Wageloch Reviews

Does what it says

Pros:

New interface is a great improvement. Relatively easy to use.

Cons:

Server application and login a bit clunky. Fingerprint readers have been a bit unreliable.

BrookeVegPro

Comments: Wageloch support is excellent. With a critical payroll question - they respond within the 1/2hr or even quicker.

Pros:

The set up process was very easy and the implementation team were very patient and helpful.

Cons:

It would be really great if you could sort by hours per day when authorising timesheets.

Clunky but effective

Comments: We went from a manual system so it saves time and reduces errors.

Pros:

Perfect for a basic rostering/payroll. Rosters are clear to understand and like being able to colour code roles/departments. Clock in/out station assists with monitoring staff hours accurately. Saves time and integrates with MYOB.

Cons:

Online Annual Leave Request section doesn't work (at least for our organisation). Still need to do this process manually. System also runs slowly - always watching the spinning wheel of death every time you save a change or change to another screen/section.

Fantastic Product and Service!

Comments: Wageloch save a lot of my time hassling with rosters, job function and payroll. As a small business owner, I'm wearing many hats and before using Wageloch I spent lots of time on spreadsheet and lots of mistakes. Now I can use my time better to focus on growing the business.

Pros:

I like the roster scheduling, timesheet management and easy integration with Xero. It reduced my work hours to 80% because I used to do it manually. Now it only take less than 10 minutes to do pay run with zero mistake with overtime calculation (so far).

Cons:

The price is a bit expensive though. It would be great if Wageloch offer a price for a micro small business with 1-5 employees. At the moment I only have less than 5 employees and I'm paying for 10 people. Other company has option pay per employee.

Processing Wages Time Saver

Comments: It has been great, the team is very supportive and implementation was very thorough to cater to complex payroll needs.

Pros:

1. Integration with Accounting (Xero) Software means we can trust the data from Wageloch is accurate in Xero Timesheets and makes the payroll process fast and easy.2. Support is amazing and prompt.3. Customizing platform to complex payroll needs.4. Bio-Metric Clock-in/out (via iPad)

Cons:

1. Adding more details/notes to rostered jobs level, rather than day-level notes, this would also need to flow upstream to the mobile app for remote staff.2. Two-way messaging to staff. 3. Branding Colour Pallet of the interface is too much, and a hint of branding would be more acceptable.4. Mobile App improvement needs to be more informative, rather than just rostered shifts.

The best Wage system I have used

Comments: Love working with WageLoch. I have control of my wages and can manage things remotely if needed.

Pros:

Easy, efficient and effective. Their support is second to none. Other companies could learn a lot from the way the resolve issues and questions quickly and never leave an issue unresolved.

Cons:

sometimes there is a lag when confirming times which slows down the process.

WageLoch - Save time & money on Employee Management & Payroll

Comments: WageLoch has reduced our processing time, saved clients' time, money & angst with efficiency gains and more accountability of staff management

Pros:

Ease & efficiency of operation, first set up we ever did, saved the client $26,000 in wages. Time creep was reduced enormously with staff having to digitally log in & out to record timesheets. Rostering so much easier with staff able to assign availability, reducing the number of calls you have to make to find replacement staff

Cons:

Reports are great, but take a little mastering, once mastered, excellent. Would love to see award interpretation and full payroll processing & reporting in the future

Wageloch review

Comments: Our overall experience has been great. We are loving using the new wageloch set up now (we used to use the legacy look and found it difficult to use the new look at first). Has been great having the staff portal set up and allowing staff access via their app to put in unavailability / annual leave / sick leave, which in turn has helped us with rostering.

Pros:

The ease of rostering across a 24 hour period Being able to monitor all shifts and adjust times with ease Ease of access

Cons:

The history and leave / unavailability takes a long time to load Print set up for the rosters makes our roster about 20 pages long and difficult to see it over a fortnightly period - would be ok if we did weekly rosters but is not convenient and therefore we are needing to produce a paper roster aswell The app is reported to be very sensitive to touch and is difficult to set time off

Good time sheet management software

Comments: Overall it's a great product and most of the time it works well and does what it is supposed to do - there is some back end integration issues sometimes - but that is the bookkeepers problem to sort out - not hours - apparently it integrates with Xero very well so just waiting for our bookkeeper to do that.

Pros:

- Ability to see availability of staff - Ability to enter sales figures in and calculate efficiency of staff - Ability to show who is on duty in an emergency situation (evacuation) - Ability to see staff leave accrual very quickly

Cons:

- Windows App is missing some minor functionality compared to the online portal - Online portal can be quite slow during use (regardless of browser or internet connection) - Unavailability function of staff is a lot better to use than the Annual Leave function - Unavailability will show you immediately what staff are not available - annual leave function you have to manually put in the unavailability - double handling - so I don't use it.

