Golf EMS Reviews

A great outlet for golf courses

Comments: GolfEMS has really assisted in our ability to drive incremental revenue through their software, along with the needed ability to have online registration for any program is a must in today's marketplace. The flexibility of payment both to the customer or hosted through the club is very beneficial when marketing to different customer segmentation's as well.

Pros:

There are many things to like about GolfEMS, you can start with their fantastic customer support - it is really a forgotten art with many companies but GolfEMS response is great. Along with their willingness to develop the product based on customer feedback. Many other benefits such as payment direct through processor integration nightly, extremely adaptable and easy to navigate registration forms for both the golf course and their customer. They have been very thoughtful when creating and although we have some complex set-ups, there has never been an instance where the form was not be able to accommodate - they have thought of everything!

Cons:

I would like to see more customization within the look of the registration forms, along with the ability to embed the registration form directly into websites so it never looks as if the customer is going to a 3rd party for fulfillment. Lastly, there would be some unique opportunities if utilized via a tee sheet integration to be able to book tee times right from the form. With all of the said, these do not take away from a fantastic experience and I highly recommend to anyone needing such a service.

GolfEMS has been an amazing tool

Comments: My overall experience with GolfEMS has been fantastic. Their team has been very attentive to our needs and have worked with us directly to provide a phenomenal experience.

Pros:

Easy of use Fast implementation and duplication for multiple events We've used this system for a few years now and have never come across an issue that we were unable to work through with the team at GolfEMS Ease of working with the GolfEMS team Immediately available for use

Cons:

Some features are still being developed for future use

Golf Registration Software

Pros:

GolfEMS allows us to offer league sign-ups, tournament registrations and event payments all within a single system. Payments are processed quickly and securely.

Cons:

The reporting functions are not easy to use and do not provide the necessary information to process transactions in one single report. The software does not integrate smoothly with our POS software resulting in the need for manual transactions which are time consuming and inefficient.

Great Addition To Our Sales Force!

Comments: Fantastic Product & Customer Service! I would highly recommend Golf EMS.

Pros:

Easy To Use, Allows Customers To Purchase & Enter Into Tournaments & Events With Convenience, Forms Are Easy To Build, Back End Is Clear & Usable, Cost Of Set Up & Fees Is Minimal, Allows For Tracking Of Spaces Available, Training & Customer Service/Support Is Fantastic & Quick, Brings In Revenue Without The Need For Staff Or Being Open, Would Highly Recommend This Service To Any Business Or Facility!

Cons:

I have no cons to report for the service. I have been very satisfied to date.

A Much Needed Service for Golf Events - Very Highly Recommend

Comments: The benefits are tremendous when we can provide this services for organizers without a cash machine or access to process credit cards. When we do have challenges every so often the customer services is tremendous with responses within 1 business day every time.

Pros:

I've been running golf events at facilities for 20+ years and one of my main hurdles was when an organizer wanted to attempt at putting on an outing/fundraiser/event but would struggle when we would talk about taking a deposit. GolfEMS provides a platform for guests to register (& pay) with the funds going into our company's bank account keeping our Accounting Team happy and the Organizer happy. Win-Win. We continue to use the system for more events each year and everyone is more than pleased.

Cons:

I wish there was a little more flexibility on the registration pages for more creative looks but to be honest their may be that functionality already and I don't have the time to play with it. I also think the reports are good but could be a bit better when it comes to who has paid and who has registered (currently two reports and wish it was one).

Golf EMS makes Event Management a Breeze!

Comments: We have been able to utilize Golf EMS for all in-house events and memberships that we can, and it has made the process for accepting registrations and tracking users very simple.

Pros:

The interface and the customized registration fields allow us to obtain the necessary information.

Cons:

Nothing at this point, the customer service and accessible resources address any potential issues or questions that we have.

GOLF EMS

Comments: -Pre-payment for anything is easy!
-collecting booking fees on our behalf (not having to process payments through our POS)
-Efficiency for management, staff and customers

Pros:

It has revolutionized our ability to collect fees from and on behalf of customers. Allowing large groups to individually pre-pay their tournament fee versus having the organizer pay all and leaving them on the hook to collect is invaluable to our business.

Cons:

There really isn't much not to like...the aesthetic appeal could use some attention but that's nitpicking as functionality is key to the success of this software. Viewing totals collected and adding up funds is a bit of a chore but not a huge deterrent.

