--- description: Get detailed information about ShipScience Platform usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipScience Platform Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Shipping Software](/directory/30104/shipping/software) > [ShipScience Platform](/software/176318/ups-fedex-parcel-audit) # ShipScience Platform Canonical: https://www.capterra.co.il/software/176318/ups-fedex-parcel-audit Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/176318/ups-fedex-parcel-audit?page=2) > Parcel data platform powering automated claims, continuous audit, carrier modeling, and network performance for enterprise shippers. > > Verdict: Rated **4.9/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ShipScience Platform? Upper-mid market \& enterprise shippers (D2C \& B2B ecommerce, retail, manufacturing \& distribution) with high parcel volumes needing claims automation, continuous audit and carrier performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 43 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ShipScience - **Founded**: 2017 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: ShipScience offers enterprise pricing designed around two flagship products and a unified platform: SimpleClaims (claims recovery automation) and ActiveAudit (continuous shipment monitoring), plus bundle and services options to accelerate time-to-value. SimpleClaims — Gainshare (success-fee) SimpleClaims is sold on a gainshare model so there’s minimal risk to the buyer. ShipScience takes no upfront platform fee and charges a percentage of verified, paid recoveries only (standard rate commonly 25%, negotiable for large enterprise arrangements). “Recovered funds” are defined by carrier evidence (invoice credits, posted adjustments or payment references); fees are only assessed on funds actually credited/paid. Recoveries are auditable and GL-ready to simplify Finance reconciliation. Enterprise customers may negotiate terms, add professional services, or package SimpleClaims in a bundle. ActiveAudit — Per-shipment monitoring ActiveAudit is priced per shipment monitored, with a published starter rate of $0.04 / shipment monitored. Volume discounts are available and the pricing page includes an estimator widget so buyers can input monthly monitored volume to preview monthly cost (with a disclaimer that volume discounts may apply and custom tiers can be quoted). The ActiveAudit module includes continuous monitoring, anomaly detection, evidence trails, dashboards, and exports; billing is designed to scale with monitored volume. Bundle \& Discounts ShipScience prominently offers a bundle option (SimpleClaims + ActiveAudit) that delivers a discounted combined price compared with buying products separately. The pricing page frames the bundle as the “best value” for enterprise teams that want both continuous audit and automated recovery; exact bundle pricing is custom/quote-based and available via Sales. Commercial \& Enterprise Motion The site emphasizes an enterprise sales path: Talk to Sales / Book a Demo / Request Quote for volume tiers, bundle pricing, or bespoke commercial terms. For larger customers, ShipScience negotiates custom rates, SLA terms, and implementation scopes. Professional services (data onboarding, workflow tuning, rate improvement and parcel strategy services) are offered to accelerate go-live and realize savings faster. Pricing materials highlight finance-friendly deliverables (audit trails, GL-ready reporting) and InfoSec/Procurement support (Trust Center, security documentation available on request). Pricing page UX \& tools Pricing is presented as three core options: SimpleClaims (gainshare), ActiveAudit (per-shipment), and a Bundle (best-value). An estimator widget for ActiveAudit helps buyers calculate estimated monthly spend by shipments; a comparison table contrasts product features and what’s included per option. An FAQ section answers common questions: “What counts as a monitored shipment?”, volume discounts, implementation timelines, integrations, and security/compliance. Clear CTAs drive buyers to engage Sales or schedule a demo; smaller CTAs surface the ROI Snapshot lead magnet for self-serve qualification. Positioning \& Benefits for Buyers ShipScience’s pricing is positioned to align incentives (gainshare for claims) and to scale predictably with usage (per-shipment monitoring). The combination of a no-risk claims model, transparent per-shipment monitoring, and bundle discounts is designed for upper-mid market and enterprise shippers that need measurable recovery, continuous audit, and governance—backed by professional services and enterprise security documentation. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Air Shipping - Alerts/Notifications - Automated Claim Filing - Carrier Invoice Auditing - Cost Recovery - Data Import/Export - Ground Shipping - Import/Export Management - Invoice Management - Package Analytics - Reporting/Analytics - Shipment Tracking Software - Shipping Management - eCommerce Management ## Integrations (6 total) - BigCommerce - Extensiv Order Management - Extensiv Warehouse Management - ShipStation - Shopify - Shopify Plus ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Shipping Software](https://www.capterra.co.il/directory/30104/shipping/software) ## Related Categories - [Shipping Software](https://www.capterra.co.il/directory/30104/shipping/software) - [Parcel Audit Software](https://www.capterra.co.il/directory/31603/parcel-audit/software) ## Alternatives 1. [Freightview](https://www.capterra.co.il/software/136895/freightview) — 4.7/5 (743 reviews) 2. [Refund Retriever](https://www.capterra.co.il/software/181112/refund-retriever) — 4.9/5 (57 reviews) 3. [Piyovi TMS](https://www.capterra.co.il/software/1038479/piyovi-tms) — 5.0/5 (5 reviews) 4. [techSHIP](https://www.capterra.co.il/software/159496/techdinamics-warehouse-integration) — 4.9/5 (9 reviews) 5. [FreightPOP](https://www.capterra.co.il/software/152285/freightpop) — 4.7/5 (46 reviews) ## Reviews ### "It's a No-Brainer" — 5.0/5 > **Patrick** | *21 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Refund Geeks gets money back for my shipments which were late according to the shippers' terms and conditions. These are refunds I would not normally have time to do the work to get, so this service is a no-brainer. I get money back for doing nothing\! > > **Cons**: What's not to like? I get refunds for doing absolutely nothing\! > > The refunds I'm receiving are amazing and I don't have to lift a finger\! Bravo\! ----- ### "Great Service" — 5.0/5 > **Verified Reviewer** | *21 December 2018* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: We've been using their services for a couple of months now and we are pleased with them. They are able to manage our shipments and make sure that we are reimbursed for late shipments. This saves us a lot of time and we are very happy with it\! > > **Cons**: They take a pretty big cut of the reimbursement. Granted we don't have to do anything to get our money back, but they do take quite a bit of it. > > We're happy with the service they provide, the only thing we would change is the percentage that they take for getting us the reimbursement. ----- ### "Well I have my doubts but I do like the concept" — 3.0/5 > **debra** | *12 February 2019* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: Since no monthly , my ROI was not bad, just harder to set up and implement, but the idea of this cost management was really a great idea\! > > **Cons**: Like I said not as easy as I would have liked and thought it would do a little more ----- ### "Set it and forget it\!" — 5.0/5 > **Natalie** | *27 December 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The application is easy to use and straight forward. You get a weekly update on your refunds you receive as well as one place to look at your invoices from any shipping provider. Customer service is great with a quick response on email. > > **Cons**: Altho email is the quickest communciation, maybe a instant chat for any quick questions. > > Prior to being referred to Refund Geeks we were only getting credits for missed deliveries that customers brought to our attention. Now we have a great monitoring system giving us a montly refund that we would have never gotten. ----- ### "Easy to use and automated" — 5.0/5 > **Chad** | *21 December 2018* | Veterinary Software | Recommendation rating: 10.0/10 > > **Pros**: The application does exactly what they say it will. I have had zero issues with the software and find its features very hepful. I would recommend Refund Geeks to anyone who does a lot of shipping. > > **Cons**: None at all. During our startup call I told the support staff of some reports that would be nice, but its not preventing the software from doing its job at all. > > We used to only receieve refunds on packages we knew were late due to a customer calling. We have gone from less than $250 a month in refunds to over $1000 a month in refunds. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/176318/ups-fedex-parcel-audit?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/176318/ups-fedex-parcel-audit) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data