Easy to use and fast customer service!

Comments: Extremely user friendly and great, fast customer service when there is an issue with Wageloch and the customer service (when needed) is local (Adelaide).

Pros:

It's very easy to use for rostering employees and to see in real time if they have clocked in and out for their shift. The dashboard provides information at a glance, giving information of employee clocked times and who is on leave. It also helps to keep track of employee availability, rostered hours/costings per day and there are prompts to make sure changes aren't an accident, but if there's an error, it can be undone! It's also easy for employees to communicate their availability and checking their rosters.

Cons:

Sometimes it can be slow to load and sometimes it can get stuck in loading and lose changes/new rosters when clicking save. There's no place to comment why an employee was late or left early, if someone else is submitting the finalized time-sheets for pays. It can be difficult to recollect to the payer the reason to why the late or leaving early clock times, and from the employee if pays are done on a fortnightly basis.

Love Wageloch

Comments: Simplicity it key, great product very easy to use and never need to contact their support!

Pros:

We moved from another system to Wageloch, I love its simplicity.

Cons:

Don't use the mobile app features at all

Happy Customer!

Comments: Happy with my experience. The most user-friendly system I have used yet.

Pros:

Ease of use, integration with smart phones, live monitoring.

Cons:

Creating and transmitting of rosters to staff could be made easier

The HR system you didn't know you needed!

Pros:

Wageloch has been extremely beneficial for our business as it is one system that allows use to capture all the appropriate information and relevant documents needed to run our business in one space! From sending out our contracts and job descriptions, to being able to pay staff, to monitoring clock in and clock out times it has really assisted us in streamlining our processes.

Cons:

Nothing that we don't like about Wageloch but like any product there is always some ironing out issues in the beginning. We have found though if leave is approved it doesn't deduct it from the leave total in Wageloch we have to go in and manually update people's leave eg. XERO will state one has 4hrs personal leave but Wageloch will state one has 12hrs personal leave even though leave was approved from Wageloch.

Very simple to use very quick to commit

Comments: I like how you can now access the program anywhere, not just tied to the computer that has it installed as a program (accessible via browser)

Pros:

easy to use desktop system; i can easily see staff accruals, log in time, roster

Cons:

I am still not able to use effectively on my phone

timesheets

Comments: excellent. easy to use and can use from home.

Pros:

The clock on and off mechanism makes timesheets so easy and you can easily add notes to your shifts

Cons:

Rostering holiday requests could be easier to see the overall picture, like in a calendar

Review for Wageloch

Comments: Good, Overall I’m pleased with product and support

Pros:

Functionality, ease to use. Allows changes easily

Cons:

So slow, very frustrating. When making changes and saving.

Wageloch Product is excellent!

Comments: Excellent experience overall. I have been using Wageloch for years.

Pros:

It is very easy to use! It helps with budgeting, creating new roster templates and then easy to export to our accounting software. The best feature though - is Wageloch customer service. They are always very helpful and will answer your calls in a very timely manner!

Cons:

Sometimes I can't work out a problem by navigating the portal, but then customer service is always able to help.

Amazing software

Pros:

Scheduling is easy and the interface is good

Cons:

adding new user and there is not wage disclose

Wageloch Review

Pros:

Easy to use Functional and easy to see COE

Cons:

Happy with all aspects. Nothing I would change

Improving staff roster and timesheet processing

Pros:

"One stop shop" for all information that can be easily updated/amended as required.

Cons:

Changing the timesheet hours to match hours worked can be a bit time consuming.

Wageloch Review. OK but could be better

Comments: Didn't make much difference in time spent on the daily/weekly wages task.

Pros:

It got rid of our paper based timesheets. Record keeping is easier.

Cons:

Speed is sometimes slow. Manual adjustments are still required for some payroll categories. It still requires some manual input.

Amcal Pharmacy

Pros:

The ease of use with the program and the customer service being based here.

Cons:

No mobile access and sometimes it could be a bit fiddly to use.

Wageloch is Awesome

Comments: Wageloch is very user friendly, the customisation to the user is fabulous, and the customer service is phenomenal

Pros:

[sensitive content hidden] always go above and beyond to provide excellent customer services

Cons:

There are none, it is a great program the support is second to none

Wageloch

Comments: Allows me to administer workplace flexibility with close to 30 employees.

Pros:

Easy to use, efficient rostering tool. Streamlines communication with employees about the roster.

Cons:

Administration of leave requests. Clumsy.

Feedback

Pros:

Pre submit feature to double check any anomalies prior to submitting to payroll team.

Cons:

When going to roster shifts, it is relatively easy to select the wrong days, by not lining it up horizontally especially with people starting on pm shifts. If this could be improved somewhat would assist.The other would be the difficultly of reading times as they overlap, especially for short breaks e.g. tea break which is around 10 minutes.