Profit.co Reviews

Excellent Tool for OKR's and Continuous Performance Feedback

Comments: The support has been excellent and has enabled a smooth rollout.

Pros:

The integration of OKR's, Goals & Continuous Feedback makes this a powerful team for aligning and growing team members.

Cons:

It would be good to see more support for managing processes "bottom-up".

Excellent Tool

Comments: Fantastic!, It has made our lives easier to focus on what is really important.

Pros:

the ease of creating OKRs and the alignment between the areas with their due follow-ups.

Cons:

Nothing. All the features are working correctly.

Good

Comments: Good. The after-sales customer support is really fast and helpful. I highly commend their customer service skills and initiative.

Pros:

OKR feature is good. I also like how easy it is to switch as a proxy user and back.

Cons:

Limitations in features. There were a lot of limitations that I experienced in customizing. Please include an audit trail so super users/admin can track who changed what.

Review for Profit.co Customer Support

Comments: Good

Pros:

User Friendly Product and easy to navigate

Cons:

NA.

New review

Comments: Excellent support from [sensitive content hidden] who instantly jumped on a call for me

Pros:

I do not know yet what to say, just learning

Aligning objectives with Profit

Comments: 1. Structuring, planning and alignment of objectives. 2. Metrics to identify areas of opportunity. 3. Follow-up and monitoring of progress of objectives and results.

Pros:

Better control, monitoring and visibility of the organization's objectives

Cons:

Sometimes the integration with Jira breaks and it is necessary to reintegrate it

Excellent features Keep up the good work

Comments: Excellent. I love the mix of having to manage my OKRs and manage my tasks.

Pros:

Besides OKR management, I like the task management feature. And I liked [sensitive content hidden], very friend and experienced in the software and he was very informative.

Cons:

The user experience can be improved. Especially in: - The most important feature that your software is missing is the Workload Management. It is very simple view. - Also the Assigned employees filter in Tasks/Gantt View - Editing OKRs and I keep unintentionally jumping to the Details screen. - Adding tasks/initiatives to the KRs is a little bit not friendly and not straight forward. - Adding tasks to different spaces is not friend and can be improved.

Good Support and Nice Hospitality

Pros:

thank you for the help by [sensitive content hidden]. he give me good advice by [sensitive content hidden]

Cons:

The support and the service are such amazing by [sensitive content hidden]

A very powerful customer support team.

Pros:

The feedback was extremely prompt, and I truly felt the full support.

Cons:

Currently, there isn’t one. I understand that unexpected bugs can happen with any product, but having a testing environment would be even better.

Supports Chat

Comments: Easy to use and easy to understand on the Profit.

Pros:

Dashboards make it easy to review pending items.

Cons:

The evaluation method, but it might be because I still don’t fully understand.

Amazing customer service

Comments: Profit's support team is outstanding. I had a few issues where I needed their help late at night or even during the weekends and didn't hesitate to help me. [SENSITIVE CONTENT HIDDEN] just to name a few Profit members that have supported my OKRs journey. Thank you all.

Pros:

It's a full solution to enhance the company's execution, including OKRs, Performance Review, and task management. Also, Profit recently launched the OKR academy where our team will learn about the best practices Totally customizable to adjust the company's needs

Cons:

In the beginning, the product is not intuitive and it takes time to set up your quarterly OKRs. However, the Profit team is always available to guide you through it. There are a few features that don't fit our needs but the support team quickly got them and added them as an enhacemnet to be released soon.

Impressive product

Comments: The software is easy to understand and get value from it almost immediately. The support is also amazing.

Pros:

The application is easy to learn and setup for your company. There are a large number of templates to help expedite entry and provide examples for you to replicate. There are numerous reporting options to provide visibility from the employee, department and organization levels. The integration with MS Teams also makes it really easy for people to check-in and update their KRs. The customer onboarding and ongoing service is amazing. The team are really proactive and there to help make your implementation successful. The online help and training assets are also really helpful.

Cons:

Not much to dislike at the moment, things are going well and we can see value from day 1. It has a number of integrations with 3rd party products, such as Jira & Excel. It doesn't integrate with MS Power BI, which would be a real bonus for us.

Top business grade OKR platform

Comments: Profit has allowed our organization to finally have the entire team hurdle behind common goals and have a blueprint to follow.

Pros:

It provides an instant view of priorities, tasks, relationships, and outcomes, thus enabling businesses to keep a 24 X 7 hands on the development of the business. It provides great tools for establishing the proper connections and responsibilities across the organization allowing everyone to recognize the interdependence between tasks, people, objectives and the aimed results.

Cons:

Would love to see more in-depth training options to fast track the team's knowledge

Great Tool and Support!

Pros:

Profit.co is easy to use for setting and tracking OKR. Their customer support is quick and helpful.

Cons:

Setting it up can take some time and might be a bit tricky if you’re new to OKR. Some features could use better guides.

