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About GoAudits

Smart mobile platform for auditing & inspections. The efficient way to improve quality, safety, operational standards & compliance.

Learn more about GoAudits

Pros:

Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.

Cons:

Not sure if I can think of any features that I would change.

GoAudits ratings

Average score

Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.3/10

GoAudits has an overall rating of 4.8 out 5 stars based on 130 user reviews on Capterra.

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Filter reviews (130)

THOMAS
THOMAS
Retail Operations Manager in United Arab Emirates
Verified LinkedIn User
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

FOCUS on things that matter!

5.0 4 years ago

Comments: I am too spoilt now that i can't go back to paper and excel checklists. My team uses go audits for daily store audits and i don't need to waste time on compiling sheets and scanning documents that doesn't yield any benefit since in the end all what matters is what action you take to correct things and make it better. Go Audits understands business and does it well!

Pros:

Action Plan is an amazing tool to keep track of What Who When. Dashboard is very comprehensive and provides all data to have a quick glance or detailed analysis. Checklists are quiet easy to set up with roles and permission you are able to keep everything structured and in control.

Cons:

The import audit configuration thing could be replaced with instant sync that doesn't require people to sync in order to see any changes. The theme of the checklist could use some facelift as people might board looking at the same checklist each day. If the users can customize their look and feel of their user account then it will give it a personal touch.

Alternatives Considered: SafetyCulture

Reasons for Switching to GoAudits: They make the product for you rather than making you buy what's available. Goaudits were very flexible with customizations we asked for such as Geo fencing and speech to text etc. The team were really keen to help us out in setting up and were following up with us till we went live.

GoAudits Response

4 years ago

Hi Thomas, thanks for the positive feedback - it's great to hear that GoAudits worked so well for you and your team! We keep improving our solution and hope to address some of the improvement points soon. Warm regards, GoAudits Support Team

Steve
CXO in US
Food & Beverages, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

GoAudits for Quality Assurance

5.0 2 months ago

Comments: GoAudits checks all of the boxes for our company for our Quality Assurance program. They have amazing customer service that is always available with extremely fast response times. We also use GoAudits for our daily temperature logs, 4 a day at over 20 locations. Their system handles all of our needs without issue.

Pros:

GoAudits has all of the features needed for our company to perform and maintain our Quality Assurance program. As the Administrator, I am able to manage all aspects of our program in one place.

Cons:

There were some bugs in the system initially, but those have all been worked out over the course of our relationship.

GoAudits Response

2 weeks ago

Thank you for the review, Steve! We're glad that GoAudits meets all your needs for quality assurance and that you've had a positive experience with our customer support team. It’s great to know that the initial glitches have been resolved and that the system works smoothly for you.

Debby
Manager in UK
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Not a good start

2.0 4 weeks ago New

Comments: Only been with them 19 days and feel very stressed that they are not doing what they promised!

Pros:

It tells me I need to write 40 words but the only thing I like is the system!

Cons:

staff are keen to get you on board but as soon as you are on board they don't help, delaying our audits and causing a back log, after numerous messages and emails no one seems to care!

GoAudits Response

2 weeks ago

Hi Debby. Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take your feedback very seriously and our team will contact you soon. Also, if you have questions or need assistance, please contact us anytime at [email protected]. Once again, thank you for your patience.

Patryk
Facilities and Project Support Manager in UK
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and User-Friendly Auditing Tool

5.0 last month New

Comments: My overall experience with GoAudits has been highly positive. The platform significantly enhances the efficiency and accuracy of our auditing processes. Its robust set of features, from customizable templates to offline functionality, meets our diverse auditing needs. While there are minor areas for improvement, such as app performance and pricing, the benefits far outweigh these drawbacks. GoAudits has proven to be a valuable tool in streamlining our audit workflows, providing detailed and actionable reports, and ultimately helping us maintain high standards of compliance and quality across our operations.

Pros:

What I liked most about GoAudits is its user-friendly interface and comprehensive feature set. The application simplifies the audit process with its intuitive design, making it easy for users of all skill levels to conduct thorough inspections. The customizable templates are a standout feature, allowing organizations to tailor their audit forms to specific needs. Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity, which is crucial for field operations. The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Cons:

What I liked least about GoAudits is the occasional lag in the mobile app, especially when dealing with larger datasets. This can be a minor inconvenience during extensive audits. This rarely happens but worth mentioning.

