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QuickBooks Online Advanced Reviews

About QuickBooks Online Advanced

QuickBooks is an end-to-end accounting software that can grow with your business.

Learn more about QuickBooks Online Advanced

Pros:

The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

Cons:

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program.

QuickBooks Online Advanced ratings

Average score

Ease of Use
4.4
Customer Service
4.1
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.3/ 10

QuickBooks Online Advanced has an overall rating of 4.4 out 5 stars based on 988 user reviews on Capterra.

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Kimani
Kimani
Accounting in Kenya
Verified LinkedIn User
Accounting Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A burst of contentment in matters Accounting

5.0 last year

Comments: With QuickBooks Online Advanced I can reconcile all accounts in minutes

Pros:

Iam a happy user of QuickBooks Online Advanced. It is a pocket friendly tool and I amazes me with the much I use it for yet at a reasonable cost. Also it was soo easy to adopt and absolutely easy to use. It is reliable and flexible that it allows me access financial books from my smartphone anytime anywhere. It is also easy to track cashflows through creation and sending of quotes and invoices to get paid instantly. And sales tracking and expenses and receipt sorting which are all in one place. Creating financial reports therefore become soo easy and accurate

Cons:

No errors, just a blend of incredible financial reporting functionalities that I enjoy

Sadie
Owner operator in US
Cosmetics, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Efficient and easy to use

5.0 last month New

Comments: My experience has been great. I will keep going back to Quickbooks.

Pros:

It is by far the most streamlined and efficient tool I’ve used so far.

Cons:

It does take some time to get started and it’s on the higher end of cost.

Debi
VP Operations in US
Banking, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Disappointed in QB Online constant updates

3.0 12 months ago

Comments: It has been beyond frustrating working with QB customer service to add back a column on a report that was removed (probably accidentally in June 2023). I want to see the NOTES field added back to the Customer export and have reached out to numerous supervisors and have been told many times it will be added back. It is now 10 months later and the field has not been added back.
I have provided "Feedback" numerous times as well.
Super frustrated with the customer support team not taking steps to fix this.

Pros:

It's important to access QB from different computers/locations.

Cons:

It has been beyond frustrating working with QB customer service to add back a column on a report that was removed (probably accidentally in June 2023). I want to see the NOTES field added back to the Customer export and have reached out to numerous supervisors and have been told many times it will be added back. It is now 10 months later and the field has not been added back. I have provided "Feedback" numerous times as well. Super frustrated with the customer support team not taking steps to fix this.

Geeta
Director, Human Resource Services in Canada
Civic & Social Organization, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good, could be great

4.0 2 months ago

Comments: Positive, the support line was okay, their sales teams and implementation teams need to be on the same page. Some features we were sold on were not met

Pros:

Easy to enter information for payroll and accounting, can make mass changes in easy steps. System is very automated and less manual

Cons:

No T4 Processing capabilities - this is a major let down.

ASHLEY
Office Manager in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great customer support

5.0 2 months ago New

Comments: Love QuickBooks, it has helped streamline my business.

Pros:

Customer support was very easy to reach and helped walk me through any issues.

Cons:

Setting up payroll taxes was difficult, had to reach out to support multiple times.

S
Operations in US
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great, high quality tool!

4.0 2 months ago New

Pros:

It's easy, convenient, and accurate! A very simple tool. It's easy to navigate

Cons:

Some of the steps are a little tedious and could probably be shortened or automated

Elijah
Owner - Ceo in US
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product!

5.0 last month New

Comments: Overall it was very good. we have been using it for the last 8 years or so.

Pros:

It allowed us to stremline a lot of our processes.

Cons:

the fact that it didn't sync well with our CRM we were using.

Thomas
COO in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Advanced keeps us organized!

4.0 last month New

Comments: Overall, Quickbooks Advanced has been the perfect fit for us!

Pros:

Quickbooks is very easy to set up and use. It always those who aren’t finance people to manage your businesses finances.

Cons:

So many tools to use as this can get overwhelming at times.

Janine
Hairstylist in US
Cosmetics, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good way to keep track of your business!

5.0 2 months ago

Comments: I use it for bookkeeping my hair salon business it works well

Pros:

Easy to keep track of your business expenses

Cons:

Takes a little bit to figure out navigating

Mac
BIM in Canada
Consumer Goods, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Top Notch Expense Platform for SMB's

4.0 2 months ago New

Comments: I would definitely recommend this product to small and small-medium sized businesses for the purpose of expense tracking.

Pros:

Super simple to use as a user, and it's probably the most commonly used.

Cons:

The platform seemed a bit slow to use at times, but it could have been due to my internet connection.

Misty
IT MANAGER in US
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Highly recommend

5.0 last year

Comments: I enjoy using this software and have saved a lot of time with bringing all things into one location. Plus handing over reports and data to the accountant has been a breeze since using this.

Pros:

This product optimized our invoicing, inventory, client information and more into one location which saved on price and saves a lot of time.

Cons:

I do not love the price per user and would like to see a group discount or something.

