Matter Reviews

Remote first? Matter matters

Comments: I wasn't sure at first since I hadn't used a system like this before. But now that I've used it for over a year I think it's really valuable. Getting folks to think slightly larger than themselves through peer recognition and surveys helps a remote-first team stay connected.

Pros:

For a remote-first company, Matter encourages engagement and peer recognition among team members. It also supports the management team taking the pulse of how people are feeling and what they are thinking about.

Cons:

It can be a little pushy to get responses. This might be a configuration option though.

Great Review

Comments: I have had a great experience. I would recommend it.

Pros:

Allows colleagues to interact and award each other

Cons:

I like everything about it, there is no con

don't change the rewards without making an announcement BEFORE YOU CHANGE IT.

Comments: terrible. why would i spend points on company swag? shouldn't my company be giving me this stuff so i can rep them? also, announcing you're changing the matter rewards AFTER you've already changed them helps absolutely no one.

Pros:

nothing. after the rewards were changed this has become entirely useless.

Cons:

when the matter rewards were all changed without letting anyone know.

Overall Awesome Experience with Matter!

Comments: I love how easy it is to use, and the ability to send coins with kudos is a great touch, it makes showing appreciation more fun. The gifs are definitely a highlight too. Plus, the automation is flawless, everything just works smoothly. It’s a really enjoyable app all around!

Pros:

What I liked most about Matter is the ability to send coins along with kudos! It's such a great way to show appreciation while also earning coins. It makes the experience feel more rewarding and fun!

Cons:

Honestly, I liked pretty much everything, especially the gifs! Can't really think of anything I disliked!

Love it!!!

Comments: love it lets you interact with staff a bit

Pros:

buying stuff as a thank-you. This was a great idea to create

Cons:

works great nothing bad to say. lets you interact with staff a bit

Matter, you matter!

Comments: Great addition. Way to improve company morale. Its a great product.

Pros:

The weekly reminders! The ease! It is easy to incorporate into Slack

Cons:

I do not like how difficult it is to customize. I want to give more than the pre-set banners when I give feedback.

Fun work moral booster!

Comments: Overall I have received a lot of positive feedback from my coworkers about Matter. We each enjoy receiving positive feedback at the end of the week.

Pros:

I like that I can give team members coins each week that they can use for any type of gift card they want.

Cons:

I wish I could add fun gifs to go with the messages.

Overall positive experience

Comments: Overall our experience has been positive. We like the incentives it rewards our employees with, and overall think it's a good idea. It's a bit underutilized at times in our environment, but I think that's a more personal issue rather than an issue with the product.

Pros:

It does help with employee happiness and productivity by incentivizing people with free gifts for a job well done/anniversaries and birthdays.

Cons:

Tends to get a bit underutilized in our environment; "Feedback Friday" gets missed a lot simply because we tend to be too busy to get around to it.

5 Starts! would recommend

Comments: positive overall, wish for some small changes but nothing really

Pros:

The simplicity in UI and navigation of the app

Cons:

the length of time it takes me to get coins😂

Matter- great for remote employees!

Comments: I think it has been a great tool. In addition to being able to recognize people for good work, you can also give points for birthdays for people to save up to get items they really want. You don't have to worry about buying gifts and mailing them since we are a completely remote company.

Pros:

It's a great way to recognize co-workers for going over and beyond on projects.

Cons:

Sometimes people use it to give points just to be giving points to multiple people in order for them to get points back.

Using Matter has been a game-changer for our team communication!

Comments: Very easy and highly recommended for teams looking to boost productivity and communication!

Pros:

The platform is intuitive, making collaboration seamless. The organization of channels and direct messages keeps everything tidy, and the integrations add tremendous value to our workflow.

Cons:

1. A little limited in Kudos output formats 2. There aren't many charities to choose from for donations.

Fun in More Ways than One!

Comments: I’ve had an overall great experience with Matter. I’ve been able to use kudos coins to cover all different sorts of things, because the options to cash in vary so widely. I also appreciate knowing how appreciated I am by my coworkers.

Pros:

The option to give public appreciation to others.