GoAudits Response

2 weeks ago

Thank you for the detailed review, Patryk! We’re glad GoAudits' user-friendly interface, customizable templates, and offline functionality meet your needs. It’s great to know that our platform makes it easy for users of all skill levels to conduct thorough inspections. We appreciate your feedback on app performance and will keep it in mind for future updates.

Eric
Director of Business Development in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Heaterz Hot Chicken Review

5.0 4 weeks ago New

Comments: It's been amazing. I appreciate how quickly the team responds to changes we make to our audits, how user friendly the audits are, and the accountability of being able to receive photos from our staff/employees to ensure processes are being followed.

Pros:

The flexibility to make the audits unique to fit our business needs. We use the audits for multiple stores along with our food trucks, which allows us to ensure we have checks and balances for our processes and there's consistency across the board.

Cons:

I can honestly say we don't have anything negative to say. We've been very pleased with the program and our business has become much more efficient.

GoAudits Response

2 weeks ago

Hi Eric. Thanks for sharing how GoAudits has made your business more efficient! It’s great that tailored audits fit your business needs across stores and food trucks and help maintain consistency. Our team is happy to hear that you find the GoAudits app user-friendly.

Wachirawin
Assistant Manager - Security in Thailand
Security & Investigations, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Assistant Manager Security

5.0 4 weeks ago New

Comments: Overall the app is great. It would be great if the patrol listed can be re-arrange by dragging.

Pros:

it is a great application and accurate application for auditing.

Cons:

It is very difficult to re-arrange the list as you need to re-create the list which will take you more time. for example: 1. Floor 24 2. Floor 22 3. Floor 23 It would be great if I could drag 3. Floor 23 to replace with 2. Floor 22. cause sometime the content of each floor are different. so we just can't rename the floor.

GoAudits Response

3 weeks ago

Hello. Thank you for your thoughtful review! We’re glad you find GoAudits to be a great and accurate tool for your auditing needs. Your feedback is very valuable, and we appreciate you bringing this to our attention. Feel free to contact us if you need any additional assistance or if you have any further suggestions at [email protected]

rick
Director in US
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Regional Director perspective

5.0 2 months ago New

Comments: Overall experience is that it is very simple and organized. The ability for us to make on the fly edits to audits and change the format and linear outlines make it a great tool.

Pros:

This is a great tool and can be used very easily on my phone and on my I pad. I can even transition from an existing audit from one tool to the next. The ease of editing the audits is great. The new update made the interface very simple.

Cons:

Would like to be able to add more photo's in the audits.

GoAudits Response

2 weeks ago

Hi Rick. Happy to hear that you're finding GoAudits simple and organized, and that you appreciate the ease of editing audits, especially with the new update. We’ve noted your suggestion about adding more photos, and we’ll keep it in mind for a future update. Thanks for sharing your thoughts!

Kiel
Sr. Safety Manager in US
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Platform

5.0 2 months ago New

Pros:

GoAudits works for most of our company and client needs. The customer service is always top notch. The overall program is easy to set up and use.

Cons:

Building an audit from scratch is difficult for a new user, fortunately, GoAudits and their team can take your concept, even from a scratch of paper, and build an audit system to suit your needs.

GoAudits Response

last month

Thanks for the review, Kiel! We're thrilled that GoAudits meets your company and client's needs and that you find our customer service top-notch. If you need more help, we're here for you!

Bora
IT Manager in Cambodia
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

IT Manager

5.0 4 weeks ago New

Comments: Working with Goaudits has been great the support team have always been a great help with any problems.

Pros:

I love the support that we receive from the Goaudit

Cons:

. Support is excellent and very customer focused.

GoAudits Response

2 weeks ago

Hi Bora. Our team is delighted to hear that working with GoAudits has been a pleasant experience for you. With our customer-centric support team, we strive to provide effective and reliable service, and we’re glad you’ve found it valuable.

Jaime
Safety Director in US
Construction Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Top Notch software

5.0 last month New

Pros:

Ease of use and mobilty to do audits on the go or saved and load later.

Cons:

Not much to dislike. Everything you need is customizable.

GoAudits Response

last month

Thanks for the 5-star review, Jaime! We're glad that you found GoAudits to be top-notch auditing software that is user-friendly and perfect for on-the-go audits.

Ben
Compliance Manager in UK
Renewables & Environment, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

So far so good!

4.0 last year

Comments: Pretty good so far. Time will tell!