Krystal
Software Solutions in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

QBO needs to be your go-to

5.0 last year

Pros:

QuickBooks online's ease of use makes it a perfect accounting solution for everyone from new business owners with little to know accounting knowledge to CPA's

Cons:

While it tries to make things easier some of the defaults are a bit confusing to the accountant

Kioko
Lecturer in UK
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QBOA: Most Sophisticated Online Accounting Tool

5.0 6 months ago

Pros:

QuickBooks Online Advanced has all the capabilities which allows me to save time and eradicate discrepancies by automating repetitive accounting tasks.

Cons:

It was daunting to customize QBOA but the vendor offered free support the then when I was a new user.

Jidda
Corporate and Strategic Planning Officer in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Online Advanced Reviewed by J.Aliyu

5.0 6 months ago

Pros:

QuickBooks Online Advanced makes it super easy for me to create, customize and send invoices. I also like that QBOA match payments with POS and invoices to detect discrepancies prior to sending.

Cons:

Ever since I implemented QuickBooks Online Advanced, I have never come across any bug.

Nelly
Real Estate Agent in UK
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Online Advanced Review

5.0 6 months ago

Comments: Automating accounts payable, receivable and general ledger is made easy by QBOA.

Pros:

QuickBooks Online Advanced streamlines accounting processes by automating workflow in real-time.

Cons:

At the moment, I am experiencing zero flaws when using QBOA.

Cynthia
Bookkeeper in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Tool for Easy Bookkeeping

5.0 2 months ago

Pros:

The ease of use. It's very user friendly. The tools make bookkeeping very easy.

Cons:

So far I can't think of any negative comments regarding QBO Advanced.

Peggy
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Must-Have For Administrators Looking For Efficient Payroll and Budgeting Software

5.0 last year

Comments: Exceptional. I would be unable to handle the administrative functions of my position as well as client caseload without this software.

Pros:

Ease of use! I am not an accountant nor am I professionally trained in business operations. When I was elevated from Staff Attorney to Executive Director I inherited administrative responsibilities that I was completely unfamiliar with. However, I was pleasantly surprised by how intuitive and efficient the software is. I am confident the transition into my position would have been far more difficult, but not for our subscription to QuickBooks Online.

Cons:

After connecting our client management database and bank accounts to Quickbooks Online, I began to see duplicate transaction entries. In troubleshooting the issue, I discovered that deleting the journal entry created by our client database was the only way to resolve the issue. This makes me uncomfortable. I wish there were a way to "archive" the journal transaction. This would allow the system to properly reflect the journal created by the client database, as well as my direct entry in the accounting software without affecting the overall balance.

Lela
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great product, user friendly, highly recommend.

5.0 8 months ago

Comments: Fantastic, only frustration is having to continually click see in classic view since they are pushing modern view.

Pros:

Quickbooks online is easy to use and very user friendly.

Cons:

The modern view they are pushing. We like the classic view.

Jennifer
Owner in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Product

5.0 last year

Comments: Works great and is a product I would buy again. It was easy to learn and is very user friendly/

Pros:

If you are an online store or do online billing this product is great. I use it in my brick and mortar so it's not the best option due to the payment processing because it doesn't provide a credit card receipt to be signed. Other than that I love it. It keeps track of everything so it makes tracking so easy.

Cons:

It doesn't work well if you are a brick and mortar. I wish there was a compatible credit card machine that would print a receipt for the client to sign. There are a few quirky things in the set up for the invoices and receipts. It will not print the phone number in it's proper place. I've improvised but it's just annoying.

James
Owner in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing work with quick books

5.0 10 months ago

Comments: Just great i cant say enough about them

Pros:

Great tolls and set up hassle-free easy to use

Cons:

Nonejust great i will always use them no matter what

Brenda
Office Manager in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Online

5.0 10 months ago

Comments: I am happy with it overall, it's pretty easy to use once you learn it.

Pros:

The integration it has with a lot of our vendor so sync is pretty easy

Cons:

The cost of the software is pretty high, wish it was cheaper

Sarah
Executive Administrative Assistant in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great customer service and easy integration

5.0 6 months ago

Comments: I appreciate its comprehensive features for managing finances and the fact that it highlights challenges. There is also a great deal of customer support.

Pros:

Easily integrates with a variety of third-party applications.

Cons:

Regular updates can sometimes disrupt workflows or require users to relearn certain features.

Damian
Senior accountant in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Will save you a lot of time and money

5.0 3 months ago

Comments: Fantastic experience does everything you need efficiently and effectively

Pros:

Very efficient downloading transactions from Banks great time saver

Cons:

Less options than the desktop but still plenty to be efficient and effective

Anthony
Chief Operations Officer in US
Oil & Energy, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great For Small Businesses

3.0 last year

Pros:

I like how I can customized the invoice page and add different fields and save them.

Cons:

When updates of the program come through it is difficult at times to adjust to it. Also, I had to categorize all my transactions multiple times when updates were applied.

Michael
President in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Slow and bloated

3.0 last year

Pros:

Decent reporting. Handles bank transactions well.

Cons:

Slow and clunky. Loaded with ads for optional services. Customer service is hit or miss.