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CyberGhost VPN Reviews

4.5 (146) Write a Review! Israel Local product

About CyberGhost VPN

Cross-device software offering smart, simple, secure and high-quality VPN service.

Learn more about CyberGhost VPN

Pros:

Simple and Functional interface for quickly connecting to desired locations.

Cons:

I didn't had any major complaints but the price might seem little much for some people. Also some connection issues but a few.

CyberGhost VPN ratings

Average score

Ease of Use
4.6
Customer Service
4.2
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.2/ 10

CyberGhost VPN has an overall rating of <span class="">4.5</span> out 5 stars based on <span class="">146</span> user reviews on Capterra.

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Filter reviews (146)

Tameem
Tameem
Sales Generalist in Türkiye
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Strong & stable for all the websites & platforms

5.0 last year

Comments: I wouldn't change it for any other similar app, CyberGhost provides me with everything I need.

Pros:

Though I tried many vpn I liked CyberGhost the most even with the free trial. It's advanced protection with strong stable IP address

Cons:

I know it's a little bit higher price than the competitors but it's worth it

Verified Reviewer
Verified LinkedIn User
Printing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Very good and affordable VPN

5.0 5 months ago

Pros:

Very good pricing. Very easy to use. The desktop app for Mac OS is very good and simple. also the app for iPhones is good. It allowes you have multiple devices where you can use cyberghost. the variety of countries is also very good, there are really a lot. for streaming it is also one of the best.

Cons:

That the do not have an app for appletv. Sometimes the connection just stopped, you had to "unwire" the connection to start working again.

Yury
Consultant in Canada
Legislative Office, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Avoid the service if you value your time and money

1.0 4 months ago

Comments: Absolutely appalling, both VPN and their customer service.

Pros:

Ease of enrolling, attractive site and plan description.

Cons:

unreliable, does not work in all declared areas of service. 1-month package is in fact is ongoing subscription that's very hard to cancel, leave alone get refunded. Unsubscribing requires chatting with a rep. who is trying to extract personal info and makes every effort to keep you on subscription

Samir
Samir
Sales Representative in US
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Positive experience

5.0 4 months ago

Pros:

It works really fast, I never experienced any bugs and my Internet works just as efficiently with the VPN on.

Cons:

So far so good, only positive feedback for this software.

Jean-Francois
Director in Canada
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Fast, reliable, secure.

5.0 5 months ago

Comments: It never fail me. Super reliable. Fast and secure. It has been a good decision.

Pros:

It is super fast and reliable. Having the option to have a dedicated IP address is a must to avoid proving you’re not a robot constantly.

Cons:

The billing process can be a bit confusing.

Marian
IT Technician in Germany
Industrial Automation, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

CyberGhost VPN

5.0 8 months ago

Comments: CyberGhost VPN is a good VPN service and trustworthy. Nice discounts when purchasing the first time.

Pros:

CyberGhost is top notch VPN service. It is easy to install it on your system and offers support for all OS and devices. The connections is fast and secure, you don't even realize is thru a VPN.

Cons:

Sometimes the VPN was disconnecting when browsing, happened rarely but happens.

Natia
Financial Officer in Georgia
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Stable Connection

5.0 last year

Comments: Overall CyberGhost VPN is a stable software that does its job well.

Pros:

CyberGhost VPN offers stable connection. It's easy to use. It's one of the best alternatives for creating virtual network. It also offers android version, so i can have access from my phone.

Cons:

I couldn't notice any negative during my working experience.

Roshish
Roshish
Flutter Developer in Nepal
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

A good choice for a VPN

4.0 last year

Pros:

CyberGhost VPN offers a multifaceted solution for online privacy and security that's hard to beat. Their customer service is exemplary, always ready to assist and ensure a smooth experience. The interface is not only functional but also aesthetically pleasing, making it a breeze to connect to your desired locations. What truly sets it apart is the ability to access information from around the world, opening up a world of possibilities and intrigue. With its user-friendliness, stellar customer support, and the magic of global access, CyberGhost is a must-try for anyone in search of comprehensive protection while browsing the web. It's a fantastic choice that I wholeheartedly recommend.

Cons:

While CyberGhost VPN has numerous strengths, it does have a few drawbacks to consider. Some users find the pricing a bit high, and there can be occasional connection issues, particularly when servers are busy. The variety of pricing plans may also be confusing for some. Furthermore, certain servers may have slower speeds.

Steven
Steven
system technique in US
Verified LinkedIn User
Management Consulting, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

CyberGhost VPN is very secure

5.0 2 years ago

Comments: Given the insecurity that exists in cybernetics, it provides perfect connection security and with certainty that it hides the true place where the connection is made.