Pros:

I've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.

Cons:

We haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support.

GoAudits Response

last year

Hi Ben. Thank you for taking the time to review and provide feedback on GoAudits. We are thrilled that you find our platform user-friendly and intuitive, and that you have found our templates useful. It is also great to hear that our support team provided excellent assistance. We appreciate your recommendation of GoAudits and look forward to continuing to provide you with a helpful and efficient experience.

Gordon
Profit Protection manager in UK
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Gordon B&M

4.0 4 years ago

Comments: Working with Goaudits has been great the support team have always been a great help with any problems. Goaudits have also listened to our requirements over the time we have been using there system and made many changes to there system for our company needs.

Pros:

I found the app on the phone so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy.

Cons:

Navigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like.

Alternatives Considered: SafetyCulture

Reasons for Switching to GoAudits: Goaudits were open honest and able to deliver workable changes to there system for our company needs. I auditor were less interested to help integrate there system to our company needs.

GoAudits Response

3 years ago

Thank you for the honest feedback, we keep improving GoAudits and we hope that you will find our redesigned admin portal is easier to use!

Axelle
Quality Manager in France
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Go audit

4.0 11 months ago

Comments: We made with [sensitive content hidden]
our new grids for our F&B teams.

Pros:

The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees.

Cons:

We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams.

GoAudits Response

11 months ago

Hi Axelle. Thank you for your review and feedback. We appreciate your suggestions, our dev team will consider them. We're glad you find mobile auditing easier with GoAudits, and our team responded promptly to your inquiries.

Meetu
Quality & Hygiene Officer in United Arab Emirates
Food & Beverages, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

GoAudits Software

5.0 2 years ago

Comments: Completely satisfied

Pros:

Excellent platform to conduct audits. Amazing customer support. Highly recommended to anyone who is looking for transition from manual audit checklists to digital records

Cons:

Requires a high speed internet to generate audit reports

GoAudits Response

2 years ago

Hi Meetu, Thank you for your positive and honest feedback, we really appreciate it! Just to clarify, all audits can be completed offline. However, at a later date internet is required to upload the reports safely online, and share with colleagues as necessary. If you have any questions, please don't hesitate to get in touch anytime with us at [email protected]! Best wishes from the GoAudits Team

Raquel
Continuous Improvement Engineer in France
Packaging & Containers, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very good acquisition

5.0 3 years ago

Comments: The support provided since the beginning of the project helped us a lot to build everything that is in practice today. Some very specific requests were fulfilled over time. After a year of use, everyone is used to the software and paper audits are increasingly replaced by GoAudits.

Pros:

Easy to use, intuitive, answers customized, reports sent.

Cons:

Interface only in English, it will be appreciate other languages . Some few changing is not possibles in the forms/checklists setup (exemples: order of sections is not possible to change in our side). Custom Fields is very useful, but it is not possible to use a predefined list of values (dropdown list).

GoAudits Response

3 years ago

Thank you Raquel, glad to hear that you are satisfied with the Support from our Customer teams! We will get in touch to further help you with the customizations that you mentioned.

Stacey
President in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Audits and reports made easy

5.0 7 months ago

Comments: Excellent customer service and tech support. This app has helped me to successfully deliver my projects for our clients. I also was able to easily train new staff on how to use it, it is very user friendly.

Pros:

Easy to change a checklist's questions to fit changing needs of a project.

Cons:

Cannot batch download reports. We can see a library of the reports but we have to download them to print them. Would like to be able to select a batch of reports to download as a group.

GoAudits Response

7 months ago

Hi Stacy. Thank you for your valuable feedback on the GoAudits app! We appreciate your positive comments on the app's flexibility and user-friendliness. Regarding your suggestions, our team is working on enabling batch downloads of reports to enhance your experience. We're thrilled to hear that our team offered you excellent support and that the app helped you successfully deliver your projects for clients.

Oliver
Director in UK
Environmental Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Hygiene & Safety Consultants

5.0 3 years ago

Comments: This has saved our business countless hours, as we are not typing up an audit once back in the audit. therefore allowing us to complete more audits increasing the turnover of our business.

