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About JAGGAER

JAGGAER:  Procurement’s intelligent source-to-pay and supplier collaboration platform.

Learn more about JAGGAER

Pros:

JAGGAER eProcurement is a great tool that gives us value for money. JAGGAER eProcurement makes procurement management simple.

Cons:

Can be a challenge to use without significant training.

JAGGAER ratings

Average score

Ease of Use
3.8
Customer Service
4.3
Features
3.9
Value for Money
3.8

Likelihood to recommend

7.2/10

JAGGAER has an overall rating of 4.1 out 5 stars based on 21 user reviews on Capterra.

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Filter reviews (21)

Justin J.
Justin J.
Cloud Solutions Analyst in US
Verified LinkedIn User
Research, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use, easy to search

5.0 6 years ago

Comments: My company utilizes most of the JAGGAER indirect modules and the Contract Management module isn't the best of them but it is still very good and we have been very happy with the upgrade that JAGGAER brought to our organization.

Pros:

Easy to navigate. Clear and concise organization of information. Easy to maintain access controls. Very customizable as far as workflow and dashboards are concerned. The workflow is easy to understand and most aspects of it can be modified and configured by our JAGGAER system administrator. Permissions are easily managed. Users can configure their own dashboards with summarized information of their choosing. Document templates can be configured to automatically pull in fields and information from the contract record.

Cons:

Needs more granular access controls so we can give certain users access to view a contract and its final attachments without the ability to modify them.

Monica
Group Procurement Supervisor and Broker in Bahamas
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Finally delighted to talk about JAGGAER eProcurement. The work it has done for me is worth it.

5.0 last year

Comments: Secure, resourceful and reliable software. I highly recommend JAGGAER eProcurement.

Pros:

I feel a huge impact on my career. My approach to spending accountability and enhancement has improved gradually leaving me a better person. I highly appreciate the customer support team. I engaged them severally on setting up and implementation. They were of much help to me. The dashboard is well organized to accommodate every level of experience. Cheers to more achievements JAGGAER eProcurement.

Cons:

Definitely none. With the great help I get from the support team, I find nothing challenging upto now.

Umang
Strategy Program Lead in US
Business Supplies & Equipment, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Very useful sourcing tool for any company

5.0 2 months ago

Comments: Perfect tool for your daily procurement job and activities

Pros:

A very useful SaaS Baer spend management tool for sourcing activities - offers a lot of functionalities - source to pay, contract management, spend analysis etc.

Cons:

It takes time to learn the tool and understand all different features.

Eleanor
Procurement Analyst in US
Insurance Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Jaggaer Contracts Review

2.0 4 years ago

Pros:

- The customer suppot is good and they work with you - The customizable approval flows are good, but the oversight nd reporting for those are not easy - Ability to capture contract metadata information

Cons:

- It is not configurable - there are a lot of unnecessary fields that cannot be removed - To "activate" a contract, upload documents, etc. there are a lot of clicks and it is not intuitive for the user - Reporting and dashboards are always an uphill battle - Contract metadata information is not conditional (cannot have another question appear if the previous question was answered in a particular way)

Rubani
Research Manager in US
Research, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

JAGGAER eProcurement Is Highly Reliable

5.0 7 months ago

Pros:

JAGGAER eProcurement is a great tool that gives us value for money. JAGGAER eProcurement makes procurement management simple.

Cons:

I am impressed by the brilliant features of JAGGAER eProcurement. JAGGAER eProcurement is super amazing.

Saumil
Procurement Manager in US
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

JAGGAER eProcurement Is an Easy to Use Tool

5.0 7 months ago

Pros:

I like the efficiency of the features of this procurement software. JAGGAER eProcurement has been so reliable.

Cons:

I do not dislike JAGGAER eProcurement at all.

Joseph
IT Expert in US
Machinery, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

JAGGAER eProcurement is So Powerful and Reliable

5.0 7 months ago

Pros:

I like how brilliant and simple to manage JAGGAER eProcurement has been. JAGGAER eProcurement is amazing.

Cons:

JAGGAER eProcurement does not have flaws.

Verified Reviewer
Verified LinkedIn User
Computer Networking, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Increases efficiency and reduces cost

4.0 2 years ago

Pros:

JAGGAER ONE Sourcing provides customizable workflows that can be tailored to meet the specific needs of an organization. This can help to improve the accuracy and consistency of sourcing processes.Plus, it can help organizations reduce costs associated with procurement.

Cons:

JAGGAER ONE Sourcing can be complex and challenging to set up and configure. This may require a significant investment in time and resources.