Pros:

CyberGhost VPN keeps online activity hidden from anyone watching. Offers a wide range of advanced security and privacy features to protect all devices and protect privacy onlineDownloading CyberGhost VPN is super easy to do with a quick configuration

Cons:

It is a software that consumes a lot of computer resources or any device that is downloaded and connected, you must have a good machine so that it does not slow it down

JORGE
SE in Saudi Arabia
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source

Cyberghost was working perfectly until....

5.0 11 months ago

Pros:

To be honest, Cyberghost was working perfect.

Cons:

Cyberghost was working perfectly until KSA, where we live, changed certain settings and no it is not working anymore....

Sylvia
Web Designer/ Web Developer in Kenya
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Reliable Tool for Improved Security When Browsing

5.0 last year

Comments: CyberGhost helps keep our information safe when browsing various sites, some of which might access sensitive data. It provides dedicated IP to minimize online threats and still avoid restrictions when accessing certain sites, which are designed to prevent access with anonymous IPs. It is affordable

Pros:

CyberGhost is easy to set up and use even without prior exposure to the world of VPNs. It offers holistic protection by keeping allowing you to browse safely without exposing your computer details to various sites or cyber criminals. They offer generous cloud storage space and discounts when you make longer subscription.

Cons:

Sometimes it fails to respond or slows down the loading speed of a certain website. It doesn't work well when you have a shaky internet connection. Not many users know about it so you have to rely on the vendor support if you experience any challenges when using CyberGhost VPN.

Javier
Installation Technician in Mexico
Facilities Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

One of the best programs to use a VPN

4.0 last year

Comments: I am satisfied, I could continue using it longer and outside of my work, it is highly versatile.

Pros:

The ease with which I can change regions, that makes it easier to visit pages of other cities

Cons:

Probably the price, but if you are a person who frequently needs to visit websites and use a secure VPN, it is totally worth the price.

Brian
Developer in Cameroon
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Cyberghost VPN to browse securely online

4.0 2 years ago

Pros:

CyberGhost offers high security as most VPNs. It has an integrated ad blocker. It does not monitor user activity.

Cons:

Places limits on P2P sharing and does not support split-tunneling.

Jamila
Digital Marketing Associate in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

The Reliable and Secure Virtual Private Network

5.0 2 years ago

Pros:

A reliable and secure VPN service that keeps your online activity private and allows you to access blocked content. CyberGhost VPN is easy to use and provides a fast connection, making it the perfect tool for anyone looking to increase their online security and privacy.

Cons:

I haven’t noticed any cons in this tool yet.

Jose
Software developer in Colombia
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

VPN ubiquity

5.0 5 years ago

Comments: I've been using this VPN for several months and I'm very satisfied. It has allowed me to bypass certain geo-restrictions and shield my navigation when accessing from public Wi-fi networks. Moreover, I've been able to stream high quality video without hiccups in this period.
CyberGhost has a rich offering. Users can access thousands of servers in near a hundred different countries supporting up to 7 simultaneous devices. There is DNS protection, no logs policy, strong encryption, and very decent bandwith (advertised as unlimited). There is even money back guarantee and free trial periods which work very well.

Pros:

CyberGhost offers a VPN service virtually for every device one can think of. It's hard to come up with an environment they don't support yet: There are apps for the desktop (Windows, Mac OS, Linux, and ChromeOS), browser add-ons (Chrome and Firefox), mobile apps (iOS and Android), network appliances (Amazon Firestick and Fire TV), and even availability for routers!. Another engaging aspect is usability: installation is a breeze, then you turn on the switch, and enjoy. No surprises.

Cons:

Probably the pricing plans. One can pay one month, a whole year, or even 3 years up-front. Not many people would like to pay 3 years in a single installment because tech companies come and go easily these days, so the most sensible options are monthly or annually, but they are rather expensive. In my opinion prices could be lowered if they used some form of tiered service. Currently, all plans offer the same full featured pack (thousands of servers, dozens of countries, etc.) but they could make a better job offering slim packages capped in terms of bandwidth and number of countries.

Ann
Ann
Marketing Excecutive in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

VPN that works

4.0 3 years ago

Comments: The software helps me on all my platforms including my phones protecting me from prying eyes.

Pros:

The software is one of the best VPNs in the market it's the best when it comes to hiding your identity online, the way it blocks unwanted content is one of its great features and also helps to protect and encrypt transactions online.

Cons:

For me, the limited payment method to purchase the software is one of its cons the developers should look for more ways the software can be paid for.

Dr. Binoy
Dr in Malaysia
Medical Practice, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

A VPN service that has been around for a while but not so friendly with aged systems

4.0 4 years ago

Comments: An old pal who has been around for a while, constantly improving and providing a good service at a reasonable rate.