Pros:

Goaudits have helped reduce the paperwork we use and has saved us so much time as we do not need to type up audits in the office, another key feature that has helped us and our clients is the fact it gives us a score, this helps clients see that they are improving and helps them become more motivated to improve. The photos are a great addition as we can edit them which helps clients to see more the information in more detail

Cons:

N/A - At present there is nothing that we do not like with GoAudits

GoAudits Response

3 years ago

Thank you Oliver and Hygiene & Safety Consultants for your continued trust!

Stanislaw
Reservations Agent in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

GoAudits tools boost productivity and maintain high standards.

5.0 12 months ago

Pros:

The dashboard, webapp, and mobile apps are all excellent platforms. They all have their own functions and are user-friendly. The dashboard is excellent for assessing all of the received inspections, and both the webapp and mobile app make it simple to conduct inspections.

Cons:

I currently have no complaints, however I would just suggest adding more options to the Dashboard that can aid businesses in gaining more benefits.

GoAudits Response

11 months ago

Thank you for recommending GoAudits, Stanislaw. Glad the GoAudits app streamlined the inspection process efficiently and you found it user friendly and the dashboard was excellent for analyzing all the inspections you conducted.

Sarath
Assistant Director of Rooms in United Arab Emirates
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent daily tool

5.0 2 years ago

Comments: Made our daily operation at ease by keeping the standards high.

Pros:

User friendly, Accurate reporting,Customizable based on internal requirements, Fast response from GoAudit support team

Cons:

Individualized dashboard for Mobile Users will be an added value.

GoAudits Response

2 years ago

Thanks for the 5-star review, Sarath. Our GoAudits team always goes the extra mile to ensure our customers receive the best support. We're glad we could simplify your daily operations and that you found both the reporting feature and the app user-friendly.

Annie Lee
Director of Quality in Hong Kong
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Know your company needs and understand the application of GoAudits

4.0 last year

Comments: A good system checklist for supervisors to monitor and check on the operation and performance of associate

Pros:

The picture upload makes it easy for users to identify the area of concern without writing any text.

Cons:

Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.

GoAudits Response

9 months ago

Hi Annie. Thank you for your review and feedback. It's great to hear how helpful the pictures feature is to you and your team. Regarding the "importing" issue, thank you for bringing it to our attention. Our team is working on it. You can also contact us anytime and the team will gladly guide you through the process.

Mohamed
Regional Talent Development Manager in Bahamas
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Quantify your feedback

5.0 3 years ago

Pros:

The App is user friendly and efficient for auditing purposes. The App puts a nice detailed report with percentage, charts and highlight the common missed standards. The Dashboard is really helpful for Administrator to monitor and track the performance of the organization.

Cons:

Adding a voice recording feature to the app will be a great add value.

GoAudits Response

3 years ago

Thank you Mohamed for taking the time to review GoAudits. We are glad to hear our app helps your hotels maintain the highest quality standards. Best wishes, The GoAudits Team

Emmanuele
Director of Rooms in UK
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy and interactive

5.0 last year

Pros:

The assistance provided and the reporting

Cons:

Nothing wrong with it, as with every program content is key and needs to be fed by the users.

GoAudits Response

last year

Thank you, Emmanuele, for the review. Glad you found GoAudits software easy to use and interactive.

Rory
Personal Trainer in UK
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

GoAudit

5.0 2 years ago

Pros:

i was tasked with sourcing a software that would help our business ensure we kept all departments up to standards and i felt this was the best all round software to allow us to do this.

Cons:

nothing, easy to use and fully functional for all departments.

GoAudits Response

2 years ago

Hi Rory. We're glad that GoAudits helped your company maintain high standards across all departments and that the app was easy to use and fully functional. Thank you for the review!

manoj kumar
System Team Leader in Saudi Arabia
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Friendly Support Team

5.0 6 months ago

Pros:

Its ease your way of doing audit . training the team is easy.

Cons:

Nothing. you can find everything. it works even without Wi-Fi or mobile data during audit. while synchronization time only it needs network. no loss of Datas

GoAudits Response

4 months ago

Thank you for your feedback! We're glad that the GoAudits app has made your audits easier and that you appreciate our customer support and the app's offline functionality.

Nevana
HSKP Assistant in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Accessible tool to collect information

5.0 last year

Pros:

System provides fast reports for us to analyse and keep the standards high.It is very easy to use.

Cons:

There are no major issues to complain, we always get assistance from support if something is needed.

GoAudits Response

last year

Thank you for the review, Nevana. It is fantastic to hear that GoAudits' reports and analytics features help you maintain high standards and that the app is so easy to use.