TextP2P Reviews

Dramatic Improvement in Reply Rate vs Email

Pros:

This service was easy for me to import my contacts, set up workflows, and create effective marketing and communication systems. Customer service was OUTSTANDING in helping me understand all the capabilities upon enrolling and the response rate I've received was a significant improvement vs. emails.

Cons:

There's nothing I do not like about this software.

Text p2p review

Pros:

I really like their custom fields option in every contact, that was useful when I tried to write specific messages for group of people. Also support was always readily available

Cons:

This could be something that already exists and I am just unaware of it, but this is a common issue from many texting platform I found. But it would be nice to be able to reply back to a customer from the email notification received instead of clicking a button to lead me to textp2p platform and reply to them there

Simple straightforward product

Pros:

Relatively easy to use and very easy to set up. Lots of tutorials.

Cons:

Sometimes felt a little clunky like I had to figure out manual workarounds.

Easy way to help manage my business

Comments: Support has been phenomenal and that makes huge difference to me so I believe this product has help me grow my business

Pros:

All of it! The Texting and Ringless Voicemail are my favorites

Cons:

Right now I don’t have any or I have not experienced any negative impacts to my business

Highly recommend TextP2P

Comments: I actually use TextP2P in my day to day job and in my volunteer position on a board of directors. I liked it so much at my job that when we were looking for a program for or board, I recommended TextP2P!

Pros:

The product is easy to use. The texting is the best feature because we can have a conversation in real-time.

Cons:

The only thing that we were disappointed with was that we couldn’t receive the emails in the TextP2P platform. A minor inconvenience to go to an email program though.

TextP2P is Fabulous

Pros:

TextP2P has revolutionized our communication strategy! This texting software is a game-changer for our business—intuitive and user-friendly, it has streamlined our processes and significantly lightened our workload. The quick and responsive support team is a standout feature, addressing any queries promptly. Since integrating TextP2P, our business has experienced a remarkable boost, with increased efficiency and customer engagement. The platform's ease of use has made texting campaigns a breeze, allowing us to connect with our audience effortlessly. We can't help but love TextP2P for its positive impact on our operations and the palpable growth it has brought to our business!

Cons:

There are no Cons. It does what its supposed quickly and easily.

Highly recommend

Pros:

The ease of connecting with my clients in multiple ways

Cons:

I have no cons to report at this points

Text P2P has made client contact so much easier!

Pros:

I love being able to automate check ins with my clients on a weekly, biweekly, monthly basis. Using text P2P has made keeping in contact with a large volume of people much more efficient!

Cons:

I don’t have any complaints. Everything that I need is there, it just takes ME learning!

Text P2p is easier to use then other platforms and worth the cost

Comments: I like textp2p overall it’s RVM system is the most effective and easy to use RVM system I have used in the past 3 years we have been sending RVMs

Pros:

Textp2p is super easy to use , from one screen you can create a voicemail for RVM select a list you previously loaded and send the messages you want to send , other RVMs require you to load multiply screen but textp2p saves me time and is super simple to use . I have used several other RVMs and textp2p is far easier to use also the customer service is from ……. Hold on ….. a real Person…. Yes real people still exist that work in customer service and I get actual answers to my questions that are to my specific question and not Canned copy and paste responses like from callfire or other lower quality providers .

Cons:

Textp2p is not the cheapest , there are others that cost less, but they don’t work nearly as well, some make it almost impossible to use the credits you buy , but with textp2p even though it’s not the cheapest it’s ok because it’s the easiest to use .

Found the right P2P tool

Pros:

TextP2P was simple to use, had a good interface, and came with easy to understand tutorials.

Cons:

N/A.

Great service

Comments: Good service that is reasonably priced and good customer service

Pros:

Great User interface with ease of use for new users

Cons:

I haven’t found anything that I would describe as a con

Ease of Doing Business and Onboarding

Comments: [sensitive content hidden] of the business is knowledgeable, super patient and helpful. He was very prompt from the very beginning and help me and my team with coming on board very smoothly with guiding and holding hands when needed. We had a great experience working with him, getting set-up and sending out our first set of mass texts.

Pros:

Intuitiveness, ease of use and grand marketing effort with mass texting

Cons:

credits get used too fast! Would love to see more value come out of the monthly subscription.

This service SAVES me vital time!

Comments: So far it’s been going great. I haven’t used all the features yet- but know I will in time!

Pros:

I love that it cuts my work time in half. I’m able to send one message but yet it goes to hundreds with one click. Eases my work stress but still does exactly what I need it to do.