Cons:

For the more sensitive folks, the feeling of being left out.

MATTER AND ORANGE

Pros:

Since the company works with everyone remote, Matter has been a really important tool for us to get everyone closer, recognize their value and their good work every day or week. It also makes us socialize more than if we didnt have it.

Cons:

I think there is anything that I dont like, I even love the gifs they use to invite us to join kudos or so.

Feedback from Matter User

Comments: I've personally had a great experience. I love that we receive reminders in the beginning and end of day to give kudos. We can all become very busy at work and have the intent to send recognition but can easily forget throughout the day, so receiving a cool reminder (they're super funny) is great .

Pros:

Great for company morale. Recognizing our team regardless of title is very important, no one is exempt from receiving kudos.

Cons:

I have not encountered any cons using Matter.

Great to boost camaraderie!

Comments: I like it. Just need to know how to motivate everyone to continue to use it the most. I really like the motivation behind it (receiving money/gift cards) and then also the bond that develops but unfortunately, it's the same people that use it weekly.

Pros:

I love that it incentivizes our team to give "kudos" and show appreciation to others on the team for many reasons. It is a great way to develop camaraderie within our large team.

Cons:

I wish there was a way to get more people to participate. Maybe there could be a way to give kudos to the people that participate the most at the end of the Friday?

Love using Matter

Comments: It's a great way to show appreciation to your team!

Pros:

Allows our team to send recognition to each other

Cons:

Nothing, I have had no cons using Matter!

Great engagement tool

Comments: Really straight forward to onboard and integrate within the company, we were provided materials to circulate, and the install was a simple add in on Teams.

Pros:

Matter has really made a positive impact on morale within the company, it has increased engagement and recognition. There are a wide variety of rewards to choose from to suit everyone's tastes

Cons:

Just that we didn't implement it sooner!

Matter Matters

Comments: Overall, it is a great product. Our company really appreciate how Matter will remind you how that is Friday and will count down the hours before it is over. Also, we love the gifs!

Pros:

I like that we are able to give kudos to coworkers.

Cons:

Not being able to change certain things.

Great for employee recognition, birthdays and anniversaries!

Pros:

We used Matter for around a year and it was great for our employee recognition - giving the team a chance to shout out about their colleagues and praise each other for the work they have done. Also, we found it really useful when announcing birthdays and anniversaries, setting reminders for the team to respond to. The choice of vouchers was also great!

Cons:

There weren't many cons for us, we were happy with the product however managed to find an alternative platform that had similar rewards therefore, we cancelled our contract this year. The engagement did drop after a little while so would've been nice to have something to keep the team engaged!

Matter of Fun

Comments: It's fun for Feedback Friday. I like celebrating birthdays and work anniversaries, too. Creating my kudos is also a nice feature.

Pros:

It's easy to use and create original kudos.

Cons:

Nothing to dislike about a morale booster app.

Colleague recognition

Pros:

Recognizing your colleagues accomplishments

Cons:

Nothing. Great program. Possibly not enough coins given

Matter makes Teamwork a breeze!

Comments: Matter promotes positive interactions between me and my team :)

Pros:

It motivates me to praise my team members and share positive feedback!

Cons:

Lack of customization, but this has been getting better!

Giving the Opportunity to Reflect

Comments: I am grateful that we have the opportunity to earn and gift kudos points because we can appreciate one another and also redeem them for prizes. It is yet another incentive each week.

Pros:

I like that we can take a moment to reflect on the moments of collaboration and positivity we had throughout the week with our colleagues.

Cons:

I would prefer more options in designing the Kudos card.

Payroll Specialist

Comments: Very positive - we have used it for events, attached pictures of winners.

Pros:

Shouting out Team members and events that occur through organization.

Cons:

replying to the the treads when you have been shouted it seems you can only comment underneath peoples responses.

Great for awarding our team!

Comments: Easy to setup on Teams, employees like it.

Pros:

Ease of awarding kudos. Was very easy to setup and love our rep! He always responds quickly.

Cons:

Wish we could edit kudos. Several team members have misspelled words and they wanted to edit instead of deleting and retyping.