**: Don't have support in Spanish. Lack of support for unified inbox (have to get an additional product) > > Very good functionality without complex UI. Covers the basic needs for opportunity follow-up. The best way your team will use a CRM is if it's simple. ----- ### "Simple and Efficient CRM for Small Teams" — 5.0/5 > **Verified Reviewer** | *16 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: User-friendly interface, easy lead management, and seamless integration with other Zoho tools—making it simple to track deals and organize customer interactions efficiently. > > **Cons**: Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams. > > My overall experience with Bigin by Zoho CRM has been good. It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are limited. ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *25 February 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **Cons**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- ### "Can't fault Bigin - it works straight out of the box\!" — 5.0/5 > **Deccy** | *12 January 2026* | Construction Software | Recommendation rating: 9.0/10 > > **Pros**: Bigin is a really simple, highly intuitive CRM, ideal for small businesses who are looking to roll out an easy to use product that just works. There's a learning curve as you'd expect but it's minimal. Bigin comes with an extensive suite of ready to go pipelines or you can custom build your own - either way, you could be up and running in order an hour. > > **Cons**: I haven't found any downsides yet as we're still only starting out - maybe they'll come in time. I guess being one of the lesser know CRMs, Youtube tutorials aren't as plentiful as you'd hope for but that said, it's not really that difficult to figure out how to do most things. > > As a small construction business that had struggled with spreadsheets / emails / whatsapp messages etc, Bigin has given our company a single 'point of truth' for our sales / installation teams which has resulted in fewer things falling through the cracks. This in turn leads to a better customer experience overall - exactly what we were looking for. ----- ### "Great CRM with alot of features" — 5.0/5 > **Robert** | *16 February 2026* | Construction Software | Recommendation rating: 10.0/10 > > **Pros**: After trying to setup hubspot, which i gave up on i decided to try Zoho after seeing a sign for it in Union Station. So far it seems so simple to use and I am loving it. > > **Cons**: There is not much I do not like so far. It seems very easy to work with and I cannot wait to get it going live. > > So far its simple to use and looks like it will do what I want it to do and will will be able to evolve my companies into it. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data