Cons:

As far as I can tell- it’s great! I didn’t love that I had to get a new phone number to use the service because some of my clients know my personal number- so it kinda confused them. Not a big deal tho!

Easy to use, great support, easy to manage and develop workflows and lists for clear communication

Comments: Text P2P has allowed us to easily communicate with inquiring families as well as current families in an easy way, with messaging that makes it simple for families to interact with us on a daily basis. Customer Service is fast and helpful.

Pros:

We LOVE having the ability to create Workflows based on specific lists, integrating texts, ringless voicemail and email into one seamless flow. This allows us to easily schedule all communication across a variety of topics throughout our season to guarantee that we are not over-communicating to our clients, resulting in them being overwhelmed. Text P2P works easily with other systems to blend into existing automations and makes it super simple to continue communication through 2-way messaging.

Cons:

We've found it more difficult than with other software to create workflows designated for specific lists.

Very User Friendly

Comments: No complaints. I'm new to the software.

Pros:

Easy to use. Great Customer service. I appreciate receiving help directly from the software creator.

Cons:

I think the inbox dropdown menu could use some tweaking.

Amazingly Affordable Alternative

Comments: Very Pleased

Pros:

This is an extremely affordable alternative to Podium for clients TA looking to have an SMS text widget.It is also very easy to customize and can be made to look and function like Podium

Cons:

It would be nice if we could customize the Greeting bubble to match our branding.

I Love TextP2P! It's easy to use, very cost effective, and excellent customer support!

Comments: The #1 feature for me and my business is the bulk scheduling. It allows me to upload a spreadsheet of all my customer's who have a subscription product expiring this month and it will automatically schedule reminder text messages before their renewal date. This allows me to upgrade customers and to offer them better deals, and bring in more revenue.

Pros:

I love the simplicity of the website and how it works on my computer or on my phone. I was able to create a list, upload all my contacts, and start sending personalized bulk messages within just a few minutes. I appreciate how they give you your own local 10 digit phone number, and how I could send text messages with pictures up to 1600 characters long.

Cons:

I can't say there is anything I don't like about it.

Time saver & user friendly!

Comments: Without calling someone I was able to set up this platform and use it successfully in 15 minutes! Other platforms have had me at a standstill for months trying to discern the coding language and setup. TextP2P is the tool my organization needed. I'm so excited for all the uses available to me!

Pros:

Within 10 minutes of "setting" up my account I was able to make 3 of my contact lists which is such a huge win for my organization. I love that I can have different groups or campaigns and get the message out to my groups that need it in a timely and personal manner.

Cons:

I know I have more to learn but currently unable to list anything.

So far... GREAT!

Pros:

I am only a few weeks in... so far, I love it! It is VERY user-friendly and easy to navigate... my clients are so far loving it. I also have a newsletter via email 1-2x per month, which I will continue to do but the fact that nearly 100% of text messages are opened and opened QUICKLY is very attractive. This will be a great way for me to retain clients and connect with them in a different way.

Cons:

I am in the learning stage right now but ultimately there is nothing I don't like. I had one question which was answered extremely quickly by customer service.

Highly recommend

Pros:

Text P2P is an amazing service. It is user friendly and easy to navigate. I love that it allows me to send multiple mass messages at the same time. The ability to navigate through the Help Center to the learning videos is also a plus."

Cons:

There was nothing that I did not like about this software

A MUST need for your business

Comments: I really enjoy this! It makes my opening rate go through the roof

Pros:

It’s so simple to understand and [SENSITIVE CONTENT HIDDEN] reached out immediately and helped me! So grateful!

Cons:

I wish there was an app that I could easy use so I wouldn’t have to log in and out

Best I've found.

Comments: After trying other software I'm happy to have found exactly what I was looking for. Super value on all levels.

Pros:

Super easy to use time saving powerful software that easily pays for itself.

Cons:

None, very satisfied......................

Text marketing

Comments: The application is great! I also received a great amount of customer support which is ideal and saves time.

Pros:

The ease of which you can set up lists and texting campaigns.

Cons:

Nothing I can think of. After watching the tutorial videos it was quite easy.

Exactly what I’m looking for

Comments: The service has been incredible

Pros:

I love that I have everything at my finger tips it’s exactly what I was looking for when I was going to build my own app

Cons:

I wish there was more template ideas for my business - or example’s

New Start in SMS

Comments: Great product to use and have all the features we need

Pros:

We have used SMS in a very limited amount from our commerce site but TextP2P had some additional features and for us it is easier to use. The two way communication is very nice and the ability to send voice mails to non-mobile users is a great plus from the same datasat

Cons:

Not much yet, support has been good and the product works like it should