--- description: Get detailed information about WeBee usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.co.il/software/177333/guest-engagement-platform Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/177333/guest-engagement-platform?page=2) > WeBee is a 360-degree white-labeled guest experience platform that delivers more revenues, positive review scores \& guest satisfaction. > > Verdict: Rated **4.9/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WeBee? \-3,4,5 star hotels with the number of rooms bigger than 35 -Resort hotels -City hotels -Local hotel chains -Independent hotels -Branded chains who are franchise ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 32 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: WeBee - **Location**: Istanbul, Türkiye - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Price includes iOS-Android apps designed for hotel, staff app and hosting - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Hebrew, Italian, Kazakh, Russian, Spanish, Turkish - **Available Countries**: Türkiye ## Features - Alerts/Notifications - Communication Management - Communications Management - Content Management System (CMS) Software - Customer Experience Management - Feedback Management - Live Chat Software - Multi-Channel Communication - Multi-Language - Reporting & Statistics - Reporting/Analytics - Survey/Poll Management - Surveys & Feedback - Workflow Management Software ## Support Options - Email/Help Desk - Chat ## Category - [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.capterra.co.il/directory/30906/customer-engagement/software) - [Motel Software](https://www.capterra.co.il/directory/32584/motel/software) - [Hospitality Property Management Software](https://www.capterra.co.il/directory/20031/hospitality-property-management/software) - [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software) - [Customer Communications Management Software](https://www.capterra.co.il/directory/31002/customer-communications-management/software) ## Alternatives 1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3412 reviews) 2. [Weave](https://www.capterra.co.il/software/141842/weave) — 4.3/5 (668 reviews) 3. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4076 reviews) 4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1758 reviews) 5. [ReviewInc](https://www.capterra.co.il/software/141023/reviewinc) — 4.8/5 (35 reviews) ## Reviews ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22 May 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Direct engagement with guests, fast and contactless check-in. > > **Cons**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21 May 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Cons**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2 May 2021* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Prompt actions. 24 hours connection with guest. > > **Cons**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26 August 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Cons**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- ### "Continental Guest & Staff Applications" — 5.0/5 > **Liliane** | *24 August 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. > > **Cons**: The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. > > Excellent and would recommend other companies to use it. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/177333/guest-engagement-platform?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/177333/guest-engagement-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data