Cardinal Golf Club Review

Pros:

- Cloning ability - Access for customers - Collecting money on behalf of clients - Voucher system - Support - Discount codes

Cons:

Not applicable. My experience since the beginning has been positive.

Golf EMS Review

Pros:

It is easy to use and fairly user friendly. The team is frequently available to provide help and assistance on issues you have. The cloning function is great for forms.

Cons:

I wish it could be personalized better (not requiring the staff to create a new product every time you need something). The reports are kind of strange and definitely have not been created for the golf industry, but rather a more generic industry. The integration with Club Profit is still not figured out - will be great if it ever is.

EMS Review

Comments: Ems is great as it saves the organizers of events so much time collecting funds and contacting registrants to haven't paid. It allows them to spend this time on many other important aspects of running an event.

Pros:

- ease of navigation - layout is very user friendly - ease of cloning old to new

Cons:

- additional products section could be accessed easier as its often used

Easy to use

Comments: This was the easiest decision to make when we decided to do online registrations. Good people to work with, great support. Very timely responses to any questions.

Pros:

Somewhat easy to use. Great support. Very timely response to any questions.

Cons:

Limited customization options such as field options or personalization of registration page.

Golf EMS for a variety of products

Comments: We have steadily increased our online sales of Golf Events, and other online sales through Golf EMS. It has been a nice asset for our business.

Pros:

Great product for Tournament and Event sales and registration.

Cons:

Learning to set up the forms was the only bit of learning curve, but the customer support help with any issues.

Great customer service and support

Comments: Awesome support and service, especially from rep! Thank you.

Pros:

The software is easy to use and works very well for ticketing the events we host.

Cons:

I like the new upgrades and features however there are many steps and for someone who doesn't use it everyday I tend to miss steps.

Review

Comments: Very positive and overal great service

Pros:

Ease of navigation through the site is helpful and the customer service is prompt

Cons:

There could be video demos on how to’s to help with answering questions quickly

Blue Heron Golf Club loves Golf EMS

Comments: Registration and payment has always been a problem here for events/tournaments. Golf EMS has resolved that issue for us. It turned headaches into happy dances. The staff are just wonderful, so helpful and not intimidating if you just don't get it. Problems are always resolved quickly. They are a great company to work with.

Pros:

I like that it is easy to use and once set up, a clone is all you need to set up other events.

Cons:

Sometimes there is the odd glitch in the back end that I need Golf EMS staff to help to correct it.

Simplicity is KING

Comments: Golf EMS has helped our operation immensely. Making sales overnight, limiting tournament registration lines, gathering customer information and maybe most importantly, exceptional customer service has made our experience one we will be recommending to others.

Pros:

What I like most about this software is it's easy to use interface for both admin and the consumer. It's very well laid out and easy to navigate. I am confident when I put an event together, it will have the professional and trustworthy appearance that is need when dealing with consumer purchases.

Cons:

For the most part, the software is good. Reporting could always be a little easier to retrieve.

We Love Kathleen!

Comments: Using Golf EMS for our Player Development Programs registration has saved us valuable time & energy in a workplace that is stretched a bit thin daily. Our clientele has become accustomed to the software over time & the ease of use on their end is predominantly why we continue to use Golf EMS instead of adding this feature to our own website.

Pros:

The clone feature since many of our programs repeat year-to-year.

Cons:

A little bit user-unfriendly at the inception.

Fantastic Customer Service & Ever-Evolving Product

Comments: Great service and a product that delievers what we need.

Pros:

The ease of use and ability to create registrations for events quickly.

Cons:

If users are confused, they contact us and for techinical support rather than Golf EMS.

Great software

Comments: Really great experience

Pros:

Easy, flexible, efficient, great customer service when help is needed.

Cons:

I have no cons about the software, it is really good for us

Golf EMS Review

Comments: Always a pleasure to deal with them and as stated above they are super prompt with payments.

Pros:

Easy to set up and good support for any help with issues. Prompt payment into our bank of any charges they process.

Cons:

Nothing really - once you are comfortable with it you will be happy. Ask for help if you are not sure!

Great Service

Pros:

The ease of use and the variety of options available.

Cons:

Sometimes I feel like there are too many options, but still like the variety.

Golf EMS

Pros:

Great Service and value. Our guests love it

Cons:

No negative comments about the product thus far

Highland Pacific Golf- EMS

Comments: Our experience has been positive with no push back from our customers. The support and service from Golf EMS is very good.

Pros:

It is a simple plug and play e-commerce solution that is easy to set up and use.

Cons:

Passing the transaction fee on to the customer.