Pros:

What I like the most about this is that it has been around for ages. I have been using it since the Windows 7 days (probably even earlier than that) and the familiarity makes me want to go back to it even when I have alternatives. There's a lot of servers to be selected from and since the internet has gotten a lot faster than what it used to be and since I've been used to using cyberghost in old crawling speeds due to slow internet, you get a false sense of cyberghost being faster than it actually is. It's available across different platforms and the android version has good data saving features. It''s rather cheap too but you might be able to get other services for cheaper rates, especially bundled solutions like Avira prime which offers more than just a VPN.

Cons:

It's weird, but this VPN actually affects the performance of your system. It's especially noticeable on older systems with older Operating systems. Some websites have banned certain available servers, though this is common with most VPNs.

Raul
Raul
Presidente in Venezuela
Verified LinkedIn User
Music, Self Employed
Used the Software for: 1+ year
Reviewer Source

Excellent, I recommend it.

4.0 6 years ago

Comments: The service is great, its interface is comfortable. It is really reliable provider.

Pros:

It work perfectly, the connection is fast and has no problems. The installation and configuration is easy. The service have many different servers to choose from, yoy can even check the traffic to choose the less crowded servers and you can have up to 7 devices connected simultaneously.

Cons:

CyberGhost is no longer free, buy only offers a free trial version of 7 days and sadly has errors to unlock nexflix.

Raul
Raul
Debt Product Manager in UK
Verified LinkedIn User
Financial Services Software, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Best VPN in the market

5.0 3 years ago

Comments: We needed a reliable VPN for the office, tried cyberghost on a free trial and we loved it.

Pros:

If you are looking for a reliable and not over expensive VPN, CyberGhost VPN is the solution. Connects fast, is easy to install and does the job, which is what you are looking for, at a more than a good price. 5*****

Cons:

Sometimes it gets stuck when you disconnect, but overall, don't have many cons on this software, I am a happy customer.

Lois
Lois
Owner in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Easy to use, can see why it's popular

4.0 4 years ago

Comments: Overall I would say my experience was just fine with CyberGhost, I used it quite happily for around a year before moving on to another software (NordVPN)

Pros:

One of the most likeable things about CyberGhost software is that it is easy to use, the interface is very user-friendly and aesthetic.

Cons:

Loading it every time I open the laptop is slightly annoying, and I did also have some problems connecting every now and again, although I do live in an area where the internet is very touch-and-go so I can't contribute that to the software itself (at least not 100% of the time).

Eugenio
Eugenio
Owner in Mexico
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

REVIEW CyberGhost VPN

4.0 3 years ago

Comments: Good; if what is required is a VPN with good security at a good price, it is an alternative to consider.

Pros:

A good VPN service with a lot of features at a competitive price.

Cons:

It lacks an obfuscation function for certain connections.

Jessica
Jessica
Course Creator in US
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

It's doing what it's supposed to.

5.0 5 years ago

Pros:

I appreciate that this VPN allows me to operate some of my streaming platforms without restrictions. Sometimes, your regular shows are blocked when you travel due to the IP address. CyberGhost VPN took away that issue for me. Also, it's pretty affordable.

Cons:

The interface is not very intuitive in that it kept logging me out. I would like if it would stay connected for a longer period without me having to keep the application open. Doing this eats up the battery quicker than if I could close it and it would run effectively [but not too long] in the background.

Verified Reviewer
Verified LinkedIn User
Construction Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

If online privacy is important, you can't go wrong with CyberGhost VPN

5.0 6 years ago

Comments: The premium option is really the option you'd want to go with. Having experience on both, you'll enjoy the paid version much more if you use VPNs on a regular basis to anonymously browse the web.

Pros:

The ease of use of their Google Chrome extension. Quickly toggle between using CyberGhost with a click of your mouse and instantly be anonymous. Their free offering gives you a good amount of offerings, while still providing you with a much better experience (connection speed) to justify the cost of a premium account.

Cons:

I did have some issues in reliably connecting to the VPN on the free version. However, after a few tries it worked just fine. I didn't experience this while using a premium account.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It's good

4.0 5 years ago

Pros:

Very easy to use. One click to get going. Decent selection of servers to chose from.

Cons:

For some reason it changes what VPN Network adapter it is using. It has set up two different and it seems to alternate between them at random. I have software that verifies network connections and that messes with it each time it happens.

Virginia
HomeMaker in US
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

One of the Better VPN's

5.0 3 years ago

Comments: Overall the experience was superior. The service is easy to set up and easy to unsubscribe and if I needed technical assistance they were easy to get hold of. The only reason I stopped using this was that I lost my job. Don' get me wrong it is a great value for the money. And I could use it with many games I was playing as well. If you need a great VPN CyberGhost is the way to go.

Pros:

Cyber Vpn worked well coexisting with all the other software on my computer and Kept my IP address hid well.

Cons:

Only that sometimes it would take a while to find a good location to beam from.