Review on customer support - [sensitive content hidden]

Comments: Excellent customer support and quick feedback.

Pros:

The responsiveness of the customer support system is top notch and very helpful.

Cons:

The system and the customer support responsiveness to queries.

Profitco Customer Service

Pros:

Prompt answer from customer service with accurate instructions.

Cons:

None as of now since I'm new to the system.

Exceptional Support and Great Experience with Profit.co

Pros:

The support team's responsiveness and patience were outstanding. They quickly addressed my Chat request and provided excellent assistance throughout our call. Their support was extremely helpful.

Cons:

There was nothing I disliked about Profit.co.my experience was very positive.

Profit.co is a reliable tool for managing performance with a wealth of capabilities for businesses.

Comments: Overall it is good However, its restricted performance assessment features, costly cost, and restricted goal collection may be negatives for certain few peoples.

Pros:

Having utilized it frequently, I've found that one of Profit.co strongest qualities is its user-friendly and straightforward layout, which makes it simple for newcomers to get up and running right away. The robust reporting features of Profit.co enable teams to monitor progress, spot bottlenecks, and make informed choices.

Cons:

Although Profit.co has specific capabilities for performance reviews, it might not be as complete as other specific performance management systems. Moreover, Profit.co can be pricey, particularly for bigger teams or businesses who want additional capabilities. Profit.co goal collection is smaller than some other alternatives for performance management software, which can make it harder for teams to design objectives that matter.

Best way to manage/drive your company OKR's

Comments: We are using profit to drive our company goals to each employee using objectives and key results. It ensures that everyone is working towards the company goals and that progress can be tracked real-time.

Pros:

Profit is a comprehensive, easy-to-use and intuitive product with a high level of customer support.

Cons:

We do not have any neutral or negative comments to offer. We are highly satisfied.

A complete and adaptable OKR software with fantastic support and speedy development cycle

Comments: When we started working with Profit we realised that we have been setting our OKRs all wrong, and we hadn't aligned them to all the non-quantitative projects that the team were doing. There also wasn't a way to regularly update the leadership with progress, and use the OKRs to manage the team's performance. The introduction of Profit has forced us to think more critically not just about how we set OKRs, but what and how we track the Key Results. This is most effective when there are daily and weekly KR check-ins and alignment with day-to-day tasks.

Pros:

The most impactful feature is not the completeness of the suite of interconnecting modules for OKRs, tasks, employee engagement and performance management, or how you can combine both top-down cascading of OKRs/KRs with bottom-up alignment. It is also not the ease of setting up the company structure or OKR levels, or the integrations available easing the transition from spreadsheets. No, what I like the most is the level of support from [SENSITIVE CONTENT HIDDEN] and his team to roll this out to our team, constantly listen to user feedback and pushing forward improvements on a weekly basis.

Cons:

There are always features that can be improved on with a new tool, as different users and companies have different ways of working and with different backgrounds and legacy processes to adopt to. The question should not be what I like the least, but how does Profit respond to user feedback? The answer is that they listen carefully, and often already have a solution on their roadmap ready to be prioritised. No issue is too small, just ask!

Task Management

Pros:

This software user friendly The UI/UX used as grateful And Customer service is very helpful

Cons:

Sometimes, the software needs too long to refresh or be used (may I need to update the PC or network), meanwhile the software is still used by many people. Please profit, do you can update the software? So the software is faster than now

Profit Makes it Easy

Comments: Profit allows us to align our goals to OKRs and has made our quarterly review process easy. It aggregates the weighted measure of our review for final scoring.

Pros:

Profit has successfully streamlined our OKR process while marrying it to our performance incentive program. It is intuitive and so easy to use.

Cons:

Sometimes Profit does not meet our ambitions for the tool, but the team is responsive and has made specific changes and updates to help us meet those ambitions.

The best way of keep up with your companie's OKR

Comments: Really good experience, the consultants are allways pending to answer questions and to help when required. Congrat to [SENSITIVE CONTENT].

Pros:

Allows to reflect the OKR team cell working way, Measure its compliance, along with recognizing the teams achievements

Cons:

Ocassionally it is hard to reflect how the objectives are to be measured, several test will be required to get to the right measure

Best New Performance Evaluation on the market!

Comments: This is the best tool I've used for performance. Our employees love it.

Pros:

Simple to configure, simple interface easy to navigate.

Cons:

Our team is thoroughly enjoying using Profit.

OKRs For All - The Right Way

Comments: Profit.Co gets it right! The company leadership and the implementation team are accessible and extremely knowledgeable. I have had great success with them to ensure my clients are happy with the product and are seeing the benefits of implementing Profit. For my company we use Profit daily to drive results and stay aligned.

Pros:

This software provides a global view of how the entire company is doing in alignment with the overall company objectives. We can’t live without Profit and so do my clients that we have introduced to the product are very happy.

Cons:

This software has exceeded expectations and has been fantastic for my team and for my clients.