Dan
Systems, Data and Reporting in UK
Food Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use Supplier management system

4.0 last year

Pros:

Easy to use to bring up supplier details etcNice graphic representations on status of suppliers etc

Cons:

Workflows for re approval can be a bit clunky

Dawn
Purchasing Manager in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Potential but not quite yet

4.0 4 years ago

Comments: We did not complete the transition to Contracts.

Pros:

Fairly easy to do a contract request template and developing a contract for approval.

Cons:

mapping contract info to the WORD contract. Approvals via email (closer now). Utilizing internal communication without entering into the system. Renewals and reminders process. Other areas with contracts would not easily be able to utilize the contracts section in the system.

Juan
Buyer in South Africa
Logistics & Supply Chain, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

The support team is very efficient

4.0 4 years ago

Comments: despite issues every now and then it is easy to work with JAGGAER

Pros:

Easy to use , The Support team is very helpful and always comes back with answers and solutions

Cons:

at times the software is down and does not work 100%

Justin
Accounts Payable Analyst in US
Higher Education Software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easily organize your contracts

4.0 6 years ago

Comments: Centralized contract management, plenty of information. No more lost time searching for various contract information.

Pros:

The many search filter features are excellent for narrowing down a search for a particular type of contract. You can pull reports & export reports based on a variety of contract specs which is very helpful as well. I also like the status banners that let you know if a contract is expired or its current status.

Cons:

Steep learning curve, many fields that seem unnecessary (possibly just for our organization). The most difficult thing is customizing this software. Change integrations are difficult and costly to implement.

Mark
Category Manager in Canada
Hospital & Health Care, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

OTP

4.0 4 years ago

Comments: Overall now that I have had some experience with it, it is very useful for BPS defensible and compliant procurements

Pros:

very useful and defensible for BPS compliant procurements

Cons:

Can be a challenge to use without significant training

Simon
Lead Sourcing Manager in UK
Utilities, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Jaggaer in the Utilities sector

5.0 4 years ago

Comments: Good

Pros:

Fairly straight forward to use and easy to navigate around the system.

Cons:

Sometimes it seems to crash when loading a screen.

Ruchit
Intern in US
Commercial Real Estate Software, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Jaggaer is something else

2.0 4 years ago

Comments: My client won’t pay so it it’s difficult to manage

Pros:

I don’t understand it. It’s overly complicated. It doesn’t just read the contract and pull data? Seems like it’s missing features

Cons:

It complicates my life. Need to be able to send automated reminders for contract renewal and coi.

Justin
Management Analyst in US
Higher Education Software, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Strong Contract Lifecycle Management Software

5.0 5 years ago

Pros:

Dashboard visualization and strong contract search features.

Cons:

Customization can be expensive. Sofware itself is one of the more expensive in the field.

Ashante
Purchaser in US
Used the Software for: Not provided
Reviewer Source

Pool4Tool's excellent service

5.0 9 years ago

Comments: Pros: prompt responses to any issues that may arise, very helpful and detailed explanations of how and what we or the supplier needs to do, training workshops provided, amazing follow through on open issues
Cons: we cannot login the suppliers profile or see their live screens

Srikant
Head of Supply chain - Process Development in US
Used the Software for: Not provided
Reviewer Source

P4T is a extremely flexible and user friendly software especially for Engineer to Order Company

4.0 9 years ago

Comments: Pro's:
1. Extremely powerful sourcing engine for Direct procurement especially for Engineer to order company
2. Flexible and easy to use workflow to ensure all stakeholders are informed
3. Very good expediting tool to follow up order confirmation from suppliers and advanced shipment notification.
Con's:
1. Small company
2. Development takes longer time

Greg
US
Automotive
Used the Software for: Not provided
Reviewer Source
Source: SoftwareAdvice

POOL4TOOL General Demo

4.5 10 years ago

Pros:

Product is modular and seems to do everything we require. It also looks easy to use. Pool4Tool was very friendly and knowledgeable.

Cons:

No issues at this time. Software seem to be very stable.

Trish
CUSTOMER SERVICE / OFFICE in Canada
Chemicals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Not easy to navigate

2.0 3 years ago

Pros:

Easy to load seems nice read cons below.

Cons:

too many functions and options to choose from

Karla
Sourcing Specialist in US
Outsourcing/Offshoring, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Jaggaer

3.0 4 years ago

Comments: N/A

Pros:

If it wasn't for [SENSITIVE CONTENT HIDDEN], your Technical Support Analyst, GCC I would have given up long ago.

Cons:

Jaggaer is difficult to use. And I only use because